Smiles for our supply chain

CSR Procurement Policy

Procurement policies 

To further ensure that we fulfill our social responsibility throughout our entire supply chain, Nintendo established the Nintendo CSR Procurement Guidelines in 2011. We distribute these guidelines to all our production partners and require that they adhere to them.

These guidelines incorporate advice from external experts, as well as the Responsible Business Alliance (RBA)* standards, and we work to ensure all the points listed are followed. In addition to Japanese and English versions, we have also created a Chinese version so that more people can access these guidelines in their native language.

Understanding and improving factory conditions

Nintendo of America evaluates conditions in the factories in our supply chain through third-party audits. We place an emphasis on human rights and labor practices, as stipulated in the Nintendo CSR Procurement Guidelines. During third-party audits, auditors interview workers at the production site in their native language, review relevant documents, and inspect production facilities and dormitories. The auditors validate compliance in various areas including employment contracts, prohibition of child labor and forced labor, legal minimum wages, management of working hours, and workplace health and safety.

Follow-up for improvements

To verify that non-conformities identified during third-party audits have been corrected, we require that the factories develop a corrective action plan. We review their progress in implementing the plan to ensure that issues are addressed in a timely fashion. We believe that ensuring responsible practices are understood and implemented by our production partners and factories is essential for bringing smiles to our supply chain.

* RBA is an organization that promotes the creation of a safe working environment, treatment of workers with respect and dignity, and sustainability improvements in the electronics industry.

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