Updated: Pokémon X and Pokémon Y: Game Save Error
Information regarding saving game data in Lumiose City in Pokémon X and Pokémon Y
Thank you very much for playing and enjoying the Pokémon series.
An issue has been found with the Pokémon X and Pokémon Y games, released for Nintendo 3DS on October 12, 2013. After the player saves the game in certain areas and then reloads the save file, the controls may become unresponsive.
An update has been made available that will prevent this from occurring, and will resolve the issue for players that have already experienced it. For information about downloading the update, click here.
In some rare cases, if the player saves the game in certain areas of Lumiose City (see below map), then ends the game, the controls will not respond when the saved game is reloaded.
How to Avoid This
Please download the update available through the Nintendo eShop. The update will prevent this from occurring, and will resolve the issue for players that have already experienced it. For information about downloading the update, click here.
If you do not have access to the Internet and are unable to download the update, please make sure you don’t save the game while in the areas marked on the map below (blue area). You can still save the game anywhere else in Lumiose City, including inside buildings such as Pokémon Centers.
Solution for Players Already Experiencing this Issue
An update has been made available that will resolve the issue for players that have already experienced it. For information about downloading the update, click here.
Pokémon: BW Rival Destinies on Nintendo eShop
Starting on Nov 28th, you can follow the epic journey of your favorite Pokémon Trainer, Ash, in Pokémon: BW Rival Destinies on Nintendo eShop! Ten episodes from Pokémon: BW Rival Destinies, the Pokémon animated series, will be released on Nov 28th and then five more episodes will be released every week until Dec. 26, so be sure to visit the Nintendo eShop every Thursday to see what new adventures await Ash and his friends! Read more...
Coming Soon to the Nintendo eShop: Mona Lisa, Venus de Milo and the Rest of the Louvre
Nintendo has come up with some Nintendo 3DS software artistic enough to make even a 16th-century icon smile. For more than a year, visitors to the world-famous Louvre museum in Paris have been able to rent Nintendo 3DS systems loaded with software that serves as an interactive museum guide. Now Nintendo is making this software available to Nintendo 3DS owners everywhere. Read more...
Nintendo and Southwest Airlines bring friends, families and fun together for the holidays
Nintendo and Southwest Airlines surprised a full flight today, giving every single customer on board a free Wii U console. More than 100 passengers on flight 1883 from New Orleans to Dallas Love Field received Nintendo's HD video game system after they were greeted upon arrival by Mario himself. Mario surprised the customers with a special announcement during the flight, and Nintendo and Southwest Airlines representatives were on board to share in the fun. Read more...
Three Huge Franchises, One Epic Nintendo Launch Day
For any Nintendo fan, Nov. 22 is going to be one of the best days of the year. On Friday, three new games in three extraordinary franchises are launching on the Wii U and Nintendo 3DS systems. Super Mario 3D World for Wii U, The Legend of Zelda: A Link Between Worlds for the Nintendo 3DS family of systems and Mario Party: Island Tour, also for the Nintendo 3DS family of systems, are all launching in stores and in the Nintendo eShop. Read more...
Nintendo Bringing Nintendo Network ID and Miiverse to Nintendo 3DS
A December system update for the Nintendo 3DS portable system will allow users to combine their Nintendo eShop account balance for both Nintendo 3DS and Wii U. Nintendo announced the news during a Nintendo Direct video released earlier today. Read more...