We're sorry, but chat isn't available at the moment. Agents may be helping other customers or Live Chat may be closed.
Please check back soon.
6 a.m. to 6:30 p.m. PT
7 days a week
Available Now Coming Feb 21, 2014
It’s on Like Donkey Kong on Wii U!
Help Donkey Kong and his friends save their home and banana hoard from marauding Vikings in the Donkey Kong Country™: Tropical Freeze game from Retro Studios. All the challenging ground-pounding, barrel-blasting, side-scrolling mine cart action from the Donkey Kong Country series is back along with a bushel of new game play elements and features.
Starting on April 3rd, 2014, Nintendo will begin distributing an update (Update Ver. 1.1.0) for the Donkey Kong Country: Tropical Freeze game. Please launch the game on a Wii U console that is already connected to the Internet to download the update data.
For more information, please consult the following link: http://en-americas-support.nintendo.com/app/answers/detail/a_id/5511/p/431
Price effective March 11, 2016.
* MSRP: Manufacturer's Suggested Retail Price. Actual price may vary. See retailer for details.
A Nintendo Account with a linked Nintendo Network ID is required to purchase games through www.nintendo.com. To purchase a game, complete the following steps:
For additional information about this process, please click here.
Yes. You will need a Nintendo Account with a linked Nintendo Network ID to purchase games through www.nintendo.com. The games you buy will be automatically downloaded to the system (Wii U and / or Nintendo 3DS family) that is associated with your Nintendo Network ID.
You'll need a Wii U or Nintendo 3DS family system (registered for use in the U.S. or Canada), Nintendo Network ID*, Internet connection, and Nintendo eShop access to download the game once you've purchased it.
For help downloading a game, click here.
(* You'll need a Nintendo Network ID to download the game, but you won't need one to play the game once it has been downloaded.)
Yes. As long as you have signed up for My Nintendo before you purchase the game, your game will qualify for My Nintendo Points. My Nintendo Points are automatically awarded to the Nintendo Account that was used to purchase the game. (Please note that DLC items, passes, and themes do not qualify for My Nintendo Points.)
To see your My Nintendo points balance:
Once you're signed in, you can review your My Nintendo points balance and history, check out the latest My Nintendo rewards, and view active missions you can complete to earn My Nintendo points.
For additional help with My Nintendo, please visit our support site.