We're sorry, but chat isn't available at the moment. Agents may be helping other customers or Live Chat may be closed.
Please check back soon.
6 a.m. to 6:30 p.m. PT
7 days a week
Available Now Coming Apr 03, 2014
Dozens of puzzles to solve. Thousands of unique items to find.
Rumors surrounding the history of stately Ravenhearst Manor have circulated for decades.
The recently acquired diary of Emma Ravenhearst may hold the key to unraveling the tale behind this unsettling place, yet the pages are missing. Players assume the role of Master Detective to unlock secrets held within Ravenhearst™, scouring a myriad of enchanting rooms in the manor for cleverly hidden clues. Locating and assembling diary pages helps tell the story of the house and, ultimately, unlock the mystery.
To enjoy the 3D effect of Nintendo 3DS software, you must experience it from the system itself. All screenshots and videos on this website have been captured in 2D mode.
Use Parental Controls to restrict 3D mode for children 6 and under.
A Nintendo Account with a linked Nintendo Network ID is required to purchase games through www.nintendo.com. To purchase a game, complete the following steps:
For additional information about this process, please click here.
Yes. You will need a Nintendo Account with a linked Nintendo Network ID to purchase games through www.nintendo.com. The games you buy will be automatically downloaded to the system (Wii U and / or Nintendo 3DS family) that is associated with your Nintendo Network ID.
You'll need a Wii U or Nintendo 3DS family system (registered for use in the U.S. or Canada), Nintendo Network ID*, Internet connection, and Nintendo eShop access to download the game once you've purchased it.
For help downloading a game, click here.
(* You'll need a Nintendo Network ID to download the game, but you won't need one to play the game once it has been downloaded.)
Yes. As long as you have signed up for My Nintendo before you purchase the game, your game will qualify for My Nintendo Points. My Nintendo Points are automatically awarded to the Nintendo Account that was used to purchase the game. (Please note that DLC items, passes, and themes do not qualify for My Nintendo Points.)
To see your My Nintendo points balance:
Once you're signed in, you can review your My Nintendo points balance and history, check out the latest My Nintendo rewards, and view active missions you can complete to earn My Nintendo points.
For additional help with My Nintendo, please visit our support site.