Nintendo of America

There appears to be an issue with your wireless router's firewall.

1. To ensure wireless interference is not causing the problem, click here to review our "Slow Downloads or Errors Received While Connecting" help.
2. It is possible that your Internet Service Provider (ISP) is not compatible with the Wii console. For instance, if you need to login with a user name and password when you try to go online for the first time after restrarting your PC, your ISP is likely not compatible. Please contact your service provider for more information.
3. If this error occurs regularly, while you are playing at home, it is likely a connection problem related to your firewall settings. For more information on firewalls, click here.

4. Comcast users, please click here to view the Wireless Routers with Comcast-branded firmware which we have identified as being potentially incompatible with the Wii console.

5. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).

If you are still receiving this error code, please click here for assistance.