The Wii console was unable to connect to the Wii Shop Channel.

 

 

• Check for wireless interference, which can affect the signal strength to the Wii console. To help minimize wireless interference, try the following:

  • Make sure other wireless devices such as cordless phones or wireless speakers are turned off, and that the Wii console is an open area without objects or electronics blocking the signal. (For instance, if the Wii is placed in a crowded entertainment center, try moving the Wii somewhere with more room.)
  • Change your router's channel setting to 1 or 11. By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker. For help doing this, click here and select your router brand and model (if available). The information you need is found in the "Broadcast Channel:" area.
• There could be a temporary network issue with Nintendo's servers. Please wait a few hours and try to access the Internet Channel again.

 

If the above steps did not resolve your issue, please call 1-800-255-3700 for assistance.