Error Code: 111-9000
- Unable to connect to the Nintendo eShop. Can also occur when trying to access other online applications.
- Likely the result of your connection timing out, most often caused by wireless interference.
What to do:
- Check for wireless interference.
Wireless interference between your Wii U and wireless router may be causing your connection to time-out. As an easy solution, try moving the Wii U into the same room as your wireless router. If you are unable to do this, or if this resolved your issue and you would like to move your Wii U back to it's original location, try our more extensive wireless interference troubleshooting. [How to]
- Manually enter a network IP address and DNS into the Wii U.
Entering your network settings into your Wii U console can resolve time-out issues that are the result of connection issues with your router. [How to]
Situation Not Resolved:
If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.
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