Unable to find your specific error code. Please search your Nintendo 3DS error code again, making sure to enter it exactly as it appears on the screen.
If you are still unable to locate troubleshooting for your specific error code, we may not have information for your error code available at this time.
Are you experiencing this error code when trying to connect online, or connect to an online feature?
Below is a list of troubleshooting steps that resolve most home network connection issues:
|Review for any network maintenance or service notices||
It is possible that due to a high amount of online traffic, network services may be intermittently unavailable. Please check our Network Status page prior to troubleshooting.
|Power cycle your home network.||
If your wireless router or access point is unresponsive, power cycling these devices may resolve your connection issue.
|Create a new connection on your Nintendo 3DS.||
This will ensure you are connecting to the correct Wi-Fi network and the Wi-Fi network is currently visible to your Nintendo 3DS. [How to]
|Check for wireless interference.||
Wireless interference can result in a weakened connection between your Nintendo 3DS and your wireless router or access point. Make sure that the Nintendo 3DS system is within 30 feet of the wireless access point and facing in its general direction. Make sure that any other interfering devices, such as microwaves and cordless phones, are turned off. Review your Wi-Fi network’s setup to ensure an optimal wireless environment.
If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.