Error Code: 001-0502


  • Unable to connect to the Friend List feature.
  • This may occur while playing games online.

Most Common Cause:

This is most often the result of your wireless router or home network blocking traffic necessary for the Friend List feature. The following UDP ports may need to be forwarded within your router:

  • 9103
  • 50000-60000

What to Do:

  1. Prior to setting up port forwarding in your router, you must manually enter an IP address into the Nintendo 3DS Internet settings. [How to]
  2. Use your router settings to forward the ports 9103, and 50000 through 60000, to the IP address you provided your Nintendo 3DS system. [How to]

Situation Not Resolved:

If you still require additional assistance, please contact us for support by clicking here.