Nintendo of America

support.nintendo.com

Hotspots - U.S.

Hotspot Setup Help

 

 

The Hotspot I'm at is requesting a fee. How do I pay? Do I need to?
Many locations that offer Wi-Fi service (such as coffee shops, book stores, libraries, etc.) require some type of special login tool or user agreement to connect. Some of these may also require the user to pay a fee to access their service. The Nintendo DS is not compatible with Hotspots that have these types of requirements.

Nintendo's Wi-Fi Connection is free and is compatible with Hotspot locations that do not have these requirements.

The Nintendo DS may be able to connect online at other Hotspot locations that do not require a fee or any type of login tool. Setting up a connection with the Hotspot would be necessary. Link here for information on setting up a connection setting with your DS.

To locate a Hotspot near you, click here to use our Hotspot locator tool..

 

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The Hotspot's access point (SSID) isn't showing when I do Search for Access Point

When performing the “Search for an Access Point,” the Nintendo DS will display all networks within range. Please follow the steps below if your Nintendo DS doesn’t display the access point (SSID) of the Hotspot.

  1. Move closer to the wireless router, then select "Search again." You may want to ask the employees of the Hotspot location where the signal tends to be the strongest.

  2. Orient the Nintendo DS so that your body or other objects (such as walls, plants, furniture, and other people) are not blocking the signal.

  3. Ensure there is no interference from other devices (such as wireless telephone, microwaves, etc).

If the access point (SSID) for that location is still not displayed, it's likely that the location is not compatible with Nintendo Wi-Fi Connection. We recommend trying another location to connect with your DS.

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The Hotspot's security settings are not supported, or are not compatible?
This error indicates you are attempting to connect to an access point that requires the Nintendo DS to recognize different security or it is asking for information the Nintendo DS cannot provide.

  1. The Nintendo DS is not an Internet browser. Make sure that the owner of the Hotspot does not require registration through an internet browser to setup an account.. Are you required to accept a user agreement, or enter a password? If the location requires any of these items, you will not be able to use the wireless function of your Nintendo DS. Try a different location.

  2. The access point has security settings for which the Nintendo DS does not recognize. You will not be able to use the wireless function of your Nintendo DS at this location. Try a different location.

 

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The Connection Test keeps failing
If you are attempting to establish a connection at a Hotspot with the Nintendo Wi-Fi Connection, and the "Test Connection" keeps failing, try the following:

  • Move closer to the wireless router, then select "Search Again." You may want to ask the employees of the Hotspot location where the signal tends to be the strongest.

  • Orient the Nintendo DS so that your body or other objects (such as walls, plants, furniture, and other people) are not blocking the signal.

  • Ensure there is no interference from other devices (such as wireless telephone, microwaves, etc).

  • It may be possible that the settings of the Hotspot's wireless router are not allowing the Nintendo DS to establish a connection. We recommend trying another location to connect with your DS.

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The Test Connection works, but I can't connect to Nintendo WFC
You may want to check with the Hotspot location to see if they are experiencing any problems with their internet connection. If not and it appears others are not experiencing problems at the location, that Hotspot location's access point is likely not compatible with Nintendo WFC.

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The connection keeps dropping
Keep the maximum distance between systems and the access point at 30 feet (10 meters) or less.

  • The DS systems should face the access point as directly as possible.

  • Avoid having people or other obstructions between the DS systems and the access point.

  • Avoid interference from other devices. If communication seems to be affected by other devices (wireless LAN, microwave ovens, cordless devices, computers), move to another location if possible or turn off the interfering device.

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