Connect to the Internet
Below are links to directions that will walk you through connecting your system online for the first time. Select the system you are using to find the appropriate steps. Be sure that you have everything in your home needed to connect to the Internet.
Troubleshoot your connection
If you are receiving an error code, enter the error code below and select your system and we'll provide specific troubleshooting for your situation.
Intermittent connection
If you’re experiencing connection issues only intermittently, we recommend you try our wireless interference troubleshooting. These steps may also help if you experience downloads or system updates starting but not completing.
Other popular support topics
Troubleshoot your issue
Select your system below for links to internet troubleshooting articles
Still require additional assistance?
If the above information does not resolve your issue, please contact us for additional support.