
- About Hulu Plus
- Overview
- What Is the Difference Between Hulu and Hulu Plus and Which One Can I Use on the Wii Console?
- What Are the Requirements for Hulu Plus on the Wii?
- Where Is Hulu Plus Available?
- Does Hulu Plus Display Content in HD?
- Why Are Some of the Shows I Watch on Hulu Not Available on Hulu Plus on Nintendo Wii?
- Get Hulu Plus on Your Wii
- How To
- Troubleshooting
- Error Messages:
- Error Codes
- Contact Hulu
- Coming Soon to Nintendo 3DS!

feature that you need help with.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Additional support information can be found through Hulu's website:
www.hulu.com/helpYou can contact Hulu directly at:
www.hulu.com/support
Information:
- We're excited to bring Hulu Plus to Nintendo 3DS later this year.
A broadband Internet connection and access point are required. Follow the steps below to get connected.
- From the Wii main menu, use the Wii Remote to select the "Wii" button.
- Now, select "Wii Settings" to access the "Wii System Settings" menu.
- Using the arrow on the right side of the screen, scroll to page two and select "Internet."
- Select "Connection 1: None"
(Don't see "None" in Connection 1? Click the Connection 1 button, then choose "Clear Settings.")
- Click on "Wireless Connection" and then "Search for an Access Point."
- Select "OK" and the Wii will display all the wireless networks it finds.
- Select the wireless network that is yours.
(If you're not sure which is yours, or you don't see any wireless networks, click here.)
Asked to enter a security key? If you are prompted to "Enter the Password or Key," then the wireless network you are trying to connect to has wireless security turned on. You will need to type in your security key or password and select "OK." 
Don't know your router's security key? Let us help you find your router's security key. Select the brand of your router below and we'll provide you with the default information for that brand! - Select "OK," "Save Settings," and then "Yes."
- The Wii console will run a connection test with your wireless network when the test is completed. You should see the following screen:
As long as you see "The connection test was successful," the "Wii Support Code" does not matter and can be ignored.
- The Wii console will run a connection test with your wireless network when the test is completed. You should see the following screen:
- The connection test was successful - Then you're almost done! After your connection test, the Wii console will check if there is a new Wii System Update available. Once you select "Yes" and "I Accept," the Wii will begin to download any available updates.
- The connection test was not successful - If the test was not successful, you will receive an error code.
- Error Code 51330: This means the security code you entered into the Wii is not the same one your router is set to. Look in your router's settings and try again.
- All other error codes: Try our Error Code look up tool where we have detailed information on many common error codes. (You can ignore any "Wii Support Code" you receive on a connection test.)
Still need help?
- Once the Wii finishes downloading any updates, you will return to the main Wii menu screen. You will now need to download Hulu Plus from the Wii Shop Channel, then connect your Wii console to your Hulu Plus account. Please see the step-by-step information below to finish the process and start watching Hulu Plus content on your Wii.
Information:
- We're excited to bring Hulu Plus to Nintendo 3DS later this year.
Answer:
Hulu Plus is only available in the U.S. at this time.
For additional information, please visit www.hulu.com.
Answer:
To view Hulu Plus content on your TV via your Wii console, you need the following:
- An active Hulu Plus account
- A high-speed Internet connection (recommended 1.0 Mbps or higher)
We recommend connecting the Wii console to a router as well.
Additional support information can be found through Hulu's website:
www.hulu.com/helpYou can contact Hulu directly at:
www.hulu.com/support
Description:
Step by step instructions on how to connect a Wii console to a Hulu Plus Account
Are you already a Hulu Plus subscriber?
Applies To: Already a Hulu Plus Subscriber
What to Do:
- If you haven't already, set up an Internet connection on the Wii console. (How To)
- Make sure your Wii console has the latest system update. (How To)
- Download Hulu Plus from the Wii Shop Channel. (How To)
- Select the Hulu Plus icon from the Wii menu.
- Select "Yes" when asked if you're already a subscriber.
- Select "Log in to Hulu Plus."
- Enter the email address and password for your Hulu Plus account, and then select "Log in."
- Alternatively, there will be a "Device Activation Code" shown on your screen that can be used to activate your Wii console on the PC by adding it to your account at http://www.hulu.com/activate.
- After a few moments, you will automatically be taken to the "Most Popular" section.
Applies To: Not a Hulu Plus Subscriber Yet
What to Do:
- If you haven't already, set up an Internet connection on the Wii console. (How To)
- Make sure your Wii console has the latest system update. (How To)
- Download Hulu Plus from the Wii Shop Channel. (How To)
- Select the Hulu Plus icon from the Wii menu.
- Select "yes, keep running" if prompted with the following message: "Hulu Plus needs access to 32 blocks of space to run."
- Select "No" when asked if you are a current subscriber.
- Write down the Referral Code provided.
- Using a device other than your Wii console (e.g. your PC), visit http://www.hulu.com/plus/wii and follow the instructions on that page to sign up using the referral code provided.
- After a few moments, your Wii will automatically connect and you will be taken to the "Most Popular" section.
Answer:
No. The Wii console can display resolutions up to 480P.
Description:
Step by step instructions on how to download Hulu Plus on a Wii console
What to do:
- If you haven’t already, set up an Internet connection on the Wii console. (How To)
- Make sure your Wii console has the latest system update. (How To)
- Select the Wii Shop Channel icon from the Wii Menu, then select "Start Shopping."
- Select "Wii Channels," then "Hulu Plus."
- Select "Free," "Download," "Update," or "Redownload" to begin downloading Hulu Plus.
- If Hulu Plus doesn't appear in the list, click here.
- Next, select either the "Wii System Memory" or an "SD Card" as the download location.
- Select "Ok," then "Yes" to download Hulu Plus.
- A screen will appear with Mario running across the screen and three blocks. Mario will hit the blocks as the download progresses.
- When the "Download successful" screen appears, select "OK" to return to the Wii Shop menu.
- Press the HOME Button and select "Wii Menu," then "Yes" to return to the Wii Menu.
- Select the Hulu Plus icon to launch Hulu Plus.
Next Step: Connect your Wii console to your Hulu Plus account
Description:
Instructions on how to set up a Hulu Plus Account.
What to do:
- If you haven’t already, set up an Internet connection on the Wii console. (How To)
- Make sure your Wii console has the latest system update. (How To)
- Download Hulu Plus from the Wii Shop Channel. (How To)
- Select the Hulu Plus icon from the Wii menu.
- Select "yes, keep running" if prompted with the following message: "Hulu Plus needs access to 32 blocks of space to run."
- Select "No" when asked if you are a current subscriber.
- Write down the Referral Code provided.
- Using a device other than your Wii console (e.g. your PC), visit http://www.hulu.com/plus/wii and follow the instructions on that page to sign up using the referral code provided.
- After a few moments, your Wii will automatically connect and you will be taken to the "Most Popular" section.
Related Articles:
How to Connect a Wii console to a Hulu Plus Account
How Do I Add Movies and TV Episodes to My Hulu Plus Queue?
How Do I Subscribe to a TV Show
Description:
Instructions on how to add movies and TV episodes to the Hulu Plus queue.
What to do:
- If you haven't already done so, connect your Wii console to your Hulu Plus account. (How To)
- Select the Hulu Plus icon from the Wii menu.
- Browse to the desired movie or TV show.
- Press down on the control pad to view options related to that episode.
- Press right on the control pad to highlight "Add to queue," then press the A button.
Related Articles:
How Do I Subscribe to a TV Show
Description:
Instructions on how to subscribe to a TV show.
What to do:
- If you haven't already done so, connect your Wii console to your Hulu Plus account. (How To)
- Select the Hulu Plus icon from the Wii menu.
- Browse to the desired TV show.
- Press right on the control pad and highlight "Subscribe."
- Check off the box next to "Subscribe to episodes," "Subscribe to clips," or both boxes, as desired.
- If subscribing to episodes, select either "All episodes" or "TV first-run only."
Related Articles:
How Do I Download Hulu Plus?
How Do I Add Movies and TV Episodes to My Hulu Plus Queue?
Situation:
- The video and audio are out of sync
What to do:
- If this is happening only with one title, it may be something to do with that title. Please contact Hulu for further assistance.
- If this is happening with multiple titles, it may be an issue with the Wii console. See Delayed Video or Audio Reaction.
Situation:
- Hulu Plus doesn't appear in the Wii Shop Channel
- Unable to download Hulu Plus
What to do:
- If Hulu Plus is not appearing in the Wii Shop channel, this is usually because it is not available in your area.
- Click here to find out more about where Hulu Plus is currently available.
Situation:
- While watching videos on the Wii console, the content appears blurry or fuzzy
- Streaming content is blocky, skips, or lags during playback
What to do:
- Ensure that no other users or applications are utilizing bandwidth on your network (e.g. other electronics streaming content, performing downloads, etc).
- Point the Wii Remote at the screen to bring up the playback controls and select "Video Quality." Set it to lower quality to reduce slowdown caused by long load times.
- The recommended connection speed for Hulu Plus is 1.0 Mbps for optimal quality. Using one of the following websites, you can check your current bandwidth:
If you are receiving less bandwidth than recommended, please contact your Internet Service Provider.
- Try Interference Troubleshooting. (How To)
Still Not Resolved:
- If you have already tried our troubleshooting and the performance of Hulu Plus is still slow, please call 1-800-895-1672 for assistance.
Situation:
- The error message, "Your Hulu Plus subscription allows you to watch one video at a time" appears when attempting to play videos.
What to do:
- Hulu Plus is designed to only stream content to one device at a time. Make sure any other devices connected to your Hulu Plus account, including your PC, cell phone, or other devices, are not currently streaming content.
- If you're not aware of any other devices streaming Hulu Plus content from your account, you can manage which devices are connected to your Hulu Plus account by visiting hulu.com/devices.
Still Not Resolved:
- If you've tried the steps above and it's still not working, please contact Hulu for additional support.
Situation:
- The error message, "Device activation requires a Hulu Plus subscription" appears when attempting to connect your Wii console to your account.
What to do:
- This message indicates you do not currently have a Hulu Plus subscription. Typically this message appears if you've logged into a Hulu account that does not have a Hulu Plus subscription associated with it.
- To sign up for a Hulu Plus subscription, please visit www.hulu.com/plus/wii.
Situation:
- The error message, "Please check the device code and re-enter it" appears when attempting to connect your Wii console to your Hulu Plus account.
What to do:
- The Device Code was entered incorrectly or has expired. Follow these steps to verify the Device Code:
- Select "Hulu Plus" from the Wii menu.
- Select "Yes" when asked if you're already a subscriber.
- Check that the device code that appears on the screen matches the one you've entered.
Related Articles:
How Do I Connect My Wii Console to My Hulu Plus Account?
Situation:
- The message, "Hulu Plus needs access to 32 blocks of space to run" appears when starting Hulu Plus on your Wii console.
What to do:
- This message is normal. It's there to notify you that you'll need free space on your Wii console's System Memory to create a save file.
- Select "yes, keep running" to continue.
Situation:
- One or more TV shows, episodes, or movies not appearing when viewing on the Wii console, but they appear on the Hulu Plus website.
What to do:
- Some content that is available to stream to the hulu.com website is unavailable to view on devices like the Wii console.
- When browsing content on the PC, look for this icon:
This icon indicates the content is available to stream on your Wii console.
For more information, please visit http://www.hulu.com/plus.
Answer:
Not all Hulu Plus content is viewable on the Wii console. When browsing content on the PC, look for this icon:

This icon indicates the content is available to stream on your Wii console.
For more information, please visit http://www.hulu.com/plus.
Answer:
Hulu Plus is the only video subscription service to bring current TV programming from five of the six top broadcast networks (ABC, NBC, FOX, The CW, Univision) to TVs, gaming consoles, Blu-ray players, mobile tablets and phones – all for $7.99/month with limited advertising. Hulu Plus has content for the whole family including kids, such as PBS Kids’ Arthur, Dinosaur Train and Wild Kratts. Hulu Plus is a complement to the free Hulu service available on PCs only. For many popular shows on the Hulu service, Hulu Plus offers every episode of the current season, not just a handful of recent episodes. Hulu Plus subscribers also have access to back seasons and full runs of some of TV's greatest shows, including many that were not available online before.
The Hulu Plus subscription service is available on the Wii. The Hulu Plus interface has been optimized on the Wii console to work well with the Wii Remote controller. Users can easily point and click with the Wii Remote as they navigate through Hulu Plus content. Users can also use the directional pad for a simplified experience.
Description:
Stream TV episodes and movies on TV via your Wii.
Key Features:
- Hulu Plus is the only video subscription service to bring current TV programming from five of the six top broadcast networks (ABC, NBC, FOX, The CW, Univision) to your Wii console - all for a low subscription fee with limited advertising.
- Hulu Plus has content for the whole family including kids, such as PBS Kids' Arthur, Dinosaur Train and Wild Kratts.
- Hulu Plus is a complement to the free service on Hulu.com. For many popular shows on the service, Hulu Plus offers every episode of the current season, not just a handful of recent episodes.
- Hulu Plus subscribers also have access to back seasons and full runs of some of TV's greatest shows, including many that were not available online before.
More Information:
Click here for more detailed information on using Hulu Plus.
Click here for troubleshooting related to Hulu Plus.
Description:
Step by step instructions on how to configure Wii Parental Controls to restrict access to Hulu Plus.
Important Note!
Because the Wii's parental controls are designed around video game ratings and not film ratings, it's not possible to block based on film rating. For more information on Ratings-Based Restrictions, click here.
Applies To: Parental Controls Are Enabled
What to Do:
- Select the Wii button from the Wii Menu, select "Wii Settings," then select the right arrow to reach page 2.
- Select "Parental Controls," then "Yes" to change parental controls. When prompted, enter the PIN and select "OK."
- Select "Other Settings," then "OK" to adjust the Parental Controls settings.
- To block the use of the Hulu Plus service, Select "Next" until the "Use of the Internet Channel and viewing of certain content which is not subject to game rating" option appears. Select "Restrict."
- Once all settings are complete, select "Confirm," then "Settings Complete" to accept the settings selected and restrict Hulu Plus.
Applies To: Parental Controls Are Not Enabled
What to Do:
- Select the Wii button from the Wii Menu, select "Wii Settings," then select the right arrow to reach page 2.
- Select "Parental Controls," then "Yes" to use parental controls. Select "OK" three times, then create a PIN.
- Select "OK" twice, then enter the PIN again and select "OK." Select the up/down arrows to select a secret question, then enter the answer to the secret question and select "OK."
- Select "Other Settings," then "OK" to adjust the Parental Controls settings.
- To block the use of the Hulu Plus service, Select "Next" until the "Use of the Internet Channel and viewing of certain content which is not subject to game rating" option appears. Select "Restrict."
- Once all settings are complete, select "Confirm," then "Settings Complete" to accept the settings selected and restrict Hulu Plus.


