
- Wii Console
- How do I keep the Console Clean/Free from Dust?
- How Do I Clean the Wii Console?
- Is the Wii Compatible with a Projection (Plasma, LCD) TV Hookup?
- Input Selects
- Mono Sound Input
- Can I Connect the Wii Through a Cable Box, Satellite Receiver, or Set Top Box?
- Can I Connect the Wii to a Computer or Computer Monitor?
- Can I Connect the Wii to a Digital Converter Box?
- Can I Connect the Wii to a DVD Player?
- Can I Connect the Wii to a Digital Video Recorder?
- Can I Connect the Wii With HDMI Cables?
- Image Retention Precautions
- Can I Connect the Wii With an RF Switch?
- Can I Connect the Wii in a Vehicle (Automobile, Boat, etc)?
- What Is the Difference Between the Models of Wii Consoles
- How Can I Recycle My Non-Working System?
- Wii Remote
- Wii Balance Board
- SD Cards
- USB Hubs
- Safety / Security
- USB Keyboards
- Sensor Bar
- Wii Lens Cleaning Kit
- Documents and Policies

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Answer:
The Wii Console has an internal fan that circulates air through the system. If the console is exposed to excessive dust, smoke, and other contamination these can be drawn into the system, which over time can contaminate the disc drive lens. Nintendo recommends that the following measures be taken to keep the Wii console free of these contaminations.
- Make sure the console is located in a well-ventilated area on a hard, smooth surface. For example, in an entertainment center, on a TV stand, on an open bookshelf, etc. Do not keep the console on carpet, as the fibers of the carpet can trap dust that could be pulled in by the Wii console's fan.
- Check the vents on the system regularly for dust. If any is present, use the soft brush attachment of a vacuum cleaner to gently clean the vents.
- Avoid exposing the system to oils, air freshener, smoke, or other airborne contaminants. For example, avoid spraying air fresheners near the console or preparing food nearby, as this may cause oils to be pulled in by the console's fan. Also avoid allowing cigarette, cigar, or other types of smoke near the console.
Related Articles:
How Do I Clean the System?
Answer:
There are different cleaning methods depending on which part of the console needs cleaning. Please see the topics below to determine which cleaning procedures to use.
Housing/Exterior
Spray a dry cloth with Windex or Simple Green then wipe the system down. Be sure not to get the cloth too wet, because liquid can drip down into the system.
Vents
Use some type of dusting tool, including a dusting attachment for a vacuum. Never use liquid of any type to clean the vents.
System Buttons/Levers/Ports
Nintendo does not have a recommended cleaning method. The system will need to be repaired if these are not working properly.
"Residue" left by vinyl stickers
Some vinyl stickers that can be applied to the outer housing of the Wii console may leave behind a sticky residue when removed. Nintendo has found that the following procedure can be used to remove the residue:
- Place the fingers of one hand together and wrap a long strip of masking tape around the tips, so that the sticky part is facing outward. Other tape may be used, but we found masking tape to be the most effective.
- Dab at the sticky areas of the console with the tape to remove the sticky residue.
If unable to remove the residue, and it is interfering with enjoying the Wii console, then the system will need to be repaired. Because this type of damage is not covered under Nintendo's warranty, there will be a charge for the repair. Please click here to set up a repair.
Lens
Nintendo only recommends using the Wii Lens Cleaning Kit. (Note: The Wii Lens Cleaning Kit is out of stock.)
Related Articles:
How Do I Clean the Game Disc?
How Do I Keep the Wii Console Clean/Free From Dust?
Answer:
In order to assist you, we’d like to speak with you directly. Please contact Nintendo Consumer Service Department at your earliest convenience. Our phone number is 1-800-255-3700 and our representatives are available every day from 6 a.m. to 7 p.m. Pacific Time.
Common Input Select Names
- Input
- Select
- Input Select
- TV/Video (not TV/VCR)
- Line
- Line In
- Source
- EXT
- AUX
Common Input Select Locations
- A button on the remote control (be sure to use the original remote control).
- A button somewhere on the front of the TV, VCR, or DVD-R. Check for buttons under hidden panels.
- An on-screen menu selection.
- A high-numbered channel (90 - 99) or a low-numbered channel (00-02). Channel-down from 3 to access lower channels.
Click here if the input select isn't working.
Click here if a black and white image is appearing.
Information:
Some TV's and VCR's do not have two audio inputs. These are known as monaural (mono) hookups. Because the Wii console normally broadcasts in stereo, it is possible that you may miss certain sounds when connecting to a mono hookup. To adjust for this, there are two options:
Option 1: Adjust to Mono Sound
- Connect the White (Audio Left) cable to Audio IN.
- Change the Wii console's sound setting to "Mono" in the system settings.

Option 2: Use a Y-Adapter
- Y-Adapters are optional and must be purchased separately. They can be found at most stores that sell televisions. Connect both the red and white audio cables to the adapter, then insert the other end of the Y-Adapter into the TV's audio in.
Answer:
While many cable boxes, satellite receivers, and set top boxes have inputs for external devices, it's often difficult to find the appropriate input select. We recommend against hooking up a system through a cable box, satellite receiver, or set top box.
If the cable box, satellite receiver, or set top box is connected to the only open inputs on a particular TV, you can attempt to hook up the system to the inputs on the cable box, satellite receiver, or set top box. However we do not have a listing of where the input select will be. Typical locations are:
- The cable box, satellite receiver, or set top box remote. There may be an "input" or "source select" button on the remote.
- An on-screen menu choice. On many cable boxes and satellite receivers, there will be a "menu" button. Navigating through the menus, it may be possible to locate a menu to select the proper input source.
If the input is still unable to be located, you will need to contact the cable or satellite provider for assistance or find another hookup solution.
Answer:
Nintendo home consoles are designed for use through home televisions and VCRs using standard A/V, S-Video, component, or RF connectors (for older systems). Computer monitors typically do not have these connections. However, there are two ways a hookup to a computer monitor could be accomplished:
With a PC TV Card:
A TV card inserted into your PC should allow a system connection if the card has the proper connections (such as RF, A/V, S-Video, component, or Coaxial). However, we have found that the image quality is not as clear as it is on a TV.
With a Direct Connection (RGB or DVI Cables):
Nintendo does not manufacture any cables to make an RGB or DVI connection. While other companies may manufacture wires that can make this possible, we are not able to recommend them as they are not licensed by Nintendo.
Answer:
It is generally not possible to connect a Wii console to a Digital Converter box. These boxes typically only have one coaxial input for the antenna, a single coaxial output, and a set of red, white, and yellow outputs.
The best set up is to connect the system directly to the TV or through a DVD Recorder (DVD-R) or VCR.
Answer:
It is generally not possible to hook up a Nintendo system through a DVD player. DVD players typically do not have inputs to which the Nintendo systems can be attached.
If the DVD Player has inputs, follow the steps here for setting up the system.
Answer:
While it is possible to hookup a Nintendo system through a digital video recorder (e.g. TiVo), it is not recommended. The DVR system will digitize the input signal which causes a delay of up to one second, which can make playing a video game extremely difficult.
Answer:
The Wii console is not compatible with HDMI. If you wish to view the Wii console with a higher quality image, component video cables can be purchased instead.
Information:
Some televisions can be damaged when a stationary image is maintained on the screen for long periods of time, as this could potentially "burn" the stationary image into the screen. This image retention can result from a variety of sources, including test patterns, VCR on-screen programming screens, or picture-in-picture boxes. Playing video games with stationary images or patterns, or leaving video games on hold or pause, may also lead to this type of damage.
- Before using your Nintendo system with any TV, especially front and rear projection type TVs, be sure to review all documentation included with your TV to find out whether video games can be played on the TV without damaging it.
- When taking a short break, place the game on pause and turn the TV off until you are ready to play again.
- If you are not sure about your TV, contact the manufacturer of the TV for more information.
- The Wii console has a built-in screen burn-in reduction feature. More information can be found here
Projection TVs (front and rear):
Due to their design, front and rear projection TVs can be more susceptible to image retention. Remember to be sure to review all documentation included with your TV to find out whether video games can be played on your TV without damaging it.
High-Definition TVs (HDTV):
Projection style HDTVs display the image in much the same manner as other type projection TVs and as such, the same possibility of image retention exists. HDTV's that use a tube screen should be no more susceptible to image retention than standard TVs that use a tube screen. For either type of HDTV, follow the precautions.
Plasma TVs or LCD Screens:
We have no information on Plasma TVs or LCD type TVs. Since image retention is a variable of the TV, please check your TV manual or contact the manufacturer directly before connecting any video game system to your television.
Neither Nintendo nor any of Nintendo's licensees will be liable for any damage to your TV.
Answer:
Unlike our past systems, an RF Switch is not available for the Wii console. The use of RF Switches for system hookup has steadily declined over recent years, and there simply isn't enough demand to offset the development costs that would have resulted from making this accessory available.
If you do not have another option available for hooking up their system besides a coaxial (cable-ready) input on the TV, you will need to purchase a standard RF Modulator at a local electronics store. An RF Modulator should be designed to fit one end onto the coaxial input and the other end able to have the yellow, red, and white connectors inserted.
Information:
Two models of the Wii console have been released:
Model Number RVL-001 Released in November 2006.
Model Number RVL-101 Released in October 2011. Has the same look, feel and function as model RVL-001, with the following exceptions:
- Designed to sit horizontally rather than vertically.
- The Nintendo GameCube controller sockets and memory card slots have been removed.
- The system is not compatible with Nintendo GameCube game discs or accessories.
- The system does not support Wii titles or accessories that require the use of the Nintendo GameCube controller ports. Because they require Nintendo GameCube controller ports to work, the following Wii titles are not compatible with model RVL-101:
Active Life: Explorer
Active Life: Extreme Challenge
Active Life: Magical Carnival
Active Life: Outdoor Challenge
Ultimate Party Challenge
The following titles will have limited functionality when used with model RVL-101:
Dance Dance Revolution
DanceDanceRevolution II
Dance Dance Revolution: Disney Grooves
DanceDanceRevolution Hottest Party
DanceDanceRevolution Hottest Party 2
DanceDanceRevolution Hottest Party 3
Walk It Out
Answer:
Nintendo Product RecyclingVideo game products often have a significant nostalgic value and are still fun to play and own even decades after they're first purchased. Unlike other electronics, such as cell phones, computers and televisions, video game systems are often kept, resold, or handed down to family and friends. As such, we see very limited demand to recycle video game products.
Because video game systems tend to retain their value, Nintendo of America offers a number of options to maximize their continued use, while also offering recycling options to consumers and businesses that help minimize the waste disposal of video game products.
How Nintendo of America helps minimize the waste disposal of video game products:
- Offers a free and convenient Take Back Program for consumers and businesses that would like Nintendo to recycle their products for them. The Take Back program uses a network of convenient UPS locations to ship the products in at no cost. We'll even recycle a competitor's home console for those consumers who have purchased a Nintendo system.
- Offers reasonably-priced and convenient repair options to maximize continued use of current Nintendo systems.
- Continues to offer repair support for Nintendo systems well after retail sales of new products have ended (for example, older Game Boy Advance and Nintendo GameCube systems).
- Remanufactures or refurbishes retailer and consumer returns and utilizes them for repair and replacement programs, as well as for sales into some secondary markets.
- Recycles close to 100% of the materials from any returned products or repair parts that can't be re-used.
How to recycle or repair Nintendo products
- Repair
- Take Back Program - Free!
If your Nintendo system is no longer working, a repair might be an option for you. We offer reasonably-priced repairs on many systems even long after they stop being sold new at retail. Click here for more information on troubleshooting and repairs.
We provide a free courtesy product Take Back Program for the recycling of Nintendo hardware, software, accessories, and rechargeable batteries. In addition, we will also accept a video game console, made by another company, from consumers who have also purchased a Nintendo console.
Once your Take Back order is set up, complete instructions for packaging your shipment and locating a free and convenient UPS location will be provided. If a drop-off location is greater than 5 miles from your location, please call 1-800-255-3700 for free pick-up instructions. If you are interested in sending product to Nintendo for recycling, there are two options for you to choose from:
- Use our convenient online Take Back Program form (U.S. only).
- If you are a business sending in multiple systems, or are a US or Canadian consumer who would prefer to call to set up your product Take Back order, please call Nintendo of America at 1-800-255-3700. Representatives are available between 6:00 a.m. and 7:00 p.m. (Pacific Time), seven days a week.
Recycle locally and responsibly*
If you'd like to recycle your Nintendo products locally, there are a variety of programs available. Nintendo recommends that you use a recycler with a commitment to supporting environmental stewardship by handling the donated material in a responsible way.
- U.S. Residents, please use the following link to find a recycler in your area:
- Canadian residents, please use the following links to find recyclers in your area:
Additional information on Nintendo of America's recycling efforts: Nintendo supports the goals of certifications such as R2 and e-Steward's, and we believe that a successful national recycling certification must be supported by government, business and affiliated associations. Nintendo partners with a R2 certified national recycler with a commitment to environmental stewardship that meets our Corporate Social Responsibility goals and values, and we require the following from our recycling partner:
- Be certified in Quality, Health and Safety, and Environmental management systems (e.g. ISO 9001, 14001 and 18001), and R2 Responsible Recycling guidelines published by the EPA (http://www.epa.gov/osw/conserve/materials/ecycling/r2practices.htm.)
- Specifically disallow the export of defective electronics for processing to non-OECD countries.
- Operate a transparent and closed-loop recycling process.
- Wholly support a zero electronics-to-landfill policy and utilize domestic processors for preparation of materials into smelters and refiners.
Any products we receive through our Take Back Program that cannot be reused will be recycled responsibly. In FY 2010 we recycled or reused over 814 tons of materials received from consumers and retailers through our repair and return programs.
Attn: Residents of the state of Maine - All waste video game consoles, televisions, etc. generated by households in Maine must be recycled. For more information about Maine's electronic waste law, please visit the Maine Department of Environmental Protection website at: www.maine.gov/dep/rwm/ewaste.
Attn: Residents of the state of Maryland - Waste televisions, hand-held video game consoles, and other electronic products with display screens exceeding 4 inches generated by households in Maryland must be recycled at no cost to the consumer. Nintendo provides a free courtesy product Take Back Program - click here for the online form. If you require packaging, Nintendo will provide it for free when you contact us at 1-800-448-6797. For information about Maryland's electronic waste law, please visit "Recycling Resources for Residents of Maryland."
Attn: Residents of the state of New York - All waste video game consoles, televisions, etc. generated by households in New York must be recycled. For more information about New York's electronic waste law, please visit the New York Department of Environmental Conservation website at: www.dec.ny.gov/chemical/66872.html.
Attn: Residents of the state of Vermont - All waste video game consoles, televisions, etc. generated by households in Vermont must be recycled. For information about Vermont's electronic waste law, please visit the Vermont E-Waste Recycling Program website at: http://www.anr.state.vt.us/dec/e-waste/.
Attn: Residents of the state of West Virginia - Waste televisions, hand-held video game consoles, and other electronic products with display screens exceeding 4 inches generated by households in West Virginia must be recycled. For information about West Virginia's electronic waste law, please visit the West Virginia Solid Waste Management Board website at: http://www.state.wv.us/swmb/RMDP/EWaste/e-Cycle_WV.html.
Residentes no Brasil - todas as baterias ou pilhas descartadas no Brasil devem ser recicladas sem nenhum custo para o consumidor. Para obter informações sobre o processo de reciclagem de baterias entre em contato com um ponto de coleta em sua cidade ou entre em contato com a AGS Digital Service, telefone: (11) 3875-1333. Para obter maiores informações sobre a Lei de Reciclagem de Baterias no Brasil, por favor visite o website do Ministério do Meio Ambiente em: http://www.mma.gov.br/port/conama/legiabre.cfm?codlegi=589
*Your personal information: If your Wii, Nintendo DSi, or Nintendo 3DS is still functional enough to do so, remove any personal information from it before you sell, donate, or recycle it. For steps on doing this, use these links:
Wii Nintendo DSi / Nintendo DSi XL Nintendo 3DSMore about Nintendo of America and the environment
For additional information on Nintendo of America's efforts to protect the environment and better the community, please read our Corporate Social Responsibility Report.Answer:
Because of the interactive nature of the Wii console, an in-vehicle setup is not optimal.
There are a number of entertainment systems currently available for automobiles, boats, etc. Many electronics retailers and car stereo installation companies can provide assistance with the installation of these systems. Exercise caution and determine the proper intended use, safety, warranties, and return policies for any mobile power supply.
In order to install a Nintendo system in a vehicle, you will need a source of electrical power that supplies a dependable, well-regulated 110/120 volt alternating (60 cycle) current. The Nintendo AC adapter must be able to plug into a reliable source of electrical power. Generators and power inverters can be installed in vehicles allowing you to run TVs, VCRs, DVDs or video game systems. The reliability of a generator or power inverter is dependent upon the brand. We strongly recommend thorough research into the various brands to be sure it's a good, quality product. Nintendo's warranty will not cover damage to a Nintendo product caused by an unreliable power source.
Nintendo does not manufacture or sell generators or power inverters. You may want to visit a RV outlet, automobile dealer or auto parts store to find such products.
Answer:
One Time Mode Synchronization is used to temporarily use a Wii Remote on another console. This mode can also be used to rearrange the order of the remotes being used, without turning off the power on the console.
One Time Mode does not delete the Standard Mode setting stored in the Wii Remote. In this mode, the Wii Remote will only communicate with the Wii console while the power is on. When the power is turned off, the Wii Remote will lose its sync with the Wii Console. When the power is turned back on again, the Standard Mode settings will return.
Related Articles:
How to Sync Wii Remotes to the Wii Console (One Time Mode)
Answer:
Standard Mode Synchronization is used to sync a Wii Remote to a console, add additional Wii Remotes, or to re-synchronize a Wii Remote with the Wii console. Once synchronized, the Wii Remote will stay synced to the console unless you overwrite the settings by syncing the remote to a different console.
Related Articles:
How To Sync Wii Remotes to Wii Console (Standard Mode)
Answer:
A fresh set of alkaline batteries should last, depending on amount and type of use, up to 30 hours. This can vary greatly based on certain factors, such as Wii Remote Speaker Volume, Rumble, battery quality and age, and type of game being played.
Related Articles:
How to Check the Wii Remote's Battery Levels
Answer:
The Wii Remote has a built-in rumble device that will shake the Wii Remote at certain points while using the Wii.
Related Articles:
How to Turn the Rumble Feature On or Off
Answer:
The Wii Console has an internal fan that circulates air through the system. If the console is exposed to excessive dust, smoke, and other contamination these can be drawn into the system, which over time can contaminate the disc drive lens. Nintendo recommends that the following measures be taken to keep the Wii console free of these contaminations.
- Make sure the console is located in a well-ventilated area on a hard, smooth surface. For example, in an entertainment center, on a TV stand, on an open bookshelf, etc. Do not keep the console on carpet, as the fibers of the carpet can trap dust that could be pulled in by the Wii console's fan.
- Check the vents on the system regularly for dust. If any is present, use the soft brush attachment of a vacuum cleaner to gently clean the vents.
- Avoid exposing the system to oils, air freshener, smoke, or other airborne contaminants. For example, avoid spraying air fresheners near the console or preparing food nearby, as this may cause oils to be pulled in by the console's fan. Also avoid allowing cigarette, cigar, or other types of smoke near the console.
Related Articles:
How Do I Clean the System?
Answer:
There are different cleaning methods depending on which part of the console needs cleaning. Please see the topics below to determine which cleaning procedures to use.
Housing/Exterior
Spray a dry cloth with Windex or Simple Green then wipe the system down. Be sure not to get the cloth too wet, because liquid can drip down into the system.
Vents
Use some type of dusting tool, including a dusting attachment for a vacuum. Never use liquid of any type to clean the vents.
System Buttons/Levers/Ports
Nintendo does not have a recommended cleaning method. The system will need to be repaired if these are not working properly.
"Residue" left by vinyl stickers
Some vinyl stickers that can be applied to the outer housing of the Wii console may leave behind a sticky residue when removed. Nintendo has found that the following procedure can be used to remove the residue:
- Place the fingers of one hand together and wrap a long strip of masking tape around the tips, so that the sticky part is facing outward. Other tape may be used, but we found masking tape to be the most effective.
- Dab at the sticky areas of the console with the tape to remove the sticky residue.
If unable to remove the residue, and it is interfering with enjoying the Wii console, then the system will need to be repaired. Because this type of damage is not covered under Nintendo's warranty, there will be a charge for the repair. Please click here to set up a repair.
Lens
Nintendo only recommends using the Wii Lens Cleaning Kit. (Note: The Wii Lens Cleaning Kit is out of stock.)
Related Articles:
How Do I Clean the Game Disc?
How Do I Keep the Wii Console Clean/Free From Dust?
Answer:
In order to assist you, we’d like to speak with you directly. Please contact Nintendo Consumer Service Department at your earliest convenience. Our phone number is 1-800-255-3700 and our representatives are available every day from 6 a.m. to 7 p.m. Pacific Time.
Common Input Select Names
- Input
- Select
- Input Select
- TV/Video (not TV/VCR)
- Line
- Line In
- Source
- EXT
- AUX
Common Input Select Locations
- A button on the remote control (be sure to use the original remote control).
- A button somewhere on the front of the TV, VCR, or DVD-R. Check for buttons under hidden panels.
- An on-screen menu selection.
- A high-numbered channel (90 - 99) or a low-numbered channel (00-02). Channel-down from 3 to access lower channels.
Click here if the input select isn't working.
Click here if a black and white image is appearing.
Information:
Some TV's and VCR's do not have two audio inputs. These are known as monaural (mono) hookups. Because the Wii console normally broadcasts in stereo, it is possible that you may miss certain sounds when connecting to a mono hookup. To adjust for this, there are two options:
Option 1: Adjust to Mono Sound
- Connect the White (Audio Left) cable to Audio IN.
- Change the Wii console's sound setting to "Mono" in the system settings.

Option 2: Use a Y-Adapter
- Y-Adapters are optional and must be purchased separately. They can be found at most stores that sell televisions. Connect both the red and white audio cables to the adapter, then insert the other end of the Y-Adapter into the TV's audio in.
Answer:
While many cable boxes, satellite receivers, and set top boxes have inputs for external devices, it's often difficult to find the appropriate input select. We recommend against hooking up a system through a cable box, satellite receiver, or set top box.
If the cable box, satellite receiver, or set top box is connected to the only open inputs on a particular TV, you can attempt to hook up the system to the inputs on the cable box, satellite receiver, or set top box. However we do not have a listing of where the input select will be. Typical locations are:
- The cable box, satellite receiver, or set top box remote. There may be an "input" or "source select" button on the remote.
- An on-screen menu choice. On many cable boxes and satellite receivers, there will be a "menu" button. Navigating through the menus, it may be possible to locate a menu to select the proper input source.
If the input is still unable to be located, you will need to contact the cable or satellite provider for assistance or find another hookup solution.
Answer:
Nintendo home consoles are designed for use through home televisions and VCRs using standard A/V, S-Video, component, or RF connectors (for older systems). Computer monitors typically do not have these connections. However, there are two ways a hookup to a computer monitor could be accomplished:
With a PC TV Card:
A TV card inserted into your PC should allow a system connection if the card has the proper connections (such as RF, A/V, S-Video, component, or Coaxial). However, we have found that the image quality is not as clear as it is on a TV.
With a Direct Connection (RGB or DVI Cables):
Nintendo does not manufacture any cables to make an RGB or DVI connection. While other companies may manufacture wires that can make this possible, we are not able to recommend them as they are not licensed by Nintendo.
Answer:
It is generally not possible to connect a Wii console to a Digital Converter box. These boxes typically only have one coaxial input for the antenna, a single coaxial output, and a set of red, white, and yellow outputs.
The best set up is to connect the system directly to the TV or through a DVD Recorder (DVD-R) or VCR.
Answer:
It is generally not possible to hook up a Nintendo system through a DVD player. DVD players typically do not have inputs to which the Nintendo systems can be attached.
If the DVD Player has inputs, follow the steps here for setting up the system.
Answer:
While it is possible to hookup a Nintendo system through a digital video recorder (e.g. TiVo), it is not recommended. The DVR system will digitize the input signal which causes a delay of up to one second, which can make playing a video game extremely difficult.
Answer:
The Wii console is not compatible with HDMI. If you wish to view the Wii console with a higher quality image, component video cables can be purchased instead.
Information:
Some televisions can be damaged when a stationary image is maintained on the screen for long periods of time, as this could potentially "burn" the stationary image into the screen. This image retention can result from a variety of sources, including test patterns, VCR on-screen programming screens, or picture-in-picture boxes. Playing video games with stationary images or patterns, or leaving video games on hold or pause, may also lead to this type of damage.
- Before using your Nintendo system with any TV, especially front and rear projection type TVs, be sure to review all documentation included with your TV to find out whether video games can be played on the TV without damaging it.
- When taking a short break, place the game on pause and turn the TV off until you are ready to play again.
- If you are not sure about your TV, contact the manufacturer of the TV for more information.
- The Wii console has a built-in screen burn-in reduction feature. More information can be found here
Projection TVs (front and rear):
Due to their design, front and rear projection TVs can be more susceptible to image retention. Remember to be sure to review all documentation included with your TV to find out whether video games can be played on your TV without damaging it.
High-Definition TVs (HDTV):
Projection style HDTVs display the image in much the same manner as other type projection TVs and as such, the same possibility of image retention exists. HDTV's that use a tube screen should be no more susceptible to image retention than standard TVs that use a tube screen. For either type of HDTV, follow the precautions.
Plasma TVs or LCD Screens:
We have no information on Plasma TVs or LCD type TVs. Since image retention is a variable of the TV, please check your TV manual or contact the manufacturer directly before connecting any video game system to your television.
Neither Nintendo nor any of Nintendo's licensees will be liable for any damage to your TV.
Answer:
Unlike our past systems, an RF Switch is not available for the Wii console. The use of RF Switches for system hookup has steadily declined over recent years, and there simply isn't enough demand to offset the development costs that would have resulted from making this accessory available.
If you do not have another option available for hooking up their system besides a coaxial (cable-ready) input on the TV, you will need to purchase a standard RF Modulator at a local electronics store. An RF Modulator should be designed to fit one end onto the coaxial input and the other end able to have the yellow, red, and white connectors inserted.
Answer:
Because of the interactive nature of the Wii console, an in-vehicle setup is not optimal.
There are a number of entertainment systems currently available for automobiles, boats, etc. Many electronics retailers and car stereo installation companies can provide assistance with the installation of these systems. Exercise caution and determine the proper intended use, safety, warranties, and return policies for any mobile power supply.
In order to install a Nintendo system in a vehicle, you will need a source of electrical power that supplies a dependable, well-regulated 110/120 volt alternating (60 cycle) current. The Nintendo AC adapter must be able to plug into a reliable source of electrical power. Generators and power inverters can be installed in vehicles allowing you to run TVs, VCRs, DVDs or video game systems. The reliability of a generator or power inverter is dependent upon the brand. We strongly recommend thorough research into the various brands to be sure it's a good, quality product. Nintendo's warranty will not cover damage to a Nintendo product caused by an unreliable power source.
Nintendo does not manufacture or sell generators or power inverters. You may want to visit a RV outlet, automobile dealer or auto parts store to find such products.
Description:
Information on the types of SD cards that are compatible with the Wii.
Important Note!
While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than a licensed SD card will work.
Information:
- If you have not yet updated your Wii console to Wii Menu 4.0 (How To) or higher, then your Wii console is only compatible with SD Cards that are 2 GB (Gigabyte) or less. Cards with a capacity higher than 2 GB will likely not work with the Wii console if it has not been updated to 4.0 or higher.
- If you have updated your Wii console to Wii Menu 4.0 (How To) or higher, then your Wii console is compatible with SD Cards that are 2 GB (Gigabyte) or less, and is also compatible with SDHC Cards up to 32 GB. SD Cards with a capacity higher than 2 GB, and SDHC Cards with a capacity higher than 32 GB, will likely not work with the Wii console.
- Cards with a slow speed may experience slow transfer time when loading files, or may not work at all. Slow transfer times can also occur with cards that have a great number of files on them.
- While any SD Card with the above specifications may work, Nintendo has licensed specific SD Cards for use with the Wii console. You can identify these cards by the Nintendo Seal on the packaging of the SD Card. The following is a list of known licensed SD Cards and their manufacturers.
- Bensussen Deutsch & Associates, Inc. (BD&A) Switch and Carry
2 GB, 1 GB, 512 mb - SanDisk
2 GB, 1 GB, 512 mb - Please note that even with a compatible SD Card, some devices may create image or movie files that are not compatible with the Wii Console.
Answer:
No, game save data cannot be read directly from the SD Card. You will need to copy or move it to the Wii System Memory first.
Related Articles:
How to Copy Data To/From an SD Card
How to Move Data To/From an SD Card
Answer:
Game files that have been downloaded from the Wii Shop can be stored on an SD card, but cannot be played on another Wii console. However, game save files that are stored on an SD card can be used on another console (unless the game has blocked this functionality).
Answer:
Other than the Rock Band USB Hub, Nintendo has not licensed any makes of commercially-available USB hubs for use with the Wii console. Nintendo has tested the following products and found that they appear to function properly:
Belkin # F5U234
Answer:
No personal information is stored in the console. The Wii Shop Account will display the last four digits of the credit card used in a transaction on the Account Activity screen, but no other personal information entered into the console is stored on the console.
It is possible for a message containing personal information to be received or posted to the message board, or to enter their personal information into the console name, Miis, etc. This information can be deleted by formatting the Wii System Memory (How To).
Answer:
The adhesive included with the Wii Sensor Bar was designed to be strong enough to hold the Sensor Bar in place, but shouldn't be difficult to remove. Slowly and gently peel the Sensor Bar off the surface to which it has been attached. Any residue should be easily removed; however, contact the manufacturer of the item it was attached to for cleaning guidelines.Information:
Most wired USB keyboards should be compatible with the Wii console; however, if you are looking to purchase a USB keyboard, the Classic Keyboard 200, manufactured and sold by Logitech, has been verified as being compatible with Nintendo's Wii console.
Important Note! In order to use a compatible USB keyboard with your Wii console, you must have Wii Menu 3.1 or higher installed. For more information on downloading the latest Wii menu versions, click here
Answer:
Yes, the Wii console should work with most USB keyboards, though it will need to be updated to Wii menu 3.1 to do so (click here for more info about Wii menu versions). The only licensed keyboard is the Logitech Cordless Keyboard for Wii. In addition, the Classic Keyboard 200, manufactured and sold by Logitech, is compatible with Nintendo's Wii console. While most USB Keyboards should work, not all are guaranteed to be compatible.
Description:
The Wii Lens Cleaning Kit is a tool consumers can use to keep their lens clean and free of dust. The cleaning kit is designed to be a tool for preventative maintenance, but is not designed to resolve any problems.
Note: The Wii Lens Cleaning Kit is out of stock.
Key Features:
- Contamination of optical lenses in any device that reads data from a disc - such as DVD players and game consoles - is common and can be caused by anything from dust to cigarette smoke.
- The official disc lens cleaner is specially-designed for Wii by Nintendo and can help keep the lenses clear of contamination.
- Please note that the cleaning kit should be used for maintenance and may not solve existing issues and will not affect errors caused by damage to the Wii console or game discs.
The Wii Lens Cleaning Kit Includes:
- 1 Lens Cleaner paddle
- 1 bottle cleaning fluid
- 6 Cleaning Pads (one on the Lens Cleaner, plus 5 extra)
- Instruction Manual
More Information:
Click Here for more information on using Wii Lens Cleaning Kit.
Information:
Most of the basic activities involving the Wii Balance Board are done using the positions shown below. There may be other types of activities depending on the type of game being played. The game's instruction manual will have more details on game-specific controls.

More Information:
Click here for additional information on how to use the Wii Balance Board.
Click here for troubleshooting for the Wii Balance Board.
This is the same End User License Agreement (EULA) that must be accepted when a Wii console is powered on for the first time. It is provided here for your convenience should you need to review it.
Last updated: June 22, 2010
Chapter I: Wii Network Service
Article 1: Grant of License
- Although the Wii Network Service is intended for your personal recreational use, you are responsible for anyone using the Wii Network Service through your Wii Console (whether you gave them permission or not), and for ensuring they understand and agree to this agreement.
- You may not use the Wii Network Service for commercial or illegal purposes, in a way that may harm another person or company, or in any unauthorized or improper manner as we may specify from time to time in this agreement, our Wii Code of Conduct, or otherwise.
- You must clear all Content, Third-Party Data, and any other stored sensitive or personal information stored on your Wii Console prior to selling or otherwise transferring your Wii Console. If you acquire a used Wii Console, you must clear, and may not use, any of this data if still on the Wii Console when you acquire it.
- The Wii Network Service is licensed to you for use on your Wii Console only in the United States, Canada, or Latin America.
Nintendo grants you a personal, limited, non-exclusive, revocable (in whole or in part) license to use the Wii Network Service, pursuant to this agreement. Specifically:
Chapter II: Unauthorized Software, Services, or Devices or Unlicensed Accessories
Your Wii Console and the Wii Network Service are not designed for use with unauthorized software, services, or devices or non-licensed accessories, and you may not use any of these with your Wii Console or the Wii Network Service. Such use may be illegal, voids any warranty, and is a breach of this agreement. Such use may also lead to injury to you or others or cause performance issues or damage to your Wii Console or the Wii Network Service. We (and our licensees and distributors) are not responsible for damage or loss caused by unauthorized software, services or devices or non-licensed accessories. We may take steps to disable or delete any unauthorized software, services or device installed in your Wii Console, for example, by detecting and disabling them through the Wii Network Service and/or game software. If we detect unauthorized software, services, or devices, your access to the Wii Network Service may be disabled and/or the Wii Console or games may be unplayable.
Chapter III: Updates/Changes
You understand that the Wii Console specifications and the Wii Network Service are constantly evolving and that we may update or change your Wii Console or the Wii Network Service in whole or in part, without notice to you. Such updates may be required for you to play new Wii games or continue to access the Wii Network Service. We may also upgrade, change, or terminate the Content or game software or may discontinue offering Products without notice to you.
Chapter IV: Wii Shop
Article 1: Wii Shop Account
You must create a Wii Shop Account to use the Wii Shop. A Wii Shop Account is personal to you. You are responsible for monitoring use of, and limiting access to, your Wii Shop Account and for anyone using your Wii Shop Account, even without your permission.
Article 2: Downloads and Purchases
The Wii Shop allows you to use Points to download a license to use Content or purchase Products (and may also allow you to do such things as download licenses to use certain Content for free, or use your Points to send Content to a friend). Points are primarily intended for the purchase of downloadable video game content, and are taxed accordingly. Points are not your personal property. Points have no cash or monetary value and are non-refundable.
Once you place Points into your Wii Shop Account, you may not withdraw, sell, or transfer them to another. You are responsible for your or anyone else's use of Points in your Wii Shop Account, even if you did not give them permission to use those Points.
If we suspect fraudulent or unlawful activity concerning your Wii Shop Account or your use of Points, we may cancel, suspend, or otherwise limit your access to all or part of the Wii Network Service. If, as a result, your Wii Shop Account or your Points are deleted, they will be reinstated at our sole discretion.
Article 3: Credit-Card Charges and Your Billing Account
You may use your credit card to purchase Points through the Wii Shop. If you use a credit card, you represent that you are authorized to do so and you agree that you are responsible for all charges to that credit card. Unless otherwise required by law, charges to the credit card to purchase Points are nonrefundable.
Article 4: Account History
Each time you purchase Points through the Wii Shop, and each time you use Points to license Content or purchase Products, the transaction will be reflected in your account history. Account-history information for each transaction will be available for at least one year through the Wii Shop.
Chapter V: Third-Party Data
We are not responsible for any Third-Party Data or for any action you may take relating thereto (including but not limited to modifying, distributing, or posting Third-Party Data). All Third-Party Data is the sole responsibility of the creator or sender of that Third-Party Data. Although we may choose to do so, we are not obligated to monitor, supervise, store, or maintain Third-Party Data or respond to complaints relating to Third-Party Data.
If legally permitted, we may access, use, and disclose any Third-Party Data in order to protect our rights or property, to protect other users of the Wii Network Service, or to comply with legal requirements such as a lawful subpoena. You understand that you have no expectation of privacy in anything you receive or transmit via the Wii Network Service.
Chapter VI: Other
Article 1: Third-Party Providers
We may use third parties to provide any portion of the Wii Network Service. We may offer third party services or material to you (including Content and Products) through the Wii Network Service, so you may use Points to purchase from us a license to use such Content or to get Product. We may also allow third parties to directly provide Third-Party Data to you through the Wii Network Service.
Article 2: Intellectual Property
We own all right, title and interest in, or have the right to distribute, use or sublicense, the Wii Network Service and the Nintendo IP. We do not provide you with any interest in the Wii Network Service or the Nintendo IP. Except as expressly authorized by us in writing, you may not create works based on the Wii Network Service or the Nintendo IP or modify, distribute, or transmit the Nintendo IP. If you do not abide by these requirements, Nintendo shall own all right, title, and interest in any works created, adapted, distributed, or transmitted via the Wii Network Service, or, in the alternative, an unlimited license thereto.
We respect the intellectual property of others. If you believe that any material within the Wii Console infringes upon any intellectual property right which you own or control, you may file a notice of such infringement with us, as provided in Article 15. Our entire Intellectual Property Policy may be viewed at www.nintendo.com/ippolicy.
Article 3: Hosting, Intercepting, Emulating, and Reverse-Engineering Prohibited
You may not host, intercept, emulate, or reverse engineer any part of the Wii Console or the Wii Network Service.
Article 4: Parental Controls Function
You may limit access to certain features of the Wii Console and the Wii Network Service through our parental controls function; however, you are responsible for any features or material that anyone accesses through your Wii Console even if you use the parental controls function.
Article 5: Code of Conduct
Your use of the Wii Network Service is subject to the Wii Code of Conduct, which prohibits all harmful, illegal or otherwise offensive conduct. The most current version of the Wii Code of Conduct, which may be revised by us from time to time, is posted at http://support.nintendo.com. You may also contact our customer-service department, and we will mail you the current version, free of charge.
Article 6: Submissions
Please do not send us any creative or original materials such as ideas for toys, games, or other products, or any creative suggestions, ideas, notes, drawings, concepts, or other information through the Wii Network Service or otherwise. Any unsolicited submissions become our sole and exclusive property and may be used by us with no obligation of confidentiality, payment, or attribution.
Article 7: Protection of Personal Information
We are committed to protecting the privacy and security of your personal information. Your use of the Wii Network Service is subject to the Wii Privacy Policy, which applies to information submitted or collected through the Wii Network Service. The most current version of the Wii Privacy Policy, which may be revised by us from time to time, is posted at http://support.nintendo.com. You may also contact our customer-service department, and we will mail you the current version, free of charge.
Article 8: Warranties
ALTHOUGH WE STAND BEHIND OUR SERVICE, CONTENT AND PRODUCTS, WE AND OUR LICENSEES, LICENSORS AND SUPPLIERS ARE PROVIDING THE Wii NETWORK SERVICE "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE), TO THE MAXIMUM EXTENT PERMITTED BY LAW. USE OF THE Wii NETWORK SERVICE IS AT YOUR SOLE RISK. THIS MEANS, FOR EXAMPLE, THAT WE DO NOT GUARANTEE THAT THE Wii NETWORK SERVICE WILL ALWAYS WORK PROPERLY. THIS ALSO MEANS WE DO NOT GUARANTEE THAT THE Wii NETWORK SERVICE, CONTENT OR PRODUCTS WILL BE FREE FROM VIRUSES, HACKS, OR OTHER POTENTIALLY HARMFUL INTRUSIONS. PLEASE NOTE THAT SOME STATES DO NOT ALLOW SUCH WARRANTY LIMITATIONS, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE SEE THE Wii OPERATIONS MANUAL FOR ANY WARRANTIES THAT APPLY TO THE Wii CONSOLE.
Article 9: Limitation on Claims
If you think you have a claim against us related to the Wii Console or the Wii Network Service, you must take legal action within one year after the date of the alleged incident. After the one-year period expires, you may never raise that claim.
Article 10: Change, Suspension or Discontinuance of Wii Network Service
We may change, suspend, or discontinue the Wii Network Service, or any feature or aspect of the Wii Network Service, at any time, with or without notice to you, and without liability to us. This includes, but is not limited to, the availability of all or any portion of the Wii Network Service, Content, Products, Points, and the number of Points required to redeem particular Content or Products.
Article 11: Limited Responsibilities and Indemnification
- Your ability to recover damages or losses from us is limited: you may recover only direct damages, up to the total amount you have ever paid for Points. Generally, direct damages are losses you (or anyone else) suffer as the immediate result of something someone has done wrong.
- You may not recover any other types of damages, no matter the reason. For example, sometimes a court will award a special amount of damages to punish the person at fault, or, a person might have to pay for damages where the person did not directly cause harm. You agree that we will never have to pay punitive, special, consequential, or incidental damages to you.
- We are also not liable to anyone else, or for the actions or inactions of anyone else. For example, if your friend is somehow harmed using the Wii Network Service or the Wii Console, we are not responsible to you, your friend, or anyone else. If another person somehow harms you while using your Wii Console or Wii Network Service, we are not liable to you for that other person's actions.
You agree to waive any and all rights to claim damages or losses caused to you or relating to your inability to use the Wii Network Service (or to anyone else using the Wii Network Service through your Wii Console). You understand you might never be fully compensated for that damage or loss if we or one of our licensees, licensors or suppliers (collectively referred to in this Article 11 as "we" or "us") somehow harm you. This is because we limit our liability to you (and to others) in several ways:
These limitations on liability apply to all matters relating to the Wii Network Service and the Wii Console, including your use of the Wii Network Service and your use of Content or Products that do not specify other limitations on liability. These limitations also apply to any legal or equitable theory, including but not limited to breach of contract, breach of warranty, strict liability, negligence, or other tort. Please note, however, that some states or provinces do not permit certain limitations like these, so these limits on other damages may not fully apply to you.
If you breach this agreement, and we or another company or person is harmed by your breach, then you must indemnify us (and our licensees, licensors, and suppliers and any of our employees) from all of the losses and costs related to your breach, including our attorneys' fees. You must also indemnify us for any claims relating to Third-Party Data modified, created, or sent by you.
Article 12: Expiration and Termination of Agreement
- You may cancel your Wii Shop Account by contacting our customer-service department or by following the instructions in the Wii Shop. If your Wii Shop Account is canceled or terminated for any reason, you will no longer be able to use the Wii Shop. You will lose all downloaded Content and forfeit any rights to any unused Points, which become our property.
- You may terminate this agreement by removing Content from your Wii Console, discontinuing use of the Wii Network Service, and forfeiting any rights to Points in your Wii Shop Account, which become our property.
- We may terminate this agreement, or any portion thereof, at any time, for any reason whatsoever. Such termination will void any licenses granted in accordance with this agreement and may prevent your use of the Wii Network Service.
- We have no obligation to return or refund Points to you, even if the agreement ends.
- In the event this agreement is terminated or canceled, the following sections will remain in effect: Unauthorized Software, Services, or Devices or Unlicensed Accessories; Credit-Card Charges and Your Billing Account; Intellectual Property; Hosting, Intercepting, Emulating, and Reverse-Engineering Prohibited; Submissions; Warranties; Limitation on Claims; Limited Responsibilities and Indemnification; Expiration and Termination of Agreement; Governing Law, Legal Jurisdiction, and Interpretation of Agreement.
Article 13: Current Agreement and Update
We may change the terms and conditions of this agreement, the Wii Code of Conduct, or the Wii Privacy Policy, at any time. A current version of this agreement will be available on the Internet at http://support.nintendo.com. If you do not have Internet access, you may contact our customer-service department, and we will mail you a current version of this agreement, free of charge. We will post notice on http://support.nintendo.com if the agreement is changed at least 5 days before the changes become legally binding. If you do not agree to these changes, you must cancel your Wii Network Service in accordance with this agreement. If you do not have Internet access, you should periodically contact our customer-service department and ask whether there have been any changes to the agreement since the last version you obtained.
Article 14: Sale, Transfer and Assignment Prohibited
You may not assign all or any part of this agreement or sell or transfer any Content or your Wii Shop Account to any third party. Any attempt by you to do so is void.
Article 15: Customer Service/Notices
To contact our customer-service department regarding this agreement, you may: (i) send an email to useragreement@noa.nintendo.com; (ii) send a letter to Nintendo of America Inc., attn: User Agreement, 4600 150th Ave NE, Redmond, WA 98052; or (iii) call, toll free, 1-888-977-7627.
For all legal matters, such as to file a claim against us or to notify us of an alleged infringement, you must contact or notify us in writing at: Nintendo of America Inc. Attn: General Counsel, 4600 150th Ave NE, Redmond, WA 98052.
Article 16: Governing Law, Legal Jurisdiction, and Interpretation of Agreement
This agreement and any claims arising under it is governed by the laws of the state of Washington, without reference to conflict of laws principles. If you want to sue us with respect to a claim related to this agreement, your lawsuit must be brought in King County, Washington, and you consent to the jurisdiction of courts located there. You agree that if any part of this agreement is determined to be invalid or unenforceable, that part will no longer apply and will be considered deleted from the agreement, but all other parts of the agreement will remain in effect. You further agree that we may replace the invalid part by a provision which reflects or comes closest to reflecting the initial intention. If we choose not to enforce a provision of the agreement, you agree that we are not waiving our right to do so in the future.
Article 17: Definitions
"Content" means the software, services, material and other data which we own or have the right to use, distribute or sublicense, and which we send to, or make available as a download through, the Wii Console or the Wii Network Service.
"Club Nintendo" means the loyalty program offered by Nintendo.
"Nintendo IP" means all intellectual property, including but not limited to trademarks, copyrights, moral rights, inventions, patents, trade secrets, know-how and other confidential and proprietary information which we developed, own or have a license to use.
"Points" means the points that you purchase from us through the Wii Shop or through points cards sold or distributed by us or our retailers and promotional partners and that you may exchange with us for a license to download Content or to purchase Products.
"Products" means any goods other than Content that are made available for purchase from us through the Wii Shop.
"Third-Party Data" means Content or other software, services, material, messages (including commercial and non-commercial messages), links to Internet sites, and other data either created by, or sent to, your Wii Console through the Wii Network Service by any non-Nintendo entity or person (including you).
"Wii Console" means Nintendo's system (including the Wii Remote controller) sold and marketed by Nintendo under the Wii brand, including any succeeding systems and compatible systems.
"Wii Network Service" means the service whereby we can distribute Content, messages (including commercial and non-commercial messages) and other data to your Wii Console, or link you to an Internet site, and whereby you can send and receive Content, messages (including commercial and non-commercial messages), and other data, including Third-Party Data, using your Wii Console. The "Wii Network Service" includes, but is not limited to, the Wii Shop.
"Wii Shop Account" means an account on your Wii Console which you set up and use in connection with the Wii Shop.
"Wii Shop" means our online Wii Console's store, which offers such things as Points, Content, Products, and a download service, all of which Nintendo directly or indirectly operates.
Last Updated: March 25, 2009
This Wii Network Service Code of Conduct ("Wii Code of Conduct") outlines the rules that you must follow to participate in the Wii Network Service. These rules are designed to keep the Wii Network Service a friendly and safe environment.
The complete Wii Code of Conduct may be found at http://support.nintendo.com and may be revised by us at anytime. If you do not have Internet access, please contact Nintendo Customer Service and they will mail you a current version of the Wii Code of Conduct, free of charge. All capitalized terms not defined in this Wii Code of Conduct will have the meaning set forth in the Wii Network Services User Agreement.
- Your use of the Wii Network Service is subject to this Wii Code of Conduct, which prohibits all harmful, illegal or otherwise offensive conduct, including, but not limited to the following:
- Misrepresenting, impersonating, abusing, stalking, threatening or harassing any person or company, including, but not limited to other users, Nintendo itself, and/or its employees, moderators, or staff.
- Doing anything illegal, discriminatory, defamatory, hateful, harassing, abusive, obscene, threatening, physically dangerous or otherwise objectionable in connection with the Wii Network Service.
- Making, sharing or playing unauthorized copies of games, music or images on the Wii Console. This activity is illegal!
- Unauthorized technical modifications to your Wii Console voids your warranty and may be illegal. Nintendo may make technical changes to the Wii Console, software and/or Wii Network Service to disable the modification.
- Making new versions of existing Content or Products ("derivatives").
- Trying to access another person's Wii Network Service without permission or trying to access any of Nintendo's computers, hardware or networks used to provide the Wii Network Service.
- Cheating in a game, unless such cheats have been deliberately enabled.
- Hosting, intercepting, emulating, reverse engineering or redirecting the communication protocols used by Nintendo as part of the Wii Network Service, regardless of the method used to do so.
- Engaging in any commercial activity using the Wii Console or any other activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of a Wii Console, including the Wii Network Service or networks connected to the Wii Network Service.
- Accessing or attempting to access another person's Wii Console, including, but not limited to a person's Wii Shop Account without permission or trying to access any third party's, including, but not limited to Nintendo's computers, hardware or networks.
- Uploading, posting, emailing, transmitting or otherwise making available: (a) any content that you do not have a legal right to make available; (b) any content that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any party; (c) any unsolicited or unauthorized advertising or promotional materials (e.g. "spam"); (d) information which personally identifies you or any third party; or (e) content to which you have disguised the origin.
- Nintendo is not responsible for anything you say or anything that happens on the Wii Network Service or as a result of your use of the Wii Network Service; you alone are responsible.
- Virtual Property. Some games or other content may have certain features that may be traded with other Wii Network Service users. For example, a game might give you the ability to create a character that gathers objects (like a car or gold coins) and has certain characteristics (like a special ability or appearance). These features are sometimes called "virtual property." Nintendo (or its licensors) own this virtual property, and you may not sell, trade, assign, license, or otherwise convey virtual property for real money or for Points.
- Nintendo reserves the right to immediately terminate or suspend your use of the Wii Network Service for, in Nintendo's sole discretion, any violation of this Wii Code of Conduct. Nintendo reserves the right to contact and cooperate with any law enforcement agencies, government officials or Internet Service Providers, as Nintendo believes in its sole discretion, is necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law.
Last Updated: March 25, 2009
Nintendo is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. Our Wii Network Service Privacy Policy (Wii Privacy Policy) is intended to provide you with an understanding of information that is submitted and collected through the Wii Network Service. We may revise and update this Wii Privacy Policy from time to time. Please review the most recent version posted on http://support.nintendo.com often to ensure you are aware of any changes, or contact our customer-service department at (888) 977-7627 for the most current version. This Wii Privacy Policy only applies to information submitted or collected through the Wii Network Service. Information you may submit through any of Nintendo's web sites is subject to the privacy policy posted on those sites.
Please read this Wii Privacy Policy, which applies to use of the Wii Network Service by you and any other person using your Wii Console. Capitalized terms in this Privacy Policy have the meaning assigned to them in the Wii End User License Agreement unless defined otherwise herein.
ATTENTION PARENTS OR LEGAL GUARDIANS: PROTECTING CHILDREN'S PRIVACY
Before allowing your children to use the Wii Network Service, we strongly recommend you educate them on the importance of not sharing personal information about themselves with strangers. In particular, we recommend you tell your children not to use personal information for any nicknames on games, user names, names for Miis or any other applications that use the Wii Network Service. You should also keep in mind that certain Wii games use the Wii Network Service to create the opportunity for users to communicate in-game.
We strongly recommend you assist your children with the setup of the Wii Network Service, and that you supervise your children's use of the Wii Network Service at all times. You can restrict use of certain aspects of the Wii Network Services by setting up the Wii Console's parental controls function. You may also disconnect your Wii Console from the Wii Network Service, as explained in your Wii Operations Manual.
INFORMATION COLLECTED
Personal Information is information that may be directly linked to you such as your name, address, telephone number, or name based e-mail address (for example, MyWii@Nintendo.com). We may ask you to provide us with certain Personal Information when you register your Wii Console on the Wii Network Service, download games or contact us with questions or comments. In addition to the Personal Information you provide to us, we may anonymously collect information from you such as your age, gender, geographic area, Wii Console identifier and Wii message address, without linking your Personal Information to this anonymous information. We will not link your Personal Information with any anonymous information we collect from you unless (1) you authorize us to do so; (2) you choose to link your Wii Shop Account to your Club Nintendo account; or (3) we notify you first. In order to provide you with more customized services, we may also receive and record information on our server logs from the Wii Network Service, including but not limited to your internet protocol (IP) address, cookies, transactions, settings and download activity. If you provide sensitive information when communicating with third parties via the Wii Network Service, Nintendo does not receive or collect that information. Your Wii Console may store that sensitive information for your convenience.
HOW SUCH INFORMATION IS USED
We may request either personal or anonymous information from you for several purposes including to: (i) complete your Wii Network Service registration; (ii) customize your Wii Shop catalog and other catalogs; (iii) communicate with you regarding games, contests, sweepstakes, surveys, product changes, system issues and more; (iv) allow you to participate in the Wii messaging service, message boards and other Wii online services; (v) process orders you have placed through the Wii channels; and (vi) set up repair orders. Some of the types of information collected and the way the information is handled are detailed by category below.
Surveys: We may conduct surveys of Wii Console users. The information we collect from you in a survey will be demographic or opinion information and will not be tied to your Personal Information unless we notify you otherwise. The results of aggregate data collected from surveys, but not Personal Information, may be disclosed to the public.
Contests and Sweepstakes: We may host various contests and sweepstakes. To enter you may be required to submit certain Personal Information about yourself. For more information about Nintendo contests or sweepstakes, please see the official rules of the contest or sweepstakes you are entering.
Nintendo Channel: You may choose to share certain anonymous information with us through the Nintendo Channel, which we may use to make certain recommendations to you or to develop new games and services. The Nintendo Channel does not collect Personal Information. Your use of the Nintendo Channel is anonymous and will remain so unless you choose to link your Wii Shop Account to your Club Nintendo account. For more information, please select the "How Your Information Is Used" menu in the Settings section of the Nintendo Channel or visit http://support.nintendo.com.
Wii Shop Account: If you pay for items through the Wii Shop with your credit card, you need to provide a valid credit card number, expiration date, credit card security code and your city, state/county/province and zip code/postal code. We do not ask for your name or your complete address unless you order items that we must ship to you, rather than deliver via a download. You must be over the age of 18 to enter into the Wii Network Service User Agreement, and to place orders online. Any credit card information you submit through the Wii Shop will be transmitted in an encrypted manner. All such encrypted information will be maintained and processed by Nintendo and its trusted third party credit card processor on secure computers that are not accessible from the Internet. This encrypted information is subject to the section below entitled "Security."
Wii Message Service: When you connect to the Wii Network Service, we provide you an automatically generated Wii message address. Your Wii message address is anonymous and will remain so unless you choose to (a) share it with other people in order to send Wii messages; (b) share it with other people in order for them to add your Wii Console to their in-game friend list; or (c) link your Wii Shop Account to your Club Nintendo account. You have the ability to choose through our parental controls function whether to allow use of the Wii message service on your Wii Console. If you choose not to use the Wii message service, you will not receive emails from third parties. You also can choose not to receive certain messages from Nintendo by selecting the "opt-out" option on Wii channels or by using the opt-out option included in commercial messages sent by Nintendo to your Wii message address. However, you may still receive messages on your Wii Message Board that originate from members of your household as well as messages from us related to transactions or services you have specifically requested; in response to any email from you to us; to notify you of updates or changes to our policies and procedures; or to otherwise provide you with information important to all Wii users.
IP Addresses: Your Wii Console is automatically assigned an IP address by your Internet Service Provider when you connect to the Wii Network Service. The Wii Network Service automatically creates log files of user activities on the Wii Network and may also record the IP address of users. In general, we only use log files to monitor traffic on our Web sites and to troubleshoot technical problems. In the event you do not comply with our Wii Code of Conduct when using the Wii Network Service, however, we may block your IP address. We do not link IP addresses to Personal Information unless we notify you or unless necessary to enforce our Wii Code of Conduct or respond to legal process.
Web Beacons: The Wii Network Service uses common Internet technology called "Web beacons" (also called "Web bugs," "action tags," "pixel trackers," or "clear GIFs"), which are small graphic images placed on a Web page, Web-based document, or in an e-mail message, designed to collect certain information and monitor user activity online. Web beacons are invisible to you because they are typically very small (only 1-by-1 pixel) and the same color as the background of the Web page, document or e-mail message. We may use Web beacons to collect non-personal information such as the Wii Console IP address, the URL of the page the Web user comes from, and the time the Web beacon is activated (such as when you view the Web page, advertisement, or e-mail containing the Web beacon). We do not use Web beacons to collect Personal Information.
Cookies: The Wii Network Service may use cookies, which are small text files that a Web site places on your Wii Console. These files identify your Wii Console and record data about your visit so that when you return to the site, the site recognizes your Wii Console and can personalize your visit. Cookies may be linked to your transaction history, game play or other information gathered through the Wii Network Service. We may use information collected by cookies, as well as other tools such as log files or Web beacons, for determining how to improve the Wii Network Service by seeing which areas, features, and products are most popular; personalizing the services and making recommendations based on downloaded products; and completing transactions you have requested. In the event you visit a third party's website through the Internet browser option offered on the Wii Network Service, or we employ a third party advertising company to display ads on the Wii Network Service, those websites or ads may also contain cookies. Any information gathered through such cookies is collected by the third party, not by us, and we have no access to or control over these cookies or the information contained within them.
Other: In order to constantly improve the products and services we provide and better meet your needs, we may also use your Personal Information as well as anonymous information for our internal marketing, demographic studies, and quality assurance. In some cases, we may add to or update your Personal Information with data collected from other sources (e.g., mail-in registration cards or date of purchase information from retailers). If we combine information collected offline with information collected through the Wii Network Service, the combined information will be treated in accordance with this Wii Privacy Policy.
DISCLOSURE OF INFORMATION
We do not sell or rent any of our customers' Personal Information to third parties. We may, however, share personal or anonymous information with our vendors to help us perform various functions necessary to operate our business (for example, completing downloads or purchases made through the Wii Shop, developing and executing marketing campaigns, etc.) and with our affiliated companies. We may disclose Personal Information in order to comply with legal process, respond to claims or inquiries, or protect the rights, property or personal safety of Nintendo, our customers or the public. In addition, information about our customers, including Personal Information, may be disclosed as part of any merger, sale, transfer of company assets, or acquisition, if permitted by and done in accordance with applicable laws.
LINKING ACCOUNTS
You may link your Wii Shop Account to your Club Nintendo account in order to receive personalized content and participate in a variety of activities, promotions and programs. If you would like to link your accounts, you may do so when you register your Wii Console on the Wii Shop. Once you have linked your Club Nintendo account to your Wii Shop Account, any personally identifiable information you enter on your Club Nintendo account will be linked to your Wii Shop Account. Please note that if you opt-in to receive messages from us in your Club Nintendo account, we may send messages to your Wii message address or other messaging devices you designate such as your mobile phone.
Wii CHANNELS AND GAMES
Certain Wii games and Wii channels give you the opportunity to nickname your Miis, create a user id and interact with other Wii users. We strongly encourage you not to use your own name for any Miis or any user ids you may create. In addition, we strongly encourage you not to share Personal Information about yourself and not to allow your children to share Personal Information about themselves with other Wii users.
For certain Wii Content, including some Wii games and Wii channels, your Wii Friends may have access to information such as whether you have downloaded or are using a particular Wii game or Wii channel.
INFORMATION STORED ON YOUR Wii REMOTE AND Wii CONSOLE
Certain sensitive or Personal Information about you may be stored on your Wii Console. For your protection, before selling or otherwise transferring your Wii Console, please be sure to clean and securely remove all Personal Information, Wii messages, any pictures or messages on the message board, and all other stored sensitive information on the Wii Network Service, your Wii Console, Wii Remote and/or Wii accessories. For instructions on formatting your Wii Console and clearing your Wii Shop Account activity, please review the Wii Operations Manual: Channels and Settings.
Your Wii Console may allow certain sensitive or Personal Information to be stored on the Wii Remote as well. Accordingly, by using your Wii Remote on a Wii Console other than your own, it is possible that certain sensitive or Personal Information about you could be shared with the other Wii Console.
UPDATES AND UPGRADES
We may without notifying you, download updates, patches, upgrades and similar software to your Wii Console and may disable unauthorized or illegal software placed on your Wii Console to ensure that your Wii Console is operating properly and efficiently, comply with applicable laws, assist law enforcement, protect us and our customers, or prevent the use and distribution of software obtained through improper channels.
SECURITY
We have established reasonable safeguards to secure Personal Information collected directly by us in an effort to ensure the security, integrity and privacy of the Personal Information collected and transferred through your Wii Network Service. We also have implemented reasonable security measures in an effort to protect information under our control against loss, misuse or alteration. While we strive to safeguard your Personal Information, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Please note that information collected from and provided by you to other persons or entities may not have the same security protections as information you submit to us, and you are responsible for protecting the security of any such information.
OPTING OUT AND UPDATING YOUR INFORMATION
In order to completely opt-out from the collection of any information about you relating to the Wii Network Service, both anonymous and personal, you must disable your Wii Network Service. If you have linked your Club Nintendo account to your Wii Shop Account, Nintendo Channel or Wii message address (collectively, "Features"), you must unlink those Features from your Club Nintendo account in order to stop the collection of information about you. You may do so in the Settings section of the Wii Shop.
INTERNATIONAL USERS
Any information you provide or that is collected through the Wii Network Service may be stored and processed in the United States or any other country in which we or our affiliated companies, vendors or agents maintain facilities. As such, personal information may be accessed by foreign governmental authorities and otherwise in accordance with the laws applicable in the jurisdiction in which it is stored. By using the Wii Network Service, you consent to such storage and processing. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Wii Privacy Policy is intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please go back to the country selection screen and select an appropriate country so that you will be aware of the policies that apply to you.
CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS
If you have any questions, complaints or comments regarding this Wii Privacy Policy or our practices, please contact the Nintendo Wii Privacy Policy Administrator via e-mail at privacypolicy@noa.nintendo.com, by phone at (888) 977-7627, or by regular mail at Nintendo, Attn: Online Privacy Policy Administrator, 4820 150th Avenue NE, Redmond, WA 98052.
Nintendo is a licensee of the Entertainment Software Rating Board's Privacy Online Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy_wc_hotline.asp. ESRB Attn: Privacy Online Program, 317 Madison Avenue, 22nd Floor New York, NY 10017 (212) 759-0700 or privacyinfo@esrb.org.
Some people (about 1 in 4000) may have seizures or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV or playing video games, even if they have never had a seizure before..
Anyone who has had a seizure, loss of awareness, or other symptom linked to an epileptic condition should consult a doctor before playing a video game.
Parents should watch their children play video games. Stop playing and consult a doctor if you or your child has any of the following symptoms:
- Convulsions
- Eye or muscle twitching
- Loss of awareness
- Altered vision
- Involuntary movements
- Disorientation
To reduce the likelihood of a seizure when playing video games:
- Sit or stand as far from the screen as possible.
- Play video games on the smallest available television screen.
- Do not play if you are tired or need sleep.
- Play in a well-lit room.
- Take a 10 to 15 minute break every hour.
Playing video games can make your muscles, joints, skin or eyes hurt. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, skin irritation or eyestrain:
- Avoid excessive play. Parents should monitor their children for appropriate play.
- Take a 10 to 15 minute break every hour, even if you don't think you need it.
- If your hands, wrists, arms or eyes become tired or sore while playing, or if you feel symptoms such as tingling, numbness, burning or stiffness, stop and rest for several hours before playing again.
- If you continue to have any of the above symptoms or other discomfort during or after play, stop playing and see a doctor.
To avoid electric shock when you this system:
- Do not use the Wii during a lightning storm. There may be a risk of electric shock from lightning.
- Use only the AC Adapter that comes with your system.
- Do not use the AC Adapter if it has damaged, split or broken cords or wires.
- Make sure that the AC Adapter cord is fully inserted into the wall outlet or extension cord.
- Always carefully disconnect all plugs by pulling on the plug and not on the cord. Make sure the Wii power button is turned OFF before removing the AC Adapter cord from an outlet.
Playing video games can cause motion sickness in some players. If you or your child feel dizzy or nauseous when playing video games, stop playing and rest. Do not drive or engage in other demanding activity until you feel better.
The Wii console and Wii Remote can emit radio waves that can affect the operation of nearby electronics, including cardiac pacemakers.
- Do not operate the Wii console or remote within 9 inches of a pacemaker.
- If you have a pacemaker or other implanted medical device, do not use the Wii console or remote without first consulting your doctor or the manufacturer of your medical device.
The Wii console is a Class I laser product. Do not attempt to disassemble the Wii console. Refer servicing to qualified personnel only.
Caution: Use of controls or adjustments or procedures other than those specified herein may result in hazardous radiation exposure.
Specifications:
Laser Type: Semiconductor laser
Laser wave length: 662nm (typ.)(647nm~687nm)
Laser power: Max. 0.9mW
Numeric aperture: 0.6
CAUTION
- Console Damage
The console can be damaged if knocked over, especially if this occurs during operation of the disk drive. The Wii stand plate has been included to increase stability of the Wii console, and should be used if the console is placed in a vertical position.
CAUTION
- TV Screen Damage
Some televisions can be damaged by the display of a stationary image, because the image may be permanently "burned" into the screen. Playing video games with stationary images or patterns, or leaving video games on hold or pause, may lead to this type of damage. When taking a break, place the game on pause and turn the TV off until you are ready to play again.
Before using your Wii system with any TV, especially front and rear projection or plasma models, be sure to review all documentation included with your TV to find out whether video games can be played on the TV without damaging it.
If in doubt, contact the manufacturer of the TV. Neither Nintendo nor any of Nintendo's licensees will be liable for any damage to your TV.
WARNING
- Battery Leakage
Leakage of battery fluid can cause personal injury as well as damage to your remote. If battery leakage occurs, thoroughly wash the affected skin and clothes. Keep battery fluid away from your eyes and mouth. Leaking batteries may make popping sounds.
To avoid battery leakage:
- Do not mix used and new batteries (replace all batteries at the same time).
- Do not mix different brands of batteries.
- Nintendo recommends alkaline batteries. Do not use Lithium ion, nickel cadmium (nicad), or carbon zinc batteries.
- Do not leave batteries in the remote for long periods of non-use.
- Do not recharge alkaline or non-rechargeable batteries.
- Do not put the batteries in backwards. Make sure that the positive (+) and negative (-) ends are facing in the correct directions. Insert the negative end first. When removing batteries, remove the positive end first.
- Do not use damaged, deformed or leaking batteries.
- Do not dispose of batteries in a fire.
Wii Remote Precautions
Wii Remote Wrist Strap Replacement Information
Nintendo is offering to replace the original version of the wrist straps for the Wii Remote with a newer version. We have received some reports that when consumers swing the Wii Remote with the original version of the wrist-strap using excessive force and accidentally let go, the cord connecting the controller to the wrist strap can break, potentially causing the Wii Remote to strike bystanders or objects. Because Wii consoles shipped starting in early December 2006 already utilized the newer version of the strap, you will need to determine which version of the strap you have before ordering a replacement. To determine if you need the newer version of the strap, or to place an order for a replacement, click here.
- Use the Wrist Strap. Make sure that all players using the Wii Remote are wearing the wrist strap and that it has been tightened using the strap lock. When sharing the Wii Remote between multiple players, please be sure each person using the Wii Remote takes the time to properly put on the wrist strap. Wearing the wrist strap will help prevent the Wii Remote from flying across the room if you accidentally let go of it during game play.
- Hold the Wii Remote firmly and do not let go. Even while wearing the wrist strap, make sure you don't let go of the Wii Remote during game play and do not use excessive motion. For example, in Wii Sports bowling, the proper way to let go of the ball while bowling is to release the "B" button on the Wii Remote—DO NOT LET GO OF THE Wii REMOTE ITSELF. If you are having so much fun that you start perspiring, take a moment to dry your hands. If you use excessive motion and let go of the Wii Remote, the wrist strap may break and you could lose control of the Wii Remote. This could injure people nearby or cause damage to other objects.
- Feed the cord on the wrist strap through the connector hook.
- Insert the Nunchuk plug into the External Extension Connector on the bottom of the remote until it "clicks" into place.
- Make sure the wrist strap cord runs through the connector hook.
Wii Remote Precautions:

Additional Information on Using the Wrist Strap
Wii gameplay with the Wii Remote and Nunchuk can involve rapid or vigorous motion.
Please use the wrist strap to prevent losing your grip on the remote and causing
damage to the remote and surrounding objects, or injury to other people.



Play Area Precautions
Give yourself plenty of room. You will probably move around while using the Wii Remote, so be careful that all areas that you might move into are clear. Make sure that furniture, objects and people are out of the play area so you don’t accidentally bump into them while playing. Also, as indicated in the Wii Operations Manual, it is recommended to stay at least three (3) feet from the television.


