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Error Code Lookup

Virtual Boy Accessory Troubleshooting

Controller Problems

  • Sticky Buttons, Control Pad, or Other Problems

    1. Unplug the Controller from the Control Deck.
    2. Get a clean toothbrush (no toothpaste) and a cup of warm tap water (not too hot). Do NOT pour or submerge the Controller in any type of liquid.
    3. Slightly dip the toothbrush in the water (the toothbrush should not be dripping wet) and scrub the area of the Controller around the buttons and Control Pads.
    4. Work the bristles down around the sides of the buttons and the Control Pads.
    5. After cleaning the Controller, dry it off with a paper towel.
    6. Let the Controller air dry for at least a couple of hours.
    7. Test the Controller for proper response.

    • If the problem continues your system may need to be replaced. Click here for information on what to do.

  • Controller Freezes or Buttons Don't Respond.

    1. Turn off the power on the Virtual Boy, wait a few moments, then turn the power back on.
    2. Consult the Game Pak manual to make sure you are using the control pad correctly for the game you are playing.

    If the problem continues your system may need to be replaced. Click here for information on what to do.

Eyeshade Problems

  • Eyeshade Doesn't Stay On

    1. Make sure the two "posts" that the eyeshade holder attaches to are still intact on the Virtual Boy face.
    2. Make sure the eyeshade holder still has six posts for the eyeshade to attach to.

    If the problem continues your system may need to be replaced. Click here for information on what to do.

 

 

 

 

What to do if Troubleshooting doesn't help

Due to the age of the system, we no longer offer factory repairs directly from Nintendo. Please click here to find out what options are available for repair or replacement of your product.

If you need a replacement part or accessory, please note that Nintendo no longer carries any parts or accessories for the Virtual Boy (such as AC Adapters, Controllers, etc.). For tips on locating these older products, please click here.