Nintendo DS Support

So that we may offer you specific assistance for your product, please select the type of Nintendo DS that you need help with:

Not sure which Nintendo DS system you have?

1. Check the serial number on the bottom, next to the bar code. What two letters does it start with?
   Nintendo 3DS XL: serial number begins with "SW"
   Nintendo 3DS: serial number begins with "CW"
   Nintendo DSi XL: serial number begins with "WW"
   Nintendo DSi: serial number begins with "TW"
   Nintendo DS Lite: serial number begins with "UG"
   The original Nintendo DS: serial number begins with "NU"
2. Where is the power button located on your system?
   Nintendo 3DS XL: located near the bottom-right of the Touch Screen (lower screen).
   Nintendo 3DS: located near the bottom-right of the Touch Screen (lower screen).
   Nintendo DSi XL: located near the bottom-left of the touch screen (lower screen)
   Nintendo DSi: located near the bottom-left of the touch screen (lower screen)
   Nintendo DS Lite: located on the right side of the system
   The original Nintendo DS: located near the top-left of the touch screen, above the D-pad.
   
3. What is the location of the power indicator light?
   Nintendo 3DS XL: within the power button.
   Nintendo 3DS: withink the power button.
   Nintendo DSi XL: located on the left hinge
   Nintendo DSi: located on the left hinge
   Nintendo DS Lite: located on the right hinge
   The original Nintendo DS: located near the bottom-right of the touch screen.