Game Boy Player - Video Troubleshooting

Before Troubleshooting:

  • Make sure you are using only licensed accessories with your system. Unlicensed products are not fully compatible with Nintendo systems, and may not work correctly.

What type of video problem are you experiencing?
Please click on one of the choices below.


  • Game Boy logo remains on the screen

    If the logo remains on the screen, this is usually an indication that the game pak is not fully inserted. With the power turned off on the system, remove and replace the Game Boy game pak, firmly inserting it into the system until it "clicks" into place. Turn the power on to see if the game comes on the screen.

    • If this does not help, try another game pak. If the second game pak works, then you may want to try our individual game pak troubleshooting for the game pak that does not work.
    • Make sure you are using only one (1) Nintendo GameCube Game Boy Player in the room. Nintendo has not tested the use of multiple Game Boy Players at one time. If you are using more than one, turn off all other systems to see if the video problem remains.
  • If the above steps do not help, your GameBoy Player may need to be replaced. For information on locating replacements for older products, please click here.

 

  • Picture is blurry, flickering, or scrambled
    • If the image appears blurry, try changing the Screen Size through the Game Boy Player Menu.
    • If the image appears stretched and the game is for the Original Game Boy or Game Boy Color, try pressing the R Button.
    • For all other problems, try setting the Screen Filter through the Game Boy Player Menu to either Normal, Sharp, or Soft. Some games may look better when viewed using a different filter.
    • Make sure you are using only one (1) Nintendo GameCube Game Boy Player in the room. Nintendo has not tested the use of multiple Game Boy Players at one time. If you are using more than one, turn off all other systems to see if the video problem remains.
  • If the above steps do not help, your GameBoy Player may need to be replaced. For information on locating replacements for older products, please click here.

  • No picture at all (blank screen)
  • If you are getting nothing but a blank screen after turning on the Nintendo GameCube, try these steps:

    • Are you able to play normal Nintendo GameCube games? If not, check out our Nintendo GameCube troubleshooting. If you are, continue reading the steps below.
    • Make sure the Game Boy Player is properly attached to the Nintendo GameCube (click here for assistance).
    • Check to make sure that the Start-up Disc is properly installed (click here for assistance).
    • If the Start-up Disc is properly installed, and you are still not seeing any picture, try our Nintendo GameCube disc troubleshooting.
    • Make sure you are using only one (1) Nintendo GameCube Game Boy Player in the room. Nintendo has not tested the use of multiple Game Boy Players at one time. If you are using more than one, turn off all other systems to see if the video problem remains.

If the above steps do not help, your GameBoy Player may need to be replaced. For information on locating replacements for older products, please click here.

  • Can't play a Game Boy Advance Video

    Because the Game Boy Player can be attached to a VCR or DVD recorder, the ability to play Game Boy Advance Videos was disabled to prevent illegal copying of Game Boy Video material.