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For specific information on using the Pokéwalker with your Pokémon game, please consult the manual that came with your Pokémon HeartGold or Pokémon SoulSilver game.
Lost or damaged Pokéwalker (purchase a replacement)
If your Pokéwalker has been lost or damaged and you need to purchase a replacement, you can do so through Nintendo's online store (click here).
Once you have a replacement, you will need to follow these steps to allow it to work with your Pokémon game.
Message: "The Pokéwalker already has a Pokémon"
This message appears if you try to duplicate a Pokémon by using the "Lost Pokéwalker" button combination when you have a copy of your Pokémon on the game card and the Pokéwalker, and you try to send a new Pokémon to the Pokéwalker.
Only one Pokémon can be on a Pokéwalker at a time; trying to send a second Pokémon will not work!
The easiest way to solve this issue is by resetting the Pokéwalker using the steps below.
This will reset the Pokéwalker and allow it to be synced with the new game save.
Message: "Pokéwalker not yet registered"
This message usually appears after you have replaced your Pokéwalker with a new one. You will need to follow these steps to reset the Pokéwalker.