Situation:

• AR Cards have become damaged or lost, and replacement AR Cards are needed

What to do:

1. Click here to download the AR Card images.
2. Print the AR Cards. These print outs provide the same functionality as the AR cards and can be used as replacements.

Situation:

• The SD card included with the Nintendo 3DS has been lost or damaged and needs to be replaced

Important Note! While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than the official SD card will work.

What to do:

• To resolve this issue, a replacement official SD card will have to be ordered. These replacements are available through the online store. To start the order process, click here.
• If the SD Card slot is broken or damaged, click here for repair options.

Situation:

What to do:

1. Verify that the stylus is a Nintendo 3DS stylus.

• Neither the Nintendo DS nor the Nintendo DSi stylus will fit into the system.

2. It is likely that the retaining clip on the stylus is broken. A replacement stylus may resolve the issue. To order a replacement, click here.

Still Not Resolved:

• If another stylus didn’t resolve the issue, the system will need to be repaired. To start the repair process, click here.

Situation:

• The Nintendo 3DS stylus has been lost or damaged and needs to be replaced

What to do:

• To resolve this issue, a new stylus will have to be ordered, and is available through the online store. To start the order process, click here.