
- 3D Information
- 3D Concerns
- HOME Menu
- Nintendo eShop Information
- Nintendo eShop Requirements
- Can I Download Directly to an SD Card?
- Can I Send a Gift?
- Can I Use Wii Points / Nintendo DSi Points?
- Can I Block My Child From Making Purchases?
- Can I Transfer Unused Funds to Another System?
- Is Saving Credit Card Information Required?
- Is Credit Card Information Saved to the Nintendo 3DS?
- Can I Access Credit Card Information Stored in the Nintendo eShop?
- Where Can I Find QR Codes to Scan in the Nintendo eShop?
- Nintendo 3DS Ambassador Program
- Internet Browser
- Nintendo 3DS Internet Browser Overview
- What File Types are Supported on the Nintendo 3DS Internet Browser?
- Can I Download Upgrades to the Nintendo 3DS Internet Browser?
- Can I Set Restrictions on the Use of the Nintendo 3DS Internet Browser?
- Can I Use the Nintendo 3DS Internet Browser to Upload Photos?
- Can I Watch Videos with the Nintendo 3DS Internet Browser?
- Transferring Games
- Data Transfer Overview
- What Is Transferred During the Data Transfer Process?
- Do My Unused Nintendo DSi Points Transfer to My Nintendo 3DS as Cash?
- What DSiWare Games Can Be Transferred to the Nintendo 3DS?
- How Many Games Can I Transfer From My Nintendo DSi to My Nintendo 3DS?
- How Many Times Can I Transfer Content from One System to Another?
- Save Data Transfer Tool
- System & Hardware
- Nintendo 3DS Overview
- Nintendo DS Systems Comparison
- Can I Connect my Nintendo 3DS to my TV?
- Is the Nintendo 3DS system going to be region locked?
- Can I Use a Screen Protector on the 3D Screen?
- Can I Leave the Nintendo 3DS on the Charging Cradle?
- Will the Nintendo 3DS AC Adapter Work in Foreign Countries?
- General Care & Maintenance for the Nintendo 3DS
- Can I Play the Nintendo 3DS When It Is Charging?
- How Long Does it Take to Charge the Battery?
- How Long Will the Battery Remain Charged?
- Applications & Features
- What is StreetPass?
- What is SpotPass?
- What Kind of Data do You Exchange Using StreetPass With Nintendo 3DS Sound?
- After You Have Exchanged StreetPass Data With Someone, How Long Before You Can Exchange Data With Them Again?
- Can Mii Characters Be Sent to the Mii Channel on the Wii?
- Suspending or Exiting Applications
- Activity Log Overview
- AR Games Overview
- Download Play Overview
- Face Raiders Overview
- Friend List Overview
- Game Notes Overview
- Mii Maker Overview
- What Is a QR Code?
- Nintendo 3DS Camera Overview
- 3D Video Specifications
- What Camera Modes are Available?
- Nintendo 3DS Sound Overview
- Notifications Overview
- StreetPass Mii Plaza Overview
- Swapnote Overview
- Games and SD Cards
- SD Memory Card General Info
- SD Card Compatibility
- Will all Nintendo 3DS Software be in 3D?
- Can I Play Local Multiplayer DS Games on My 3DS Against Nintendo DSi XL/DSi/DS Lite and DS Owners?
- Can I Play Nintendo 3DS Game Cards on a Nintendo DS/DS Lite/DSi/DSi XL System?
- Important Notice Concerning Ridge Racer 3D
- General Info About the Mario Kart 7 Update
- General Info About Style Savvy: Trendsetters Update
- System and Feature Updates
- Documents and Policies

that you would like more information about.
The content in this section contains general product information and common questions about the Nintendo 3DS that are not addressed in our Getting Started, How To, or Troubleshooting pages.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
The Nintendo eShop is available through the current system update. Click here for information about peforming the system update.
The Internet browser is available through the current system update. Click here for information about peforming the system update.
The ability to transfer games is available through the current system update. Click here for information about peforming the system update.
The availability to transfer save data is available through the current system update. Click here for information about performing the system update.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Please use the list on the left to select a topic.
Description:
Following are some tips to help you maximize your enjoyment of the Nintendo 3DS system and the 3D feature.
Information:
- View the screen straight on from directly in front of you. Hold the screen 10 to 14 inches (25-35 centimeters) from your eyes, or 12 to 16 inches (30-40 centimeters) from your eyes if using the Nintendo 3DS XL.
- Adjust the angle of your line of vision by holding the system at different heights. Many players have found a "sweet spot" where viewing 3D images is most comfortable.
Each person is different, so find the distance and angle that are most comfortable for you.
- The Nintendo 3DS system is equipped with a 3D depth slider that lets you select the level of 3D you enjoy the most. The 3D effect can be scaled back or even turned off completely, depending on your preference.
- You should take a 15 minute break every 60 minutes of game play, every 30 minutes if viewing 3D images.
- Some 3D content, such as distributed 3D videos, 3D images, or certain 3D game software, cannot be adjusted with the 3D depth slider. If this content is difficult or uncomfortable to view, try varying the distance between your eyes and the screen, or turn the 3D effect off by moving the 3D depth slider all the way down to the OFF setting.
- Nintendo 3DS is a safe product. Viewing 3D images does not pose any risk to your vision. However, children 6 and under should not use the 3D feature of the Nintendo 3DS system. Please see the Nintendo 3DS Operations Manual for instructions on setting up Parental Controls to restrict use of the 3D feature.
If you need additional informatoin, please call (425) 558-7078. Representatives are available from 6 AM to 7 PM (PST), seven days a week.
Related Articles:
Answer:
The number of folders that can be created is determined by the number of free icon spaces on the HOME Menu. A folder can be made for every empty space on the HOME Menu.
Related Articles:
How many icons can each folder hold?
How to delete data from the Nintendo 3DS
Answer:
Each folder can hold up to 60 icons.
Related Articles:
How to remove an icon from a folder.
How to move an icon into a folder.
Answer:
The color of each folder is automatically set to blue and cannot be changed.
Related Articles:
Important Note! The Nintendo eShop is subject to availability depending on your country of residence.
- An existing broadband Internet connection
- Click here for help getting your Nintendo 3DS connected to the Internet
- To add funds to your virtual wallet, a credit card (VISA or MasterCard) or a Nintendo 3DS Prepaid Card
- Click here for help adding funds to the Nintendo eShop
- The latest Nintendo 3DS system update
- Click here for help updating your system
- An SD card with enough free space to download purchased items
If you would like assistance setting up a new Nintendo eShop account, click here for step by step instructions.
Answer:
Nintendo 3DS-specific content (Nintendo 3DS downloadable software, applications, and videos) must be downloaded to the SD Card. It cannot be moved to the System Memory.
Nintendo DSiWare downloads to the System Memory, but can be moved to an SD Card for storage.
Answer:
No. There is no way to send a gift in the Nintendo eShop.
Answer:
No. Wii Points and Nintendo DSi Points cannot be used on the Nintendo eShop. They also cannot be transferred to the Nintendo eShop.
Answer:
Yes. Parental Controls can be set to restrict the use of credit cards, prepaid cards, and online purchasing in the Nintendo eShop. Click here for instructions.
Related Articles:
How to Reset Parental Controls
Forgot Parental Control PIN
What Can I Block With Parental Controls?
Answer:
All eShop transactions are applied only to a single Nintendo 3DS or Wii U system and are non-refundable.
Funds can only be transferred to a different system by performing a system transfer. This will transfer the entire Nintendo eShop account (unused funds, software purchases, and associated save data) to a different Nintendo 3DS system. Once a transfer is performed, the system the account has been transferred from will no longer have access to any of the funds or purchased content.
Related Articles:
What Is Transferred During the System Transfer Process?
Answer:
QR codes will be located on the back of select Nintendo 3DS Prepaid Cards and can be used an alternate method of adding funds to the Nintendo eshop.
Related Articles:
Answer:
QR codes will be located on the back of select Nintendo 3DS Prepaid Cards and can be used an alternate method of adding funds to the Nintendo eshop.
Related Articles:
Description:
The Nintendo 3DS Internet Browser lets you view web pages on the Internet using intuitive stylus controls.
Key Features:
- Images from the Internet can be saved to an SD Card and viewed using the Nintendo 3DS Camera application.
- Images saved to an SD Card or to the Nintendo 3DS system memory can be uploaded to blogs or other sites that allow the uploading of photos.
- An Internet connection is required in order to view web pages.
- The Nintendo 3DS Internet browser can be launched while playing Nintendo 3DS software by pressing the HOME button, then launching the browser from the HOME menu.
More Information
Click here for more detailed information on using the Nintendo 3DS Internet Browser.Click here for troubleshooting related to the Nintendo 3DS Internet Browser.
Answer:
The Nintendo 3DS Browser supports the following file types:
- HTML
- XHTML
- CSS 1
- CSS 2.1
- CSS 3 (some functionality is unavailable)
- DOM Levels 1-3
- ECMAScript
- XMLHttpRequest
- Canvas element (some functionality is unavailable)
Plug-ins (such as Adobe Flash) are not supported.
For specific information, refer to the compatibility lists below:
Browser Engine
- Netfront Browser
- NX v1.0
Protocols
- HTTP 1.0
- HTTP 1.1
- SSLv3
- TLS 1.0
Web Standards
- HTML 4.01
- XHTML 1.1
- CSS 1
- CSS 2.1
- CSS 3 (some functionality is unavailable)
- DOM Levels 1-3
- ECMAScript
- XMLHttpRequest
- Canvas Element (some functionality is unavailable)
Image Formats
- MPO
- GIF
- JPEG
- PNG
- BMP
- ICO (some files cannot be displayed)
Plug-Ins
- Plug-ins (such as Adobe Flash) are not supported.
Answer:
No. The Nintendo 3DS Internet Browser does not support program downloads or applets of any type.
Answer:
Yes. Browser usage can be restricted in the following ways:
- Proxy settings can be set up to block certain websites.
- The Nintendo 3DS Parental Controls can be set to restrict all browser usage. This will make it impossible for anyone to use the browser without first entering the PIN number associated to the Parental Controls.
Related Articles:
How to Set Up Proxy / Content Filters
Answer:
Yes. Images saved to an SD Card or to the system memory can be uploaded to blogs or other sites that allow the uploading of photos.
Please note the following restrictions:
- Video and audio files cannot be uploaded.
- It may not be possible to upload photos taken with a digital camera or cell phone.
- It may not be possible to upload photos that have been altered on a computer or other device.
Related Articles:
Answer:
No. Content requiring plug-ins, such as video or music files, cannot be played or displayed.
Funciones principales:
- A full system transfer can be processed from one Nintendo 3DS to another.
- Nearly all content purchased on a Nintendo DSi can now be transferred to a Nintendo 3DS.
- Users can also transfer their photos, sounds and Internet settings from a Nintendo DSi.
- The Data Transfer tool for the Nintendo DSi is a free download from the Nintendo DSi Shop.
Data is transferred via local wireless communication, that requires two systems to complete the transfer. If the existing account on the Nintendo DSi is cleared, or if you no longer have access to the Nintendo DSi or Nintendo 3DS, the transfer cannot be completed.
Related Articles:
What Games Can Be Transferred to the Nintendo 3DS?
Do My Unused Nintendo DSi Points Transfer to My Nintendo 3DS as Cash?
What Is Transferred During the Data Transfer Process?
Answer:
Is the transfer from a Nintendo DSi or a Nintendo 3DS?
Applies To: Transfer From Nintendo 3DS
Answer
For the most part, information on the target system (system being transferred to) will be overwritten by the information on the source system (system being transferred from). See below for specific details, or click here for more information:
- All content downloaded via the eShop on both systems (DSiWare, Ambassador games and status, 3DS Downloadable software, etc) will be combined together onto the target system.
- After the transfer is complete, titles will be available to re-download from the Nintendo eShop on the target system.
- Any game data that is duplicated on both systems is overwritten by the data on the source system.
- Any games and funds purchased with the Nintendo eShop will no longer be playable on the system they were transferred from.
- The eShop balance from both systems is combined together. (Total amount cannot exceed $200 or the transfer will be canceled.)
- Data associated with any pre-installed software or applications (Face Raiders, Streetpass Mii Plaza, etc). Only the data associated with the source system is retained.
- Pre-installed games (Mario Kart 7, Super Mario 3D Land) are treated as a standard Nintendo eShop game license. The license will be on the target system once the transfer is complete.
- These titles are stored on the SD card of the target system, so if the SD card is switched out, formatted, or removed, the title will need to be redownloaded after the transfer is complete. (How to)
- Photos, Videos, and Sound files
- Any photo and sound files that exist on the target system’s internal memory will be overwritten. However, photo and sound files saved to the target system’s SD Card are still retained.
- System Settings from the source system (Parental Controls, Internet settings, etc)
- Save data associated to DSiWare and Nintendo 3DS Downloads
- The WFC ID associated to DS online games.
- Friend List data.
- Swapnote data, including unique stationary.
Applies To: Transfer From Nintendo DSi
Important Note!
Pre-Loaded DSiWare/Applications (games that came on the system) will not be transferred to the Nintendo 3DS. This includes titles like: Brain Age Express: Arts & Letters, Brain Age Express: Math, and Photo Clock.
If these titles were purchased via the DSiShop, they will transfer normally during the system transfer process.
Answer
During a system transfer the licenses for any of your previously purchased DSiWare titles are transferred from your Nintendo DSi to your Nintendo 3DS (unless the title is noted here). After the transfer is complete, you will be able to re-download those titles onto your Nintendo 3DS from the Nintendo eShop.
In addition to transferring your Nintendo DSiWare, you will also be able to transfer any photos, sounds, and Internet settings saved to your Nintendo DSi.
- Save data from your Nintendo DSi cannot be transferred.
- Any DSi Points remaining in your Nintendo DSi Shop account cannot be transferred.
Answer:
No. The points will not be transferred over to the Nintendo 3DS. You can use any remaining points to purchase DSiWare from the DSi Shop, and then transfer that DSiWare to the Nintendo 3DS.
Related Articles:
What DSiWare Games Can Be Transferred to the Nintendo 3DS?
The functionality to transfer DSiWare from a Nintendo DSi to a Nintendo 3DS is available through the current system update. Click here for information about peforming the system update. All DSiWare games currently available will be able to transfer with the following exceptions:
- Asphalt IV
- Earthworm Jim
- Flipnote Studio*
- Let's Golf
- Nintendo DSi Browser
- Oregon Trail
- Real Soccer 2009
- Real Soccer 2010
- SUDOKU MASTER
- SUDOKU SENSEI
- Sudoku Student
*Flipnote Studio cannot be transferred to the Nintendo 3DS system. Nintendo will be developing a similar application for the Nintendo 3DS.
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Do My Unused Nintendo DSi Points Transfer to My Nintendo 3DS as Cash?
Answer:
There is no limit to the number of games you can transfer.
Related Articles:
Do My Unused Nintendo DSi Points Transfer to My Nintendo 3DS as Cash?
What is Transferred During the Data Transfer Process?
Answer:
Nintendo 3DS brings players together in an new way with the StreetPass feature.
While in Sleep Mode, the Nintendo 3DS system can automatically search for and communicate with Nintendo 3DS systems to exchange compatible game data like Mii™ characters, high scores, and custom characters, using local wireless. StreetPass must be activated before any data is exchanged.
The data transmitted with StreetPass varies depending on the software using this feature. So, be sure to check the software manual for specifics on what data the game or application exchanges.
Up to 12 applications can be activated to use StreetPass simultaneously. Each software program has its own StreetPass settings that can be deactivated individually. In addition, Parental Controls can restrict StreetPass activity, or all data exchange can be prevented by disabling wireless communication.
When data is received, a message appears on the notification list and the Notification LED blinks green.
StreetPass is only compatible with Nintendo 3DS software.
To get you started with this feature, the Nintendo 3DS comes with StreetPass Mii Plaza. StreetPass Mii Plaza lets players exchange custom made Mii characters. For a full list of what data is exchanged, click here.
Answer:
SpotPass is a feature that lets the Nintendo 3DS system detect wireless hotspots or wireless LAN access points and obtain information, game data, free software, and videos from Nintendo or the software in use. The type of data will vary depending on the type of data used on the system.
SpotPass is active while playing a game or while the system is in Sleep Mode. Most SpotPass notifications can be stopped by restricting Online Interactions in parental controls, or disabling wireless communication.
When a SpotPass notification is received, the notification LED will blink blue.
Within the service area of a Nintendo Zone or other wireless services, the Nintendo 3DS can connect to the Internet automatically.
System updates may make more types of data available via SpotPass depending on the specific software.
Answer:
When exchanging StreetPass data for Nintendo 3DS Sound with another user the following data is shared:
- "Personal Mii"
- Music Information
- Artist name
- Song name
- Album name
- Release date
- Play count
Answer:
Once StreetPass data is exchanged with another Nintendo 3DS system, data exchanges with that same system cannot take place for approximately eight hours.
Answer:
No. Mii characters from the Nintendo 3DS cannot be sent to the Mii Channel.
Answer:
No. Mii characters from the Nintendo 3DS cannot be sent to the Mii Channel.
Description:
Information using the suspend function during Nintendo 3DS games and applications to access the HOME Menu.
Important Note!
Information:
A game or application can be suspended by pressing the HOME Button during use. While the game or application is suspended the following features can be accessed without exiting the game/application:- Game Notes
- Notifications
- Friend List
- Camera Mode
- Screen Brightness Settings
- Depending on the game or application, there may also be a software manual available
Once suspended the following actions will also be available:
- Tapping 'Resume' will return to the suspended game/application.
- Tapping 'Close' will exit the application completely.
- Tapping another game/application will close the suspended software and launch the selected title.
Accompanying a previous system update that was made available on June 6, 2011, it was confirmed that under certain circumstances when making a selection before the race starts in "Grand Prix" in "Single Play" mode of the Ridge Racer 3D game, the screen sometimes freezes. To solve this issue, please download the most current system update (How To).
We apologize for any inconvenience.
Nintendo
Information:
- An update has been made available to eliminate shortcut exploits in the "Wuhu Loop," "Maka Wuhu," and "Bowser Castle 1" tracks when they are played in the Online Multiplayer Mode. The update can be downloaded from the Nintendo eShop, and must be installed in order to play the game's online mode.
- The update is required to play the game's Online Multiplayer Modes. However, the tracks in Single-Player and Local Multiplayer Modes will not be affected by this update. Players can continue to play in these modes without installing the update.
- Online Rankings will not be reset. However, the Online Rankings are only based on data from the most recent month. Therefore, the rankings for any players who used the shortcuts will disappear in June 2012.
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How to Install the Mario Kart 7 UpdateInformation:
- The Style Savvy: Trendsetters update corrects an error that causes the Black Open-Back Turtleneck to disappear from your closet after being acquired.
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How to Install the Style Savvy: Trendsetters UpdateDescription:
The Activity Log keeps track of the number of steps taken when the Nintendo 3DS is on and closed. It also records game play statistics on software titles.
Key Features:
- Track what games have been played and for how long.
- Track the number of steps taken during the day, week, month, or even year.
More Information:
-
Click here for troubleshooting related to the Activity Log.
Description:
AR Games use the outer cameras on the Nintendo 3DS to read AR Cards and present an amazing augmented-reality gaming experience.
Key Features:
- Video games unfold into the real world, turning any surface into an interactive environment.
- Different AR Game modes include Archery, Star Pics, Mii Pics, AR Shot, Character AR Cards, and more.
- The Nintendo 3DS system includes six AR cards.
More Information:
-
Click here for more detailed information on using AR Games.
Click here for troubleshooting related to AR Games.
Description:
Download Play allows for multiple systems to connect wirelessly for a multiplayer game session
Key Features:
- Allows multiplayer game play without multiple copies of the game.
- Select games allow users to share demos of the game with other DS systems.
- The single-card download feature in Nintendo DS games will work with any combination of Nintendo DS, DS Lite, or Nintendo DSi system, with the following exceptions:
- Nintendo 3DS games can only connect between Nintendo 3DS systems
- DSiWare or Nintendo DSi games can only connect between Nintendo DSi systems
Description:
Face Raiders puts friendly faces right in the game! Using photos of yourself, your friends, or your family Face Raiders brings a wild shooting gallery to life.
Key Features:
- Move the Nintendo 3DS system by physically leaning and turning to search for and take out different targets.
- Choose from several different stages each with their own challenges and bosses.
- The 'Face Collection' feature allows players to view, edit, or delete any of the faces they have collected.
More Information:
-
Click here for troubleshooting related to Face Raiders.
Description:
Play and communicate with registered friends via the Internet.
Key Features:
- Exchange short messages as your status.
- Functions as the friend code for compatible software.
- View registered friends' online status.
- A maximum of 100 friends can be registered at a time.
More Information:
-
Click here for more detailed information on using the friend list.
Click here for troubleshooting related to the friend list.
Description:
Game Notes allows you to write and draw notes, while playing Nintendo 3DS software or applications.
Key Features:
- Suspend a Nintendo 3DS game or application and make notes about the game.
- Create up to 16 unique notes using three different colors.
- Save notes to the SD card to view in the camera application.
More Information:
-
Click here for more detailed information on using Game Notes.
Description:
Build faces from various parts and create virtual alter egos for yourself, family members, and friends.
Key Features:
- Build a Mii starting from scratch, or use the camera to take a picture of yourself and let the Nintendo 3DS do the rest.
- Share Mii characters with other Nintendo 3DS users via Wireless Communication or QR Codes.
- Mii characters that are created can be used in supported software titles.
More Information:
-
Click here for more detailed information on using the Mii Maker.
Click here for troubleshooting related to Mii Maker.
Description:
The Nintendo 3DS Camera can take, view, and add effects to 2D or 3D photos.
Key Features:
- Choose from a selection of 6 new camera effects including Sparkle, Low Light, Dream, and Mystery.
- Use new features like manual settings, a leveler, and even a voice-activated alert timer to take photos in whole new ways.
- Show off photos using 3D effects and the photo gallery slideshow.
- Record up to 10 minutes of 2D or 3D video. A system update may be required. (How to)
More Information:
-
Click here for more detailed information on using the Nintendo 3DS Camera.
Click here for troubleshooting related to the Nintendo 3DS Camera.
Description:
Play music stored on an SD Card, record sounds using the microphone, or edit saved sounds to create entirely new sounds.
Key Features:
- Play music files (.mp3, .m4a, .mp4, .3gp) saved on an SD Card.
- Create selections of custom-ordered songs, and even see what others are listening to with StreetPass.
- Use the Nintendo 3DS microphone to record audio data and edit sounds by transforming them with different added effects.
More Information:
-
Click here for more detailed information on using Nintendo 3DS Sound.
Click here for troubleshooting related to Nintendo 3DS Sound.
Description:
The Nintendo 3DS allows you to receive notifications from Nintendo, StreetPass, SpotPass, and other types of software.
Key Features:
- Check and manage StreetPass or SpotPass Data without accessing each game.
- Notifications allow quick access to basic system tutorials.
- Receive alerts for new system updates.
More Information:
-
Click here for more detailed information on using Notifications.
Description:
StreetPass Mii Plaza is where Mii characters meet! Exchange Mii data, recent game play info and more with other Nintendo 3DS owners when StreetPass communication is activated.
Key Features:
- Puzzle Swap - use StreetPass to collect pieces from other players to complete a 3D picture.
- Additional pictures will be added periodically.
- Find Mii - gather heroes, fight ghosts and demons, and collect special items to use with your Mii Characters.
- Find Mii II - an additional Find Mii adventure that unlocks after collecting all of the hats in Find Mii.
- StreetPass Map - a special map based on your StreetPass Mii Plaza progress. The map becomes colored in based on the region settings of the Mii characters met.
- Music Player - Listen to music from different sections of StreetPass Mii Plaza. Additional music is opened as you explore new areas.
- Accomplishments - View your achievements within StreetPass Mii Plaza
- Slide Show - View 3D images of completed puzzle panels. Press the A Button to scroll through different panels.
More Information:
Click here for more detailed information on using StreetPass Mii Plaza.
Click here for troubleshooting related to StreetPass Mii Plaza.
Answer:
No. Mii characters from the Nintendo 3DS cannot be sent to the Mii Channel.
Important Note! The 3D feature can be disabled using Parental Controls in the System Settings.
Answer:
- The left and right eyes perceive different images, creating a 3D image.
- The depth of 3D images can be adjusted using the 3D Depth Slider.
- Holding the screen 10 to 14 inches (25-35 cm) from the eyes, 12 to 16 inches
(30-40 cm) if using the Nintendo 3DS XL, produces the best 3D image. - Viewing the system from a vertical or tilted position will not produce a 3D effect.
- See Page 22 of the Operations Manual for additional information on stereoscopic 3D images.
Related Articles:
How to Set Up Parental Controls
Answer:
No, the Nintendo 3DS does not have the ability to connect to a television.
Answer:
- Yes.
- Region locking enables Nintendo to include parental controls and more efficiently deliver region-specific system and menu updates to consumers.
- In order to make the process convenient for users we will be as flexible as possible with how we define each region. For example, Europe is being defined as one region.
Answer:
Licensed screen protectors may be used on the 3D screen. The use of unlicensed screen protectors may have a negative impact on the 3D image being displayed properly.
Response:
Yes. The Nintendo 3DS can be left on the charging cradle while not in use to ensure that the system is fully charged.
Related Articles:
Response:
The AC Adapter for Nintendo 3DS systems sold in North America (model WAP-002) is rated to accept 110 volts at 60 cycles only. Many foreign countries operate on different voltages and cycles, and as a result the AC adapter is not directly compatible.
Description:
Information and tips on the day-to-day care and maintenance of the Nintendo 3DS.
Information:
- Only use licensed Nintendo 3DS accessories.
- Only insert or remove a Game Card when the system is turned off, or when the HOME Menu is displayed.
- Avoid spilling liquids on the Nintendo 3DS system, game cards, or accessories.
- Avoid dropping or hitting the Nintendo 3DS system.
- Avoid exposing the Nintendo 3DS, game cards, or accessories to extreme temperatures.
Answer:
Yes. The Nintendo 3DS can be played while it is charging.
Related Articles:
How Long Does it Take to Charge the Battery
How to Change the Battery
Answer:
It takes about 3 ½ hours to fully charge the battery pack with the power off, although this will vary depending on how much charge is left in the battery when the recharge begins.
The system can be used while the battery is recharging, but this will increase recharging time.
Related Articles:
How to Change the Battery
Answer:
The information regarding battery duration is a rough standard. It can be shorter depending on what functions of the Nintendo 3DS system are used:
Nintendo 3DS:
- Nintendo 3DS software: 3-5 hours
- Nintendo DS software: 5-8 hours
- Sleep mode: 3 days
Nintendo 3DS XL:
- Nintendo 3DS software: 3.5-5.5 hours
- Nintendo DS software: 6-10 hours
- Sleep mode: 3 days
Battery duration differs depending on the brightness setting of the screen.
Related Articles:
How Long Does it Take to Charge the Battery?
Can I Play the Nintendo 3DS When It Is Charging?
Can I Leave the Nintendo 3DS on the Charging Cradle?
Answer:
- Yes, a small percentage of the population may have trouble seeing 3D images.
The Nintendo 3DS is safe when used in accordance with the instructions and safety precautions.
Tips for making the most of the Nintendo 3DS experience
If you have concerns on the effect of 3D on eyesight, please call (425) 558-7078. Representatives are available 6 AM to 7 PM, (PST) seven days a week.
The Nintendo 3DS is perfectly safe when used in accordance with the instructions and safety precautions.
Tips for making the most of the Nintendo 3DS experience
If you have concerns about physical discomfort related to 3D, please call (425) 558-7078. Representatives are available 6 AM to 7 PM, (PST) seven days a week.
Answer:
- The 3D feature should only be used by children 7 and older.
- Parents should use the Parental Controls feature to restrict access to the 3D mode for children 6 and under.
- The 3D feature will remain restricted until a parent unlocks it using a PIN code.
- These precautions are used widely by companies marketing products that display images in 3D. Brief exposure to 3D images does not present any risk to young children.
- Children 6 and under can enjoy Nintendo 3DS in 2D mode.
Important Note! Folders and files with hierarchies deeper than eight levels will not be displayed.
Information:
The following outlines the potential uses for SD Memory Cards when used with the Nintendo 3DS.
An SD Memory Card can hold:
- Up to 300 software titles
- Up to 180 sound files
- Up to 3,000 photos
- Up to 3,000 music files
An SD Memory Card can display:
- Up to 100 music files per folder
- Up to 1000 folders
Related Articles:
How to Remove SD Cards
SD Card Compatibility
Description:
Information on the types of SD cards that are compatible with the Nintendo 3DS.
Important Note! While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than a licensed SD card will work.
Information:
- The Nintendo 3DS is compatible with SD cards up to 2GB in size, and SDHC cards of 4GB and larger.
- MiniSD and MicroSD cards are compatible with the use of an SD Card Adapter.
Related Articles:
How to Transfer Data Between SD CardsHow to Transfer Data to SD Cards
How to Save Music Files to an SD Card
Answer:
No. Developers first have to create games in 3D to show them in 3D on Nintendo 3DS, and it is not mandatory for developers to make their Nintendo 3DS games in 3D. There may be 2D software that will take advantage of other unique functions of Nintendo 3DS
Answer:
Yes, the Nintendo 3DS supports local wireless multiplayer and wireless interaction with Nintendo DS, Nintendo DS Lite, and Nintendo DSi system owners.
Answer:
No. Nintendo 3DS Game Cards can only be played using a Nintendo 3DS system.
Related Articles:
How to Play Nintendo DS and DSi Games in Their Original Resolution
How to Insert Game Cards
To get the latest available features as well as the most current enhancements to the Nintendo 3DS system's performance, we recommend downloading the most current System Update.
Important! Your Nintendo 3DS must be connected to the Internet to perform these steps. (How to)
What to do:
- Turn on your Nintendo 3DS and access the System Settings by tapping the wrench icon.
- Tap "Other Settings"

- Tap the right arrow three times to reach page "4."

- Tap "System Update."

- Tap "OK."

- Tap "I Accept."

- Tap "OK" to begin the update.


- It may take several minutes for the System Update to download. If you feel the update has stopped downloading, you can safely turn off the Nintendo 3DS and repeat these steps to try again.
Related Articles:
System Updates and FeaturesHow to Tell Which Menu Version You Have
Download Hangs, Freezes, Etc.
Error Message: An Error Occurred. Unable to Update
Description:
Instructions on determining the Nintendo 3DS system's current menu version.
What to do:
- Select the System Settings icon on the HOME Menu, and tap "Open."
- The system's menu version will be displayed on the bottom right of the upper screen.
Related Articles:
System and Features UpdatesHow to Perform a System Update
Save Data Backup Feature:
- Users can now back up save data for downloadable versions of Nintendo 3DS software and most Virtual Console games
Improved system stability and usability:
- Further improvements to overall system stability and other minor adjustments have been made to enhance the user experience
- The following, which were included within previous system updates, are not included with system menu versions 6.0.0-0U through 6.0.0-4U:
- New features for the Nintendo 3DS Camera
- Content for StreetPass Mii Plaza
- System Transfer between two Nintendo 3DS systems
- The following, which were included within previous system updates, are not included with system menu versions 6.0.0-0U through 6.0.0-1U:
- Addition of Internet Browser
- Addition of Nintendo eShop
- System Transfer from a Nintendo DSi or Nintendo DSi XL system
- The following, which were included within previous system updates, are not included with system menu versions 6.0.0-0U through 6.0.0-4U:
Resolves an issue that may prevent access to the System Settings or other features.
- Some users received an error during the system update and were then unable to access the System Settings, Nintendo eShop, or Game Notes. This update prevents this from occurring again. If you are currently experiencing this error, please click here for related troubleshooting.
Nintendo eShop improvements*
- Users will no longer need to close the Nintendo eShop application to ensure the "Download Later" feature works while the Nintendo 3DS is in Sleep Mode.
- Other improvements to usability have been made, including the ability to download software update data in the background.
Support for the Save Data Transfer Tool
- Click here for an overview of the Save Data Transfer Tool.
Improvements to system stability and usability
- Further improvements to overall system stability and other minor adjustments have been made to enhance the user experience.
Related Articles:
Nintendo 3DS Version Change HistoryHow to Tell Which Menu Version You Have
How to Perform the System Update
Download Hangs, Freezes, Etc.
Response:
No. The OkGo video cannot be deleted. The video will be automatically removed from the system during a future update.
Description:
The newest addition to the Nintendo DS family features more social aspects than previous systems and amazing, glasses-free 3D image capability.
Key Features:
3D Visuals - Play 3D Games and watch 3D Videos without special glasses.
StreetPass - A wireless feature for automatic data exchange with nearby systems in Sleep Mode.
SpotPass - Automatically communicate with nearby wireless LAN access points during game play or in Sleep Mode and receive a variety of data from Nintendo or licensees.
The Nintendo eShop - DSiWare, classic Game Boy and Game Boy Color games, and trailers are available for download in the online store.
Built-in software:
Activity Log - The system keeps track of playtimes, software, and also acts as a pedometer.
AR (Augmented Reality) Games - The system camera allows in-game interaction with real world elements.
Face Raiders - A shooting game that takes advantage of the system's cameras.
Nintendo 3DS Camera - Take, edit, and view 2D or 3D photos.
Nintendo 3DS Sound - This software can play or alter music and sounds saved on an SD Card or recorded with the microphone on the Nintendo 3DS.
Mii Maker - Create, import, and share Mii characters.
StreetPass Mii Plaza - Simple games for Mii characters received via StreetPass.
More Information:
Click here for help with issues for applications and features.
Information:
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| Nintendo DSi/Nintendo DSi XL
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| Nintendo DS Lite
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Nintendo 3DS Service User Agreement
Last updated: November 1, 2011
This agreement (together with the Privacy Policy and Code of Conduct that follow, the "Agreement") is between you and Nintendo and covers use of the Nintendo 3DS Service, Nintendo 3DS System, Software, and Content. In this Agreement, we also refer to Nintendo as "we" or "us." Please see Chapter VI, Article 13 below for the definitions of capitalized terms used in this Agreement.Chapter I: Nintendo 3DS Service
Article 1: Grant of Limited License; Restrictions on Use
- The Nintendo 3DS Service, Software and Content is intended for your personal recreational use. You are responsible for anyone using the Nintendo 3DS Service, Software, and Content through your Nintendo 3DS System (whether you gave them permission or not) and for ensuring they understand and agree to this Agreement.
- You may not use the Nintendo 3DS Service, Software, or Content for commercial or illegal purposes, in a way that may harm another person or company, or in any unauthorized or improper manner as we may specify from time to time in this Agreement, our Nintendo 3DS Code of Conduct, or otherwise.
- The Nintendo 3DS Service, Software, and Content is licensed to you for use on your Nintendo 3DS System only in the United States, Canada, or certain Latin America countries. We may not offer the Nintendo 3DS Service, Software or Content in other areas, which means that all features of your Nintendo 3DS System may not work if you try to use it in those other areas.
Nintendo grants you a personal, limited, non-exclusive, revocable (in whole or in part) license to use the Nintendo 3DS Service, Software, and Content in the manner described in this Agreement. Specifically:
By accepting this Agreement or using a Nintendo 3DS System, the Nintendo 3DS Service, Software, or Content, you also grant to Nintendo a worldwide, royalty-free, irrevocable, perpetual, non-exclusive, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your User Content that you post or provide in whole or in part and to incorporate your User Content in other works, in any form, media or technology now known or later developed, including for promotional or marketing purposes.
Article 2: Communications with Other Nintendo 3DS Users
We are not obligated to monitor or supervise the content that you send or receive from other users of the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content. We do not represent that any such content you receive will not be harmful, inappropriate or free from errors. We also do not represent that content you send will not be sent to others or that it will remain unaltered. Also, we do not guarantee that any communications or Friend relationships will be protected from interception, viewing, or copying, so you should not transmit communications using the Nintendo 3DS Service, Software, or Content that you consider sensitive or proprietary. If you do not want to assume the risks associated with these features, please consult the Nintendo 3DS Operations Manual on how you can disable them.
Article 3: Communications from Us or Third Party Content Providers
You agree that we, our Third Party Content Providers, or other selected partners may provide you commercial information, including marketing and advertising messages about Nintendo or third party products, discounts and offers, and marketing and commercial applications on your Nintendo 3DS System through the Nintendo 3DS Service, Software, and Content. You acknowledge that your receipt of such information may be based on your proximity to a Nintendo Zone, a StreetPass Communication Point, or any other access point from which we, our Third Party Content Providers or other selected partners may provide such information. Please consult the Nintendo 3DS operations manual on how you can choose not to receive such information.
Article 4: Administrative Server Connections
You agree that your Nintendo 3DS System will connect to the Internet and to Nintendo’s servers—including in both Active Mode and Sleep Mode—for a variety of purposes, including to obtain system or User Content Restriction System updates, for diagnostic purposes, to transmit system log files as described in the Privacy Policy, or to receive Content. If you want to disable these connections entirely, you can do so by pressing the wireless switch to disable wireless communications. Please also consult the Nintendo 3DS Operations Manual for information on how some of these communications can be disabled.
Article 5: Parental Control
You may limit access to certain features of the Nintendo 3DS System and the Nintendo 3DS Service through our parental controls function; however, you are responsible for any features that anyone accesses through your Nintendo 3DS System even if you use the parental controls function.
Article 6: System Transfer and Nintendo 3DS Transfer Tool
When using the System Transfer or the Nintendo 3DS Transfer Tool, you are only allowed to transfer data between systems owned by you, and you are not allowed to transfer data between a system owned by you and a system owned by a third party. You can only transfer data that Nintendo has designated as transferable, and Nintendo may change such designation at any time, with or without notice to you. If designated by Nintendo as transferable, you may transfer certain saved data for built-in applications, photos, and audio data, system settings data, and certain add-on data. You may only use System Transfer to transfer prepaid funds credited to a Shop Account on one Nintendo 3DS System owned by you to another Nintendo 3DS System owned by you, and subject to any requirements and limitations as we may apply, from time to time.
Article 7: Privacy
We are committed to protecting the privacy and security of your personal information. By accepting this Agreement you agree that your use of the Nintendo 3DS Service is subject to the Nintendo 3DS Privacy Policy and its applicable terms of use and disclosure, which is part of this Agreement and applies to information submitted or collected through the Nintendo 3DS Service.
Chapter II: Unauthorized Software, Services, or Devices
You may not use your Nintendo 3DS System with any unauthorized software, unauthorized device or make any technical modifications to the Nintendo 3DS System. Any such use or modification voids any warranty, is a breach of this Agreement, and may be illegal or cause performance issues and/or damage to your Nintendo 3DS System and related services. Nintendo (as well as any Nintendo licensees, distributors or retailers) are not responsible for any damage or loss caused by the use of such devices, software, or modifications.
Chapter III: Updates/Changes
You understand that the Nintendo 3DS System specifications and the Nintendo 3DS Service, Software, and Content are constantly evolving and that we may update or change the Nintendo 3DS System, the Nintendo 3DS Service, Software, and Content in whole or in part, without notice to you. Such updates may be required for you to play new Nintendo 3DS games, enjoy new features, or continue to access the Nintendo 3DS Service. After the Nintendo 3DS menu is updated, any existing or future unauthorized technical modification of the hardware or software of your Nintendo 3DS System, or the use of an unauthorized device in connection with your system, will render the system permanently unplayable. Content deriving from the unauthorized modification of the hardware or software of your Nintendo 3DS System will be removed. Failure to accept the update may render games and new features unplayable.
Chapter IV: Nintendo 3DS Shop
Article 1: Nintendo 3DS Shop Account
You must create a Shop Account to use the Nintendo 3DS Shop. Your Shop Account is personal to you. You are responsible for monitoring use of and limiting access to your Shop Account, and for anyone using your Shop Account, even if without your permission.
The Nintendo 3DS Shop allows you to purchase a license to download Content or to purchase Products (and may also allow you to do such things as download licenses to use certain Content for free, or send Content to a Friend). If we suspect fraudulent or unlawful activity concerning your Shop Account, we may cancel, suspend, or otherwise limit your access to all or part of the Nintendo 3DS Service, which may result in your Shop Account being deleted and you losing access to the funds in your Shop Account. If we cancel, suspend, or limit your access to your Shop Account, we will not be obligated to restore your access or to refund in cash any funds in your Shop Account, unless required by applicable law to do so.
Article 2: Shop Account Balance
In order to purchase items or software licenses in the Nintendo 3DS Shop, you must have a prepaid funds balance in your Shop Account sufficient to purchase that item, or must have a download code authorizing you to obtain that item. You may use your credit card to add funds to your Shop Account (except in those countries where credit card usage is not enabled), or you may buy a Nintendo Prepaid Card or download code at retail, and may add funds to your Shop Account by following the directions on your Nintendo Prepaid Card. Download codes may also be offered to you as a promotional item. Points cards for Wii Shop Channel and for Nintendo DSi Shop cannot be used to add to your prepaid funds balance in your Shop Account.
If you use a credit card, you represent you are authorized to do so, and agree that you are responsible for all charges to that credit card. Unless otherwise required by law, the funds in your Shop Account are nonrefundable and may not be redeemed for cash. If we allow you to store your credit-card information using the Nintendo 3DS Service and you decide to do so, you are solely responsible for securing any Nintendo-assigned PIN or password, and we are not responsible for any unauthorized purchases.
Once you add funds to your Shop Account, you may not withdraw, sell, or transfer those funds to another person or to another hardware system, other than using the System Transfer application as described above in Chapter I, Article 6. Balances are not subject to an expiration date and we do not impose fees on balances in your Shop Account. You are responsible for your or anyone else’s use of the funds in your Shop Account, even if you did not give them permission to use those funds.
We may restrict Shop Account balances to use only in the country of purchase. If you choose to change your country settings, your Shop Account balance may become unavailable until you change your country setting back to the country in which you purchased your Shop Account balance. You also may be required to accept legal terms that apply to the new country that you have designated.
Article 3: Third Party Content Providers
We may allow Third Party Content Providers to make available Products or licenses to download Content through the Nintendo 3DS Shop, and may allow you to use your Shop Account funds for payment to us for such Content and Products. If you buy a Third Party Content Provider’s Products or a license to use its Content through the Nintendo 3DS Shop, you agree that the Third Party Content Provider that made or licensed the Products or Content is solely responsible to you for the Products or Content, and not us, and you hereby release us from any claims relating to Products or Content made available or licensed to you by a Third Party Content Provider.
Article 4: Account History
Each time you add funds to your Shop Account, and each time you purchase a license to download Content or purchase Products using your Shop Account balance, the transaction will be reflected in your account history. Account history information for each transaction will be available for at least one year from the date of the transaction in your Shop Account.
Chapter V: Third-Party Data
We are not responsible for any Third-Party Data or for any action you may take relating to Third-Party Data (including but not limited to modifying, distributing, or posting Third-Party Data). All Third-Party Data is the sole responsibility of the creator or sender of that Third-Party Data. Although we may choose to do so, we are not obligated to monitor, supervise, store, or maintain Third-Party Data or respond to complaints relating to Third-Party Data.
If legally permitted, we may access, use, and disclose Third-Party Data in order to protect our rights or property, to protect other users of the Nintendo 3DS Service, or to comply with legal requirements such as a subpoena or other legal process. You agree that you have no expectation of privacy in any Third-Party Data you receive or transmit via the Nintendo 3DS Service.
Chapter VI: Other
Article 1: Third-Party Providers
We may use our affiliates or third parties to provide any portion of the Nintendo 3DS Service or, at our option, transfer some or all of our rights or obligations under this Agreement to an affiliate or a third party without notice to you. We also may allow third parties to provide Third-Party Data to you through the Nintendo 3DS Service.
Article 2: Intellectual Property
We own all right, title, and interest in, or have the right to distribute, use, or sublicense, the Nintendo 3DS Service and the Nintendo IP. We do not provide you with any interest in the Nintendo 3DS Service or the Nintendo IP. Except as expressly authorized by us in writing, you may not create works based on the Nintendo 3DS Service, the Nintendo IP or Content, or modify, distribute, or transmit the Nintendo IP or Content. If you do not abide by these requirements, Nintendo shall own all right, title, and interest in any works created, adapted, distributed, or transmitted via the Nintendo 3DS Service, or, at Nintendo’s option, an unlimited license thereto. You agree to assign all such rights and execute any documents reasonably necessary to reflect Nintendo as the lawful owner of such rights.
We respect the intellectual property of others. If you believe that any material within the Nintendo 3DS System infringes upon any intellectual property right which you own or control, you may file a notice of such infringement with us as provided in Article 11 below. Our entire Intellectual Property Policy may be viewed at www.nintendo.com/ippolicy.
Article 3: Hosting, Intercepting, Emulating and Reverse-Engineering Prohibited
You may not host, intercept, emulate, or reverse engineer any part of the Nintendo 3DS System, Nintendo 3DS Service or the Nintendo IP.
Article 4: Disclaimer of Warranties
EXCEPT AS EXPRESSLY DESCRIBED IN THE NINTENDO 3DS MANUAL OR WARRANTY INFORMATION ACCOMPANYING THIRD-PARTY CONTENT (WHICH SHALL APPLY ONLY TO THE THIRD PARTY CONTENT PROVIDER), WE AND OUR THIRD PARTY CONTENT PROVIDERS, LICENSEES, LICENSORS, DISTRIBUTORS, AND SUPPLIERS ARE PROVIDING THE NINTENDO 3DS SERVICE "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OR CONDITIONS OF ANY KIND (INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE), TO THE MAXIMUM EXTENT PERMITTED BY LAW. USE OF THE NINTENDO 3DS SERVICE IS AT YOUR SOLE RISK. THIS MEANS, FOR EXAMPLE, THAT WE DO NOT GUARANTEE THAT THE NINTENDO 3DS SERVICE WILL ALWAYS WORK PROPERLY, THAT THE NINTENDO 3DS SERVICE, CONTENT OR PRODUCTS WILL BE FREE FROM VIRUSES, HACKS, OR OTHER POTENTIALLY HARMFUL INTRUSIONS, OR THAT THE NINTENDO 3DS SERVICE WILL CONTINUE TO BE AVAILABLE OR THAT IT WILL MAINTAIN ITS CURRENT FUNCTIONS. PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW SUCH WARRANTY LIMITATIONS OR EXCLUSIONS, SO THESE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Article 5: Limitation on Claims
If you believe you have a claim against us related to the Nintendo 3DS System or the Nintendo 3DS Service, you must take legal action within one year after the date of the alleged circumstances giving rise to the claim. Unless required by applicable law, after the one-year period expires, you may never raise that claim.
Article 6: Change, Suspension or Discontinuance of Nintendo 3DS Service
We may change, suspend, or discontinue the Nintendo 3DS Service, or any feature or aspect of the Nintendo 3DS Service, at any time, with or without notice to you, and without liability to us. This includes, but is not limited to, the availability of all or any portion of the Nintendo 3DS Service, Content, Products, the amount of funds required to redeem particular Content or Products, and the terms and conditions affecting your Shop Account.
Article 7: Limited Responsibilities and Indemnification
- YOUR ABILITY TO RECOVER DAMAGES OR LOSSES FROM US IS LIMITED: YOU MAY RECOVER ONLY DIRECT DAMAGES, UP TO THE TOTAL AMOUNT YOU HAVE EVER PAID TO FUND YOUR SHOP ACCOUNT. GENERALLY, DIRECT DAMAGES ARE LOSSES YOU (OR ANYONE ELSE) SUFFER AS THE IMMEDIATE RESULT OF SOMETHING SOMEONE HAS DONE WRONG.
- YOU MAY NOT RECOVER ANY OTHER TYPES OF DAMAGES, NO MATTER THE REASON. FOR EXAMPLE, SOMETIMES A COURT WILL AWARD A SPECIAL AMOUNT OF DAMAGES TO PUNISH THE PERSON AT FAULT, OR A PERSON MIGHT HAVE TO PAY FOR DAMAGES WHERE THE PERSON DID NOT DIRECTLY CAUSE HARM. YOU AGREE THAT WE WILL NEVER HAVE TO PAY PUNITIVE, SPECIAL, CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES TO YOU.
- WE ARE NOT LIABLE TO ANYONE ELSE NOR TO YOU FOR THE ACTIONS OR INACTIONS OF YOU OR ANYONE ELSE. FOR EXAMPLE, IF YOUR FRIEND IS SOMEHOW HARMED USING THE NINTENDO 3DS SERVICE OR THE NINTENDO 3DS SYSTEM, WE ARE NOT RESPONSIBLE TO YOU, YOUR FRIEND, OR ANYONE ELSE. IF ANOTHER PERSON SOMEHOW HARMS YOU WHILE USING YOUR NINTENDO 3DS SYSTEM OR NINTENDO 3DS SERVICE, WE ARE NOT LIABLE TO YOU FOR THAT OTHER PERSON’S ACTIONS.
- WE HAVE NO OBLIGATION TO YOU NOR TO ANY THIRD PARTY TO MONITOR, EDIT OR ERASE USER CONTENT, AND NO OBLIGATION TO VERIFY IN ANY WAY THE COMPLIANCE OF THE USER CONTENT WITH THIS AGREEMENT, THE NINTENDO 3DS CODE OF CONDUCT, OR OTHERWISE (INCLUDING THE LEGALITY, MORALITY AND WHETHER ANY RIGHTS UNDER THE RELATED INTELLECTUAL PROPERTY RIGHTS OR OTHER SIMILAR RIGHTS ARE GRANTED OR NOT), AND OTHER SUBSTANCE OF THE USER CONTENT, IF WE CONSIDER THAT ANY USER CONTENT IS OR MAY BE CONTRARY TO THIS AGREEMENT, WE MAY EDIT OR ERASE SUCH USER CONTENT WITHOUT GIVING YOU PRIOR NOTICE OR OBTAINING PRIOR CONSENT FROM YOU, AND YOU HAVE NO RIGHT TO RAISE ANY OBJECTION TO SUCH EDITING OR ERASURE MADE BY US. WE UNDERTAKE NO RESPONSIBILITY WITH RESPECT TO THE USER CONTENT CREATED BY THIRD PARTIES, INCLUDING YOU AND OTHER NINTENDO 3DS USERS. EVEN IF YOU SUFFER DAMAGE RESULTING FROM YOUR DISPUTE WITH OTHER NINTENDO 3DS USERS OR ANY THIRD PARTY FROM ABUSE, DEFAMATION, HARASSMENT, FRAUD OR STALKING BEHAVIOR DUE TO THE USER CONTENT CREATED BY YOU (INCLUDING, BUT NOT LIMITED TO, THAT DISPLAYING YOUR PERSONALLY IDENTIFIABLE INFORMATION), WE WILL ASSUME NO RESPONSIBILITY FOR THE RESULTING DAMAGE.
YOU AGREE TO WAIVE ANY AND ALL RIGHTS TO CLAIM DAMAGES OR LOSSES CAUSED TO YOU OR RELATING TO YOUR USE OF OR INABILITY TO USE THE NINTENDO 3DS SERVICE (OR TO ANYONE ELSE USING THE NINTENDO 3DS SERVICE THROUGH YOUR NINTENDO 3DS SYSTEM). YOU UNDERSTAND YOU MIGHT NEVER BE FULLY COMPENSATED FOR THAT DAMAGE OR LOSS IF WE OR ONE OF OUR THIRD PARTY CONTENT PROVIDERS, LICENSEES, LICENSORS OR SUPPLIERS (COLLECTIVELY REFERRED TO IN THIS ARTICLE 7 AS "WE" OR "US") SOMEHOW HARM YOU. THIS IS BECAUSE WE LIMIT OUR LIABILITY TO YOU (AND TO OTHERS) IN SEVERAL WAYS:
THESE LIMITATIONS ON LIABILITY APPLY TO ALL MATTERS RELATING TO THE NINTENDO 3DS SERVICE AND THE NINTENDO 3DS SYSTEM, INCLUDING YOUR USE OF THE NINTENDO 3DS SERVICE AND YOUR USE OF CONTENT OR PRODUCTS THAT DO NOT SPECIFY OR LIMIT LIABILITY. THESE LIMITATIONS ALSO APPLY TO ANY LEGAL OR EQUITABLE THEORY, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY, NEGLIGENCE, OR OTHER TORT. PLEASE NOTE, HOWEVER, THAT SOME JURISDICTIONS DO NOT PERMIT CERTAIN LIMITATIONS LIKE THESE, SO THESE LIMITS ON OTHER DAMAGES MAY NOT FULLY APPLY TO YOU.
If we or our Third Party Content Providers, licensees, licensors or suppliers are subject to any actual or threatened claims, costs, damages, losses, or liabilities (collectively, "Covered Losses") relating to your use of the Nintendo 3DS System, Nintendo 3DS Service, Content, User Content, or any Third-Party Data you submit, post, transmit, receive, or make available through the Nintendo 3DS Service or your Nintendo 3DS System, then you agree to indemnify us (and our Third Party Content Providers, licensees, licensors, and suppliers and any of our employees) from all of the Covered Losses and costs related to such Covered Losses, including our attorneys’ fees.
Article 8: Expiration and Termination of Agreement
- You may cancel your Shop Account by contacting our consumer service department by calling toll free, 1-800-255-3700 or by following the instructions in the Nintendo 3DS Shop. If your Shop Account is canceled or terminated for any reason, you will no longer be able to use the Nintendo 3DS Shop and you will lose access to all Content that you purchased or otherwise received through the Nintendo 3DS Shop and access to your Shop Account balance.
- You may terminate this Agreement by removing Content from your Nintendo 3DS System, discontinuing use of the Nintendo 3DS Service.
- We may terminate this Agreement, or any portion thereof, at any time, for any reason whatsoever. Such termination will, however, void any licenses granted by us to you under this Agreement and may prevent your use of the Nintendo 3DS Service.
- If your Shop Account is closed or terminated by you or us for any reason, you will have to contact Nintendo consumer service by calling toll free 1-800-255-3700 to request any remaining prepaid balances in your Account be provided to you on Nintendo prepaid card or be transferred to your new Shop Account, at Nintendo’s discretion. Unless required by applicable law, Nintendo is not obligated to refund the balance in your Shop Account to you in cash.
- In the event this Agreement is terminated or canceled, the following sections will remain in effect: Grant of License; Restrictions on Use (last paragraph only) Unauthorized Software, Services or Devices; Shop Account Balances; Third Party Content Providers; Intellectual Property; Hosting, Emulating, Intercepting, and Reverse-Engineering Prohibited; Disclaimer of Warranties; Limitation on Claims; Limited Responsibilities and Indemnification; Expiration and Termination of this Agreement; Consumer Services/Notices; Governing Law, Legal Jurisdiction and Interpretation of Agreement; and Definitions. In addition, any license that you granted to us in connection with your use of the Nintendo 3DS System or Nintendo 3DS Service will continue in force.
Article 9: Current Agreement and Updates
We may change the terms and conditions of this Agreement, the 3DS Code of Conduct, or the Nintendo 3DS Privacy Policy, at any time. A current version of these documents will be available on the Internet at http://support.nintendo.com. If you do not have Internet access, you may request our consumer service department to send you the current versions, free of charge. We will post notice on http://support.nintendo.com if the Agreement is changed at least 5 days before you will be bound by the changes. If you do not agree to these changes, you must cancel your Nintendo 3DS Service in accordance with this Agreement.
Article 10: Sale, Transfer and Assignment
You may not assign all or any part of this Agreement or sell or transfer any Content or your Shop Account to any third party. Any attempt by you to do so is void.
If you sell or give away your Nintendo 3DS System, your license to use the Nintendo 3DS Service will terminate. If you allow any third party to access your Shop Account, whether in the context of a sale of your Nintendo 3DS System or otherwise, you are responsible for such transactions and we are authorized to debit the prepaid balance in your Shop Account for any purchase transactions made by that third party.
You must clear all Content, Third-Party Data, and any other sensitive or personal information stored on your Nintendo 3DS System prior to selling, giving or otherwise transferring your Nintendo 3DS System. If you acquire a used Nintendo 3DS System, you must clear, and may not use, any of this data if still on the Nintendo 3DS System when you acquire it, or any remaining balance in any Shop Account. You can consult the Nintendo 3DS Operations Manual or contact our consumer service department at 1-800-255-3700 on how to clear your Nintendo 3DS System.
Article 11: Consumer Service/Notices
To contact our consumer service department regarding this Agreement, you may: (i) send an email to useragreement@noa.nintendo.com; (ii) send a letter to Nintendo of America Inc., Attn: User Agreement, 4600 150th Ave NE, Redmond, WA 98052 USA; or (iii) call, toll free, 1-888-977-7627. Your communications with our consumer service department will not constitute legal notice where required by this Agreement or by law.
For all other legal matters, such as to file a claim against us, you must contact or notify us in writing at: Nintendo of America Inc., Attn: General Counsel, 4600 150th Ave NE, Redmond, WA 98052.
Nintendo may issue or give its notice, approval or other communication in relation to the Nintendo 3DS Service using any method in its discretion, including by posting it on its website (http://www.nintendo.com). In addition, Nintendo may electronically send such notice, approval or other communication to your Nintendo 3DS. Such notice shall be deemed received by you when it is posted or transmitted. Nintendo will not be responsible or liable for any and all damage or loss suffered by you if the communication does not arrive or is delayed.
Article 12: Governing Law, Legal Jurisdiction, and Interpretation of Agreement
This Agreement and any claims arising under it is governed by the laws of the State of Washington, USA, without reference to conflict of laws principles. If you want to sue us with respect to a claim related to this Agreement or the use of the Nintendo 3DS Service, your lawsuit must be brought in King County, Washington, USA, and you consent to the jurisdiction of courts located there. You agree that if any part of this Agreement is determined to be invalid or unenforceable, that part will no longer apply and will be considered replaced by an enforceable provision that most closely reflects the original intent of the parties, but all other parts of the Agreement will remain in effect. If we choose not to enforce a provision of the Agreement, you agree that we are not waiving our right to do so in the future.
Article 13: Definitions
"Active Mode" means the mode during normal operations of your Nintendo 3DS.
"Content" means the software, services, material and other data which we or our Third Party Content Providers own or have the right to use, distribute or sublicense, and which we or our Third Party Content Providers send to, or make available as a download through, the Nintendo 3DS System or the Nintendo 3DS Service, but excludes User Content and various commercial and non-commercial content provided on the Internet web sites operated by third parties.
"Friend" means a user of another Nintendo 3DS System (and at our option, any Nintendo platform), with whom you have exchanged friend cards or friend codes.
"Mii" means a customizable, electronic character that you can create and that you can use in compatible games, attach to messages and share with others through the Nintendo 3DS Service.
"Nintendo 3DS Service" means the service whereby we can (i) distribute Content, messages (including commercial and non-commercial messages) and other data to your Nintendo 3DS System, (ii) link you to an Internet site or our Nintendo Wi-Fi Connection service, (iii) allow you to play games wirelessly and send and receive Content, messages (including commercial and non-commercial messages), and other data, including Third-Party Data, using your Nintendo 3DS System. The "Nintendo 3DS Service" includes, but is not limited to, the Nintendo 3DS Shop, StreetPass Communications, and Nintendo Zones.
"Nintendo 3DS Shop" means our online Nintendo 3DS System’s store, and any separate Third Party Content Provider store that we may establish, which offers such things as pre-paid cash balance purchase, Content, Products, and a download service.
"Nintendo 3DS System" means the handheld device (including embedded software and accessories) sold and marketed by Nintendo under the Nintendo 3DS brand, including any succeeding devices and compatible devices.
"Nintendo 3DS Transfer Tool" is an application allowing you to transfer certain data and content from one Nintendo DSi System to a Nintendo 3DS System.
"Nintendo IP" means all intellectual property, including but not limited to trademarks, copyrights, moral rights, inventions, patents, trade secrets, know-how and other confidential and proprietary information which we developed, own or have a license to use.
"Nintendo Pre-paid Card" means a prepaid card sold at retail shops that enables you to add the amount of funds denominated on the card to your Shop Account.
"Nintendo Zone" means a hotspot or download station that allows you to access Content, Third-Party Data, and other services.
"Products" means any goods other than Content that are made available for purchase from us or from our Third Party Content Providers through the Nintendo 3DS Shop.
"Shop Account" means an account on your Nintendo 3DS System which you set up and use in connection with the Nintendo 3DS Shop.
"Sleep Mode" means a low power mode of your Nintendo 3DS System when the processor is inactive and nothing is displayed on the LCD screen of your Nintendo 3DS System.
"StreetPass Communications" means the wireless communication during Active Mode and Sleep Mode between (a) two Nintendo 3DS Systems that come within range of each other or (b) between a Nintendo 3DS System and a StreetPass Communication Point.
"StreetPass Communication Point" means a wireless LAN access point that sends to, receives from and exchanges with your Nintendo 3DS System content via StreetPass Communications.
"System Transfer" is an application allowing you to transfer certain data and content from one Nintendo 3DS to another one through Internet communication or local wireless communication.
"Third Party Content Provider" means a third party provider of Content or Products with whom we have entered into a business relationship in order to make available to you its Content or Products through the Nintendo 3DS Shop.
"Third-Party Data" means Content (other than that provided by a Nintendo entity) or other software, services, material, messages (including commercial and non-commercial messages), links to Internet sites, User Content, and other data either created by, or sent to, your Nintendo 3DS System through the Nintendo 3DS Service by any non-Nintendo entity or person (including Third Party Content Providers and you).
"User Content" means comments, messages, images, photos, movies, information, data and other content (which include the Nintendo 3DS user names, Mii, Mii nicknames, names of creators, and other names) which are created by, or licensed to Nintendo 3DS users including you, which will be used by Nintendo 3DS users including you in connection with the Nintendo 3DS Service.
"User Content Restriction System" means a system that (a) restricts you from receiving or sending certain User Content created by or from other users of a Nintendo 3DS System or (b) operates to prevent any User Content from being spread in such manner and within such scope as determined by Nintendo.
Nintendo 3DS Code of Conduct
This Nintendo 3DS Code of Conduct outlines the rules that you must follow to participate in the Nintendo 3DS Service. These rules are designed to keep the Nintendo 3DS Service a friendly and safe environment.
The Nintendo 3DS Code of Conduct may be found at http://support.nintendo.com and may be revised by us at anytime. If you do not have Internet access, please contact Nintendo Consumer Service by (i) sending a letter to Nintendo of America Inc., Attn: Nintendo 3DS Code of Conduct, 4600 150th Ave NE, Redmond, WA 98052 USA; or (ii) calling, toll free, 1-888-977-7627, and they will mail you a current version of the Nintendo 3DS Code of Conduct, free of charge. All capitalized terms not defined in this Nintendo 3DS Code of Conduct will have the meaning set forth in the Nintendo 3DS Service User Agreement.
- Your use of the Nintendo 3DS is subject to this Nintendo 3DS Code of Conduct, which prohibits all harmful, illegal or otherwise offensive conduct, including, but not limited to the following:
- Misrepresenting, impersonating, abusing, stalking, threatening or harassing any person or company, including, but not limited to other users, Nintendo, and/or its employees, moderators, or staff.
- Doing anything illegal, discriminatory, defamatory, hateful, harassing, abusive, obscene, threatening, physically dangerous or otherwise objectionable in connection with the Nintendo 3DS System or Nintendo 3DS Service.
- Making, disseminating, sharing or playing unauthorized copies of games, music or images on the Nintendo 3DS System. This activity is illegal!
- Making new versions of existing Content or Products.
- Trying to modify or gain access to another person’s Nintendo 3DS System or Nintendo 3DS Service without permission or trying to modify or gain access to any of Nintendo’s computers, hardware or networks used to provide the Nintendo 3DS Service or any feature of the Nintendo 3DS System.
- Cheating in a game, unless such cheats have been deliberately enabled.
- Hosting, intercepting, emulating, reverse engineering or redirecting the communication protocols used by Nintendo as part of the Nintendo 3DS System or Nintendo 3DS Service, regardless of the method used to do so.
- Engaging in any commercial activity using the Nintendo 3DS System or any other activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of a Nintendo 3DS System, including the Nintendo 3DS Service or networks connected to the Nintendo 3DS Service.
- Accessing or attempting to access another person’s Nintendo 3DS System, including, but not limited to a person’s Nintendo 3DS Shop Account without permission or trying to modify, destroy or lose information from, copy or access any third party’s, including, but not limited to Nintendo’s computers, hardware or networks.
- Uploading, posting, emailing, transmitting or otherwise making available: (a) any content that you do not have a legal right to make available; (b) any content that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any party; (c) any unsolicited or unauthorized advertising or promotional materials (e.g. "spam"); (d) information which personally identifies you or any third party; (e) content to which you have disguised the origin; or (f) content that is obscene, unlawful or prohibited from publication in your jurisdiction, including but not limited to publishing news, stories or pictures associated with a third party.
- Nintendo is not responsible for, and to the fullest extent permitted by law, will not accept liability for, anything you say or anything that happens on the Nintendo 3DS System and Nintendo 3DS Service or as a result of your use of the Nintendo 3DS System and Nintendo 3DS Service; you alone are responsible.
- Virtual Property. Some games or other content may have certain features that may be traded with other Nintendo 3DS users. For example, a game might give you the ability to create a character that gathers objects (like a car or gold coins) and has certain characteristics (like a special ability or appearance). These features are sometimes called "virtual property." Nintendo (or its licensors) own this virtual property, and you may not sell, trade, assign, license, or otherwise convey virtual property for real money.
- Nintendo reserves the right to immediately terminate, block or suspend, in whole or in part, your use of the Nintendo 3DS Service or any feature of the Nintendo 3DS System for, in Nintendo’s sole discretion, any violation of this Nintendo 3DS Code of Conduct. Nintendo reserves the right to contact and cooperate with any law enforcement agencies, government officials or Internet Service Providers, as Nintendo believes in its sole discretion, is necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law.
Nintendo 3DS System Privacy Policy
Last Updated: November 1, 2011
Nintendo is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. By accepting the Nintendo 3DS Service User Agreement, you consent to and accept this Nintendo 3DS System Privacy Policy ("Privacy Policy"). This Privacy Policy describes, among other things, the types of information collected about you by Nintendo when you use the Nintendo 3DS System, the Nintendo 3DS Service, Software, and Content; how your information may be used; when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected. This Privacy Policy applies only to information collected from your Nintendo 3DS System by Nintendo of America Inc. or its parent company, Nintendo Co., Ltd. (individually and collectively, "Nintendo"). Information that you may submit to Nintendo through any of its Web sites or any other Nintendo product or service is subject to the applicable privacy policy posted at support.nintendo.com. This Privacy Policy should be read in conjunction with the Nintendo 3DS Service User Agreement and Code of Conduct. All capitalized terms not defined in this Privacy Policy will have the meaning set forth in the Nintendo 3DS Service User Agreement.
CHANGES TO THIS PRIVACY POLICY
We may revise and update this Privacy Policy from time to time. Please review the most recent version of this policy frequently by going to support.nintendo.com or contacting us at 1-888-977-7627 or e-mailing us at privacypolicy@noa.nintendo.com . When we update this Privacy Policy, we will revise the "Last Updated" date above.
INFORMATION COLLECTED
Personally Identifiable Information."Personally Identifiable Information" or "PII" is information that identifies you as an individual, such as your full name, address, telephone number, or email address. We only collect PII that you provide to us. For example, the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content may enable you to provide User Content that may contain PII. If you choose not to provide us with certain PII, you will be able to continue using your Nintendo 3DS System, Nintendo 3DS Service, Software, and Content, except that your use of features or applications that require the disclosure of certain PII may be limited or unavailable.
We may add to or update the PII you provide through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content with data collected from other sources, including offline sources (e.g., consumer service transactions such as repairs, part orders or purchases). If we combine information collected offline with information collected through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content the combined PII will be treated in accordance with this Privacy Policy.
Non-Personally Identifiable Information. In addition to the PII you provide to us, we may collect Non-Personally Identifiable Information from you. "Non-Personally Identifiable Information" or "Non-PII" is information that does not identify you as an individual. This includes information such as your Mii profile information, age, gender, geographic area, game play data, online status, Nintendo 3DS System serial number and device ID, device certificate information, cookies, Friend Codes, wireless access point information, Internet Protocol ("IP") address, and Media Access Control ("MAC") address. We may link your PII with Non-PII or Aggregate Information that we collect from you. Some of the ways in which we collect Non-PII are described in more detail below.
- Web Beacons: The Nintendo 3DS System, Nintendo 3DS Service, Software, or Content may use a common Internet technology called "Web Beacons" which are small graphic images placed on a Web page, on a Web-based document, or in an email message, designed to collect certain information and monitor user activity online. We may use Web Beacons to collect information such as IP address, MAC address, the URL of the page the Web user comes from, and the time the Web Beacon is activated (such as when you view the Web page, advertisement, or email containing the Web Beacon). We may use the information collected through Web Beacons, for example, to determine how to improve the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content by seeing which areas, features, and products are most popular; to personalize the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content and make recommendations based on downloaded products; and to complete transactions you have requested.
- Cookies: Certain Nintendo 3DS System online applications may use cookies, which are small text files that a Web site places on your Nintendo 3DS System. These files identify your Nintendo 3DS System and record data about your visit so that when you return to a Web site, the site recognizes your Nintendo 3DS System and can personalize your visit. Cookies may be linked to your transaction history, online game play or other information. We may use information collected by cookies, as well as other tools such as log files and Web Beacons, for example, to determine how to improve the Nintendo 3DS System applications by seeing which areas, features, and products are most popular; to personalize the Nintendo 3DS System services; make recommendations based on downloaded products; and to complete transactions you have requested.
- Nintendo Wireless Communications: Your Nintendo 3DS System is automatically assigned an IP address by your Internet Provider when you connect to Nintendo via wireless communications. Nintendo receives a log file of your activities that may include, for example, your IP address, MAC address, cookie information, transaction data, settings and download activity. We may use these log files, for example, to monitor traffic on our Web sites, to facilitate your use of the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content, and to troubleshoot technical problems. If you do not want Nintendo to collect this information, you should turn off wireless communications on your Nintendo 3DS System.
Aggregate Information. We also may collect and aggregate certain information about our users’ game play, age, gender, search terms, clickstreams, and purchases for the purposes of advertising and improving the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content. "Aggregate Information" is Non-PII that is combined with the Non-PII of other users.
HOW INFORMATION IS USED
We may collect PII, Non-PII, and Aggregate Information from you through your Nintendo 3DS System in order to: (i) fulfill your requests for products, services, and information, including to send you commercial and non-commercial messages and to process orders you have placed through your Nintendo 3DS System; (ii) contact you in connection with games, contests, sweepstakes, surveys, promotional materials, and product changes; (iii) facilitate your use of the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content, such as StreetPass Communications and communications with other users; (iv) customize the content, features, and advertising available through the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content such as your Nintendo 3DS Shop catalog and other catalogs; (v) set up repair orders and respond to other consumer service inquiries; (vi) provide you back-end services, such as system updates, system messages, and free games, applications, trials, and content; (vii) analyze the use of the Nintendo 3DS Service, Software, Content, and information about our users for demographic studies, quality assurance and to understand and improve our service offerings; (viii) facilitate demographic studies and quality assurance; (ix) prevent potentially illegal or offensive activities or to enforce our rights or the rights of our users; and (x) for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
DISCLOSURE OF INFORMATION
We may facilitate the disclosure of PII, Non-PII and Aggregate Information when you use the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content. For example, information such as your Mii name, Mii profile information, online status, Mii greeting, and other User Content or game play information may be displayed to other users when you use the online features of the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.
- Third Parties. We may share PII, Non-PII, and Aggregate Information with our vendors to help us perform various functions necessary to operate our business or fulfill your requests (for example, completing downloads or purchases, developing and executing marketing campaigns, etc.). We also may share such information and any User Content you create with third parties. We may share your PII, Non-PII, and Aggregate Information with third parties to complete your transactions and provide you with advertising and other promotional materials through your Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.
- StreetPass Communications. Certain Nintendo 3DS Service, Software, and Content allow other Nintendo 3DS System users to automatically contact and interact with you. The StreetPass Communications feature allows PII, Non-PII and User Content that you have provided or that is stored on your Nintendo 3DS System to be shared automatically with other Nintendo 3DS System users via a wireless connection, the Nintendo Zone or a StreetPass Communication Point. You understand that you have no expectation of privacy in the information or User Content shared via StreetPass Communications. When StreetPass Communications are enabled on your Nintendo 3DS System, you may not only receive User Content from other users but advertising or other promotional materials from Nintendo and third parties. You may disable this feature at any time through the Nintendo 3DS System settings.
- Friends. In addition, you may add Friends to your Nintendo 3DS Friend list by exchanging friend codes or friend cards. Through the Nintendo 3DS Friend list and Friend messaging features, certain information that you have provided or that is stored on your Nintendo 3DS System, such as your Mii name, Mii profile information, Mii greeting, online status, rankings, and other User Content or game play information, may be shared with your Nintendo 3DS Friends.
- Legal and Business Purposes. We may disclose PII in order to comply with legal process, to respond to claims or inquiries, or to protect the rights, property or personal safety of Nintendo, our users, or the public. Information about our users, including PII, may be disclosed as part of any sale or transfer of company assets, if permitted by and done in accordance with applicable laws. We also may disclose your PII for any other purposes pursuant to your consent.
You are responsible for any User Content or PII that you share through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content. Please be aware that other Nintendo 3DS System users may be able to store, modify, or share with third parties information that you provide them through your Nintendo 3DS System.
MARKETING AND ADVERTISING
We may collect and use your PII, Non-PII, or Aggregate Information for marketing purposes, including the delivery of advertising and other promotional materials to you through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content. For example, we might deliver messages to your Nintendo 3DS System that offer discounts on Nintendo games or products. You may be able to opt-out of receiving these messages through the Nintendo 3DS System settings or as otherwise described to you in the marketing message.
NINTENDO ZONE
We may collect and use your PII and Non-PII to notify you when you are close to a Nintendo Zone. If you choose to access a Nintendo Zone, we may use your PII and Non-PII, for example, to facilitate your access to Software and Content. In addition, third parties may collect PII that you provide to them and Non-PII through the Nintendo Zone.
LINKING ACCOUNTS
You may link your Nintendo 3DS Shop Account to your Club Nintendo account to receive personalized content and to participate in a variety of activities, promotions and programs. By linking your Club Nintendo account to your Nintendo 3DS Shop Account, you consent to having any PII you enter on your Club Nintendo account linked to your Nintendo 3DS Shop Account. You may unlink these accounts in the Settings section of the Nintendo 3DS Shop.
THIRD-PARTY WEB BEACONS AND COOKIES
In the event you visit a third party’s Web site through the Internet browser on the Nintendo 3DS System, or you choose to view an ad delivered by a third party, such as those made available through the Nintendo Zone, those Web sites or ads may also contain tools such as cookies and Web Beacons which may be accessible to such third party to collect information about your online browsing. These third parties also may use ad networks, ad servers, ad exchanges, or other third parties that may collect information when you view or interact with advertisements or Web sites across the Internet in an effort to understand your interests and deliver you advertisements tailored to your interests. Nintendo does not have access to the information these third parties may collect about your interests to deliver relevant advertising to you, and the information practices of these third parties are not covered by this Privacy Policy. We strongly recommend that you refer to the privacy policies of these third parties to learn more about how they may collect, use, and disclose your information.
GAMES, APPLICATIONS, ADVERTISING, AND CONTENT PROVIDED BY THIRD PARTIES
You may disclose PII and Non-PII to third parties when you use the Nintendo 3DS System to play third-party games, use third-party applications, view third-party advertisements, or visit third-party Web sites. We are not responsible for the privacy practices of these third parties, and we recommend that you review their privacy policies before submitting any information.
ATTENTION PARENTS OR LEGAL GUARDIANS: PROTECTING CHILDREN’S PRIVACY
Nintendo is committed to protecting your child’s privacy. The Nintendo 3DS System is directed to a general audience, but where Nintendo has actual knowledge that a user is under the age of 13, Nintendo complies with the U.S. Children’s Online Privacy Protection Act ("COPPA"), which governs how operators of websites and online services collect, use, and disclose PII from children under the age of 13 on the Internet.
You can find information about how we collect, use, and disclose PII from users, including children under 13 years of age, in the sections above titled INFORMATION COLLECTED, HOW INFORMATION IS USED, DISCLOSURE OF INFORMATION, MARKETING AND ADVERTISING, and NINTENDO ZONE. You have the option of consenting to Nintendo’s collection and use of your child’s PII without consenting to the disclosure of that information with third parties. In addition, Nintendo is prohibited from conditioning your child’s participation in an activity on the child’s disclosing more personal information than is reasonably necessary to participate in such activity.
You may review and have deleted your child’s PII, and refuse to permit further collection or use of your child’s PII, by contacting the Nintendo 3DS Privacy Policy Administrator via email at privacypolicy@noa.nintendo.com, by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A. Before responding to your request to review PII collected from your child, Nintendo may require that you follow reasonable procedures to help verify your identity as the child’s parent and may deny any request that fails to follow these procedures. If you choose to have your child’s PII deleted or refuse to permit further collection or use of your child’s PII, your child will be able to continue using the Nintendo 3DS System, except your child’s use of certain features of the Nintendo 3DS Service, Software, and Content that require the disclosure of certain PII may be limited or unavailable.
Please note that third-party game publishers, application providers, and content providers may collect, use, and disclose your child’s personal information through the Nintendo 3DS System when your child uses the third-party’s Software or Content. Nintendo is not responsible for the privacy practices of these third parties, and we recommend that you review their privacy notices before your child provides or exchanges any PII through third-party Software or Content.
We strongly recommend that you supervise your children’s use of the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content at all times. You can restrict your children’s use of certain features of the Nintendo 3DS System by setting up the Nintendo 3DS Parental Controls. For a detailed description of the Nintendo 3DS System wireless communication features and Parental Controls, please see the Nintendo 3DS System Operations Manual included with your Nintendo 3DS System. This Operations Manual is also available at support.nintendo.com.
SECURITY
We have established reasonable safeguards to help ensure the security, integrity and privacy of the PII submitted or collected from the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content. We also have implemented reasonable security measures to help protect information under our control against loss, misuse or alteration. While we strive to safeguard your PII, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Please note that information collected by third parties, including a Third Party Content Provider, may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
If you install unauthorized applications or content on your Nintendo 3DS System or make unauthorized modifications to the Nintendo 3DS System, your PII may be compromised. Nintendo is not responsible for any data collection, use or disclosure from any Nintendo 3DS System with unauthorized applications or applications installed.
OPTING-OUT OF INFORMATION COLLECTION
You may use the Nintendo 3DS System without disclosing PII; however, some features and applications may not be available to you. You can opt-out of the collection of PII by turning off wireless communications on your Nintendo 3DS System. You also may be able to opt-out of some types of information collection through the Nintendo 3DS System settings and Parental Controls.
DISABLING AND REMOVING INFORMATION STORED ON YOUR NINTENDO 3DS SYSTEM
Certain PII about you that you disclose when communicating with third parties or using your Nintendo 3DS System may be stored on your Nintendo 3DS System. For your protection, before selling or otherwise transferring your Nintendo 3DS System, please be sure to remove all stored information on your Nintendo 3DS System. For instructions on how to remove this information, please see the Internet Setup section of your Nintendo 3DS System Operations Manual or contact a Nintendo consumer service representative.
If you transfer data to a Nintendo 3DS System using the System Transfer or Nintendo 3DS Transfer Tool features, any PII or Non-PII included in such data will be transferred as part of this process.
INTERNATIONAL USERS
Any information you provide or that is collected through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content may be stored and processed in the United States or any other country in which we or our affiliated companies, vendors or agents maintain facilities. As such, PII may be accessed by foreign governmental authorities and otherwise in accordance with applicable laws. By using the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content you consent to such storage and processing. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Privacy Policy is intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please go back to the country selection screen and select an appropriate country so that you will be aware of the policies that apply to you.
CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS
If you have any questions, complaints or comments regarding this Privacy Policy, the data collected from you or our practices, please contact the Nintendo 3DS Privacy Policy Administrator via email at privacypolicy@noa.nintendo.com, by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A.
For U.S. and Canada residents only: Nintendo is a licensee of the Entertainment Software Rating Board’s Privacy Online Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp, ESRB Attn: Privacy Online Program, 317 Madison Avenue, 22nd Floor New York, NY 10017, U.S.A. or privacy@esrb.org.
Nintendo 3DS - Health and Safety Precautions
Important Safety Information - Read the following warnings before setup or use of the Nintendo 3DS system. If this product will be used by young children, this manual should be read and explained to them by an adult. Failing to do so may cause injury. Please carefully review the instruction booklet for the game you are playing for additional health and safety information.
Please scroll down to read the entire document.
- Some people (about 1 in 4000) may have seizures or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV or playing video games, even if they have never had a seizure before.
- Anyone who has had a seizure, loss of awareness, or other symptom linked to an epileptic condition should consult a doctor before playing a video game.
- Parents should watch their children play video games. Stop playing and consult a doctor if you or your child has any of the following symptoms:
Convulsions Eye or Muscle Twitching Loss of Awareness Altered Vision Involuntary Movements Disorientation - To reduce the likelihood of a seizure when playing video games:
- Sit or stand as far from the screen as possible.
- Play video games on the smallest available television screen.
- Do not play if you are tired or need sleep.
- Play in a well-lit room.
- Take a 10 to 15 minute break every hour.
- Avoid excessive play. It is recommended that parents monitor their children for appropriate play.
- Take a 10 to 15 minute break every hour, or every half hour when using the 3D feature, even if you don’t think you need it. Each person is different, so take more frequent and longer breaks if you feel discomfort.
- If your eyes become tired or sore while playing, or if you feel dizzy or nauseated, stop and rest for several hours before.
- If you continue to have any of the above symptoms, stop playing and see a doctor.
- Avoid excessive play. Parents should monitor their children for appropriate play.
- Take a 10 to 15 minute break every hour, even if you don't think you need it.
- When using the stylus, you do not need to grip it tightly or press it hard against the screen. Doing so may cause fatigue or discomfort.
- If your hands, wrists, arms or eyes become tired or sore while playing, or if you feel symptoms such as tingling, numbness, burning or stiffness, stop and rest for several hours before playing again.
- If you continue to have any of the above symptoms or other discomfort during or after play, stop playing and see a doctor.
- Do not expose battery to excessive physical shock, vibration, or liquids.
- Do not disassemble, attempt to repair or deform the battery.
- Do not dispose of battery pack in a fire.
- Do not touch the terminals of the battery, or cause a short between the terminals with a metal object.
- Do not peel or damage the battery label.
- Do not operate the Nintendo 3DS system within 9 inches of a pacemaker while using the wireless feature.
- If you have a pacemaker or other implanted medical device, do not use the wireless feature of the Nintendo 3DS system without first consulting your doctor or the manufacturer of your medical device.
- Observe and follow all regulations and rules regarding use of wireless devices in locations such as hospitals, airports, and on board aircraft. Operation in those locations may interfere with or cause malfunctions of equipment, with resulting injuries to persons or damage to property.
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Viewing of 3D images by children 6 and under may cause vision damage.
Use the Parental Control feature to restrict the display of 3D images for children 6 and under. See the Parental Controls section in this manual for more information.
WARNING - EYESTRAIN AND MOTION SICKNESS
Playing video games can result in eyestrain after a sustained period of time, and perhaps sooner if using the 3D feature. Playing video games can also result in motion sickness in some players. Follow these instructions to help avoid eyestrain, dizziness, or nausea:
WARNING - Repetitive Motion Injuries
Playing video games can make your muscles, joints or skin hurt. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome or skin irritation:
WARNING - Battery Leakage
The Nintendo 3DS system contains a rechargeable lithium ion battery pack. Leakage of ingredients contained within the battery pack, or the combustion products of the ingredients, can cause personal injury as well as damage to your Nintendo 3DS system. If battery leakage occurs, avoid contact with skin. If contact occurs, immediately wash thoroughly with soap and water. If liquid leaking from a battery pack comes into contact with your eyes, immediately flush thoroughly with water and see a doctor.
To avoid battery leakage:
WARNING - Radio Frequency Interference
The Nintendo 3DS system can emit radio waves that can affect the operation of nearby electronics, including cardiac pacemakers.
IMPORTANT: The Nintendo 3DS allows you to disable wireless communications. Select SYSTEM SETTINGS from the Nintenod DSi Menu, then select WIRELESS COMMUNICATIONS and OFF to disable this feature.
Refer to the separate Nintendo 3DS Hardware Precautions and Maintenance information for additional information on hardware and software precautions and maintenance.
Answer
No. After entering credit card information to make a purchase, the system will ask if the information should be saved. The option can be declined each time.
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Answer
A Quick Response code (QR Code) is a type of barcode. The code consists of black modules arranged in a square pattern on a white background.

The Nintendo 3DS is able to scan QR codes and, in some cases, jump to an item in the Nintendo eShop or a web page using the Internet Browser.
The Nintendo 3DS can only create QR Codes in the Mii Maker application.
Related Articles:
How to Scan a QR Code
How to Generate a QR Code for Your Mii
Answer
Credit card information used to add funds to a Nintendo eShop account can be saved to the Nintendo eShop account; it is not saved directly on the system hardware.
Related Articles:
How to Add Funds with a Credit Card
Do I Have to Save My Credit Card Information in the Nintendo eShop?
Can I Access Credit Card Information Stored in the Nintendo eShop?
Answer
If a credit card has been stored in the Nintendo eShop, the following information can be viewed (How To) :
- The last four digits of the credit card number
- The expiration date
The credit card information cannot be used to make additional purchases unless the PIN is entered while adding funds.
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Do I Have to Save My Credit Card Information in the Nintendo eShop?
How to Add Funds with a Credit Card
Answer:
- Video Length: Up to 10 minutes
- All videos are saved to the SD Card. Free space on the SD Card may reduce possible video length.
- File Format: AVI
- Codec for image stream: Motion JPEG
- Codec for audio stream: IMA ADPCM
- Frame rate: TBD
- Image resolution: 480 x 240
Description:
Information about the limit placed on transferring data from one system to another.
Are you transfering from a Nintendo 3DS or Nintendo DSi system?
Applies To: Transfer From Nintendo 3DS
Answer
- Data can be transferred up to five times.
- A system cannot perform a system transfer multiple times within a set period.
Applies To: Transfer From Nintendo DSi
Answer
There is no limit to the number of times data can be transferred from a Nintendo DSi to a Nintendo 3DS.
Description:
Swapnote allows Nintendo 3DS owners to send messages through a local wireless connection to other Nintendo 3DS owners, as well as friends registered in the friend list.
Key Features:
- Send notes via SpotPass or StreetPass
- Add photos and sounds.
- Draw in 3D!
More Information:
Click here for information on using Swapnote.
Answer:
There are currently six camera modes available when using the Nintendo 3DS Camera:
- Pinhole: Lighten the center and darken the edges of photos.
- Mystery: Applies random color effects to photos.
- Low Light: Use this when taking photos in low-light conditions.
- Dream: Adds a hazy, dreamlike quality to photos.
- Sparkle: Blow on the mic to decorate your photo with random effects (bubbles, confetti, hearts, stars, musical notes, and much more).
- Merge: Takes a photo with both the forward and rear facing cameras, merging certain aspects together into a single photograph.
For information on how to change the camera mode, click here.
Related Articles:
Nintendo 3DS Camera Overview
How to Change the Camera Mode (Special Effects)
Information:
The Save Data Transfer Tool, available March 26th 2013, is a free application that allows you to transfer save data from a retail version of Nintendo 3DS software to the downloadable version of that same software.
Notes:/p>
- It is not possible to transfer save data from the downloadable version of software to the retail version, or transfer save data between two copies of the retail version of software.
- Once save data has been transferred, it will be deleted from the retail version of the software and cannot be transferred back.
- An Internet connection is required to transfer save data.
If you would like assistance downloading the Save Data Transfer Tool from the Nintendo eShop, click here.
If you would like assistance using the Save Data Transfer Tool, click here.
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How to Use the Save Data Transfer Tool
What Software Is Not Supported By the Save Data Transfer Tool?
Information:
The following software titles are unable to transfer save data through use of the Save Data Transfer Tool:/p>
- Adventure Time: Hey Ice King Why'd you steal our garbage?!!
- Monster High: Skulltimate Roller Maze




