Nintendo of America

support.nintendo.com

Customer Service Feedback Survey

This survey is designed so you can pass along your comments or suggestions regarding Nintendo.com's Customer Service Section. Your opinion matters, and your feeback will help provide the best online assistance possible. Some things to keep in mind:

  • Have a question you need answered? Do not use this survey as a means of contacting Nintendo for questions or assistance, as it does not gather your contact information and we are unable to reply to you. If you need assistance with a Nintendo product or service, and cannot find information on our website, click here for our Contact Information.

  • Have an idea for a game or product? Click here to read Nintendo's response to game and product ideas.

  • Have feedback for other areas of Nintendo.com? This survey is intended to get your feedback about the Customer Service areas of our website. If you'd like to pass along feedback about an area of Nintendo.com outside of the Customer Service section (such as the home page, games list, etc.), please e-mail us your thoughts by clicking here.

What was it you were trying to do in the Customer Service area?
Hook up my system for the first time
Troubleshoot and/or repair my system
Troubleshoot and/or repair my game
Check on the status of a repair
Find a replacement part for my system
Port order problem solving
Find a game or system I want to buy
Nintendo Power related
Get game tips or codes
Other:

Did you find the answer?
Yes
No

If No, what information was missing? (Max 100 characters)

How would you rate the Customer Service website?
Excellent
Good
Fair
Poor

How can we improve the Customer Service area of the website? (Max 100 characters)

Other Comments or Feedback about the Customer Service area?:(Max 100 characters)

Click the "Submit" button below to submit your answers. You will automatically return to the Nintendo Customer Service home page.

Thanks for your help. Your responses will help us serve you better!