Nintendo of America

How to buy Replacement Parts

Important Note: Before replacing any component, we recommend trying our troubleshooting information. Select a system from our customer service main page and you will be able to find troubleshooting tips to assist you.

There are several ways to get replacement components for your Nintendo system, including AC Adapters, controllers, and installation cables:

• Purchasing From Nintendo's Online Store

  Nintendo's Online Store is an excellent place to buy replacement parts for your systems. The store currently accepts Visa and Mastercard (or you can print out your order and send it in by mail with a check or money order), has a convenient real-time checkout basket, and offers secure online ordering. To find out more, please visit our store at http://store.nintendo.com.

  Not sure what the part you want is called, or can't find it?
  Nintendo's Online Store features an interactive Part Finder for all our systems. Simply select the system you need the part for, and place your cursor over the name of the part pictured to learn more about it. Click on the part's name to begin the purchasing process.

  • Click here to go directly to the Part Finder

• Purchasing From a Retailer

  Many retail stores that carry Nintendo products also carry replacement components, Player's Guides, and more. You may want to call first to be sure they carry the item you are looking for. To ensure compatibility, make sure that the item you are purchasing is licensed by Nintendo. For a list of some online retailers that carry Nintendo products, visit our online retailers page.

• Purchasing Over the Phone

  Nintendo of America Inc. offers convenient phone orders using a Visa or Mastercard. For assistance, please call Nintendo's Customer Service Hotline at 1-800-255-3700 between the hours of 6 a.m. and 7 p.m. Pacific Time, 7 days a week.

• Other Countries:
  If you live outside the U.S. and Canada and wish to order a replacement part, check with the local distributor for your country to see if they offer the item you are looking for.