Answer:

As a consumer support site, we offer direct sales for certain replacement parts, accessories, and a selection of Authentic Nintendo Refurbished Products through store.nintendo.com. We do not sell new systems or games.

For your convenience:

• Refurbished systems: store.nintendo.com
• Replacement parts and accessories: store.nintendo.com
• New systems and games: Find a retailer
• Older and used systems and games: Where to look
• Nintendo Power Magazine: www.nintendopower.com

Answer:

More help:

• Need help finding that perfect Wii game to give as a gift this holiday? Use our Holiday Gift Guide 2011!

  

• Know which game you want but need help finding it? Locate it in our Game Guide, and we'll provide a "Buy Now" link to go directly to the game's page on select retailers' sites.
• For replacement parts (Wii Remote battery covers, AC Adapters, etc.) try our Online Store.

We have collected a list of sources you can use to help locate refurbished, older, and used Nintendo products.

• store.nintendo.com
  We sell accessories, replacement parts, and a selection of Authentic Nintendo Refurbished Products on store.nintendo.com (U.S. and Canadian residents only). Although many parts and accessories for our older systems are no longer available, you may find what you need in our online store.

• Online Retailers
  Many online retailers specialize in stocking older and used products. Click here for a list of some known sites that carry Nintendo products.

• Pawn Shops
  Believe it or not, pawn shops are an excellent place to find older products.

• Garage Sales, Flea Markets, or Classified Ads
  You can often find great deals and games that can be difficult to find. Remember, cleaning before use is highly recommended.

• Online Auction Sites
  Online auction sites are often a good source of hard-to-find or discontinued products. Please click here for suggestions on selecting reputable auction sites.

You may also want to try searching the Internet for companies that may have the product you are looking for. Good search words to use are: "nes hardware," "SNES hardware," "super nintendo," or "video game systems," along with the words "sale" or "sell." We suggest you research the company to ensure they are reputable before making a purchase.

Important Note: Before replacing any component, we recommend trying our troubleshooting information. Select a system from our customer service main page and you will be able to find troubleshooting tips to assist you.

There are several ways to get replacement components for your Nintendo system, including AC Adapters, controllers, and installation cables:

• store.nintendo.com
  store.nintendo.com is an excellent place to buy replacement parts for your systems. The store currently accepts Visa and MasterCard (or you can print out your order and send it in by mail with a check or money order), has a convenient real-time checkout basket, and offers secure online ordering. To find out more, please visit our store at store.nintendo.com.

  Not sure what the part you want is called, or can't find it?
  store.nintendo.com features an interactive Part Finder for all our systems. Simply select the system you need the part for, and place your cursor over the name of the part pictured to learn more about it. Click on the part's name to begin the purchasing process.

• Purchase From a Retailer
  Many retail stores that carry Nintendo products also carry replacement components, Player's Guides, and more. You may want to call first to be sure they carry the item you are looking for. To ensure compatibility, make sure that the item you are purchasing is licensed by Nintendo. For a list of some online retailers that carry Nintendo products, visit our online retailers page.
• Purchase Over the Phone
  Nintendo of America Inc. offers convenient phone orders using a Visa or MasterCard. For assistance, please call Nintendo's Customer Service Hotline at 1-800-255-3700 between the hours of 6 a.m. and 7 p.m. Pacific Time, 7 days a week.
• Other Countries:
  If you live outside the U.S. and Canada and wish to order a replacement part, please visit one of our global regional websites listed here.

Nintendo has partnered with Future US Inc. to provide Nintendo Power magazine. This monthly magazine is typically over 120 pages full of news, reviews, and other info. To set up a subscription or order back issues, please visit www.nintendopower.com.

Nintendo partnered with Prima Games in 2007 to create player's guides for many of our popular Wii and Nintendo DS titles. Please visit www.primagames.com to see their available list of player's guides.

Nintendo has made a wide variety of cards. Please see the information below for more assistance:

• Pokémon Trading Card Game:
  For Pokémon Trading Card Game cards, you can typically find these at most retail stores that sell Nintendo products or other types of trading cards (such as comic book stores and baseball card shops).

  To find out more about Pokémon Trading Cards, please visit www.pokemon.com for more information.

• AR Cards (Nintendo 3DS):
  AR Card replacements can be downloaded from our support site (how to) and then printed out. These print outs provide the same functionality as the original AR cards and can be used as replacements.

• For all other cards:
  We recommend trying retail stores that carry Nintendo products, as well as specialty card shops.

Description:

If you are in need of a retail product's instruction manual or precaution booklet, first check to see if the system, game, or accessory was made by Nintendo. The name of the manufacturer will appear on the label of the game or near the model number of the product.